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Customer Care Manager

Location:
Benoni, Gauteng, South Africa
Posted:
September 28, 2020

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Resume:

Cover Letter

Thank you for giving me the opportunity to apply for a position at you company.

I was the personal assistant of the Company Director at Denmar Estates for 3 Years. I performed a wide range of clerical and administrative tasks for the Company Director and Department Managers. My work is always accurate and on time. The Company Directors diary, travel, accommodation filling, typing was part of my daily planning. I was in charge of the clothing department of the company, seeing that all uniforms are ordered correctly and within each department’s budget.

Part of my job was arranging meetings with unions, applying for work permits for all seasonal staff, corresponding with staff on a daily basis. Monthly Salaries and Wages, Seasonal workers Bi-weekly wages. Giving feedback on all departments with month end reconciliation to Financial Manager.

My last job I was working at a Real Estate Agency as reception, Rental Agent and Bond Originator. I am very good at multi-tasking.

I am a very hard worker and do my work with a lot of pride. I can easily work in a team or individual. I am friendly, on time, very neat and have the will to learn and expand.

I see myself as a reliable, honest, hardworking, enthusiastic person who is able to take control, coordinate and motivate others as well as myself. I have good planning and organisational skills, friendly and driven.

I work well under pressure or no pressure, can meet deadlines.

I have 3 years experience with VIP Payroll (Classic and Premium)

Experience in Easy File, E-filing to SARS and personnel administration.

4 years experience in medical aid administration as well as debtors and creditors.

19 years experience in customer care. Very good telephone ethics.

Kind regards

Zuanine Meyer

079-***-****

PERSONAL INFORMATION

FIRST NAME : Zuanine

SURNAME : Meyer

RESIDENTIAL ADDRESS : 19 Kremetart Ave

Glen Marais

Kempton Park

CONTACT NUMBER : 079-***-****

EMAIL ADDRESS : adgg7x@r.postjobfree.com

IDENTITY NUMBER : 810-***-**** 08 2

DATE OF BIRTH : 1981-05-26

GENDER : Female

NATIONALITY : RSA

MARITAL STATUS : Married

DEPENDENTS : 2 (Two)

DRIVERS LICENCE : Code 8 (Own transport)

HOME LANGUAGE : Afrikaans

OTHER LANGUAGE : English – Well spoken & Writing

EDUCATIONAL HISTORY

LAST SCHOOL ATTENDED : Voortrekker High School

Bethlehem

HIGHEST STANDARD OBTAINED : Grade 12 1998

SUBJECTS PASSED : Afrikaans 1st Language

English 2nd Language

Business Economics

Typing

Geography

Needle work

GENERAL WORK EXPERIENCE

General Office Administration

Personnel Administration

Data Capturing

Payroll Administration

Secretarial

Receptionist

Switchboard

Debtors

Creditors

Mortgage Bond Originator

COMPUTER LITERATE

Microsoft Word

Microsoft Excel

Windows 97

VIP Payroll Classic

VIP Payroll Premier

Windows Vista

Outlook Express & Internet

Med E Mass

Deal Maker

EMPLOYMENT HISTORY

COMPANY : Blue Key Property Brokers

POSITION HELD : Receptionist

Mortgage Originator, Intern Estate Agent

PERIOD OF EMPLOYMENT : 1 Nov 2015 – 15 December 2017

(Husband transferred to Gauteng)

DUTIES : Reception

Rentals

Mortgage Applications

Sales Agent

CONTACT PERSON : PW Viljoen

POSTION HELD : Company Director

CONTACT NUMBER : 082-***-****

COMPANY : Geldenhuis Physiotherapist

POSITION HELD : Debtors Clerk

PERIOD OF EMPLOYMENT : 1 Dec 2009 – 30 Oct 2015

DUTIES : Appointments

Reception

Debtors

Medical Aid Administration

Reconciliation of accounts to Bank statements

CONTACT PERSON : Mrs Tshepiso Ngozo

POSTION HELD : Account Manager

CONTACT NUMBER : 058-***-****

COMPANY : Denmar Estate (PTY) LTD

POSITION HELD : Wage Clerk / HR

PERIOD OF EMPLOYMENT : 1 Nov 2006 – 31 Nov 2009

DUTIES : Human Resources

Appointments

Leave

Overtime

Injury on Duty (WCA)

Driving and Acting Allowances

Claims

Leave and Pension

Service Bonuses

Terminations

Retirements

Provident Fund

Salary Queries

Update of Job Grades

Update of Contracts

General Office Administration

Handle of all faxes and information

533 Monthly staff members

1839 Seasonal Workers

General Experience

Month End Reports

Personnel Administration

All Personnel Administration and Data on VIP System

Payroll Administrator

All Payroll admin

Print Payslips

All Deductions

All Allowances

Leave Discounting

Garnishee Orders

Salary Increases

Salary Queries

Casual Wages (Bi-weekly)

Monthly Wages

Monthly Salaries

Unions

Work Permits

Secretarial

All Secretarial functions for 3 Managers

Personal Assistant to Company Director

Receptionist

Switchboard

Minutes of Meetings

Arrange all Meetings

CONTACT PERSON : Marietjie Labuschagne

POSTION HELD : Financial Manager

CONTACT NUMBER : 058-***-**** x 102

CONTACT PERSON : Mr D.H. Osler

POSTION HELD : Company Director

CONTACT NUMBER : 058-***-**** x 106

COMPANY : Lewis Stores

Kimberley and Zastron

POSITION HELD : Credit Clerk

PERIOD OF EMPLOYMENT : Oct 2002 – Oct 2005

DUTIES : Account Controlling

Record keeping of all HP Files

General Admin

Dealing with all customers on a daily basis

CONTACT PERSON : Andre Meyer

POSTION HELD : Store Manager

CONTACT NUMBER : 082-***-****

CONTACT PERSON : Sureen Knoetze

POSTION HELD : Regional Account Manager

CONTACT NUMBER : 082-***-****

COMPANY : Nashua Bethlehem

POSITION HELD : Office Clerk

PERIOD OF EMPLOYMENT : Feb 1999 – Sep 2002

DUTIES : General Administration

Filling – Archive

Reception

Customer Care

CONTACT PERSON : Marista Deysel

POSTION HELD : Manager

CONTACT NUMBER : 058-***-****

Curriculum Vitae

Zuanine Meyer



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