Waell abdullrahman
Area & Store Manager
at Patchi for Chocolate
Location: Saudi Arabia
Education : Bachelor's degree, Business
Administrat
Experience: 10 Years, 5 Months
CONTACT
Location: Saudi Arabia
Name: Waell abdullrahman
Mobile Phone: +966.548481064
Country: Saudi Arabia
Email Address: **********@*****.***
LAST ACTIVITY: 2019-04-12 REF.: CV40287491
TARGET JOB
Target Job Title: Store Manager, Sales Manager, Retail Operations Manager. area manager Career Level: Management
Target Job Location: Canada; UAE; Saudi Arabia; Qatar; Kuwait Career Objective: A competent, results focused and customer oriented retail industry professional with nearly 10 years of experience in store operations and planning, financial matters, sales and marketing, customer service, and inventory management. Proven track record of meeting business objectives in terms of revenue and profit, and developing a culture of excellence. Seeking a managerial role with a reputable retail / FMCG organization to utilize experience, market knowledge and customer service skills to run highly effective retail operations. Employment Type: Full Time Employee
Notice Period: Immediately
PERSONAL INFORMATION
Birth Date 4 September 1985 (Age: 33)
Gender Male
2/4
Nationality Syria
Residence Country Saudi Arabia
Visa Status Residency Visa (Transferable)
Marital Status Married
Driving License Issued From Saudi Arabia
EXPERIENCE (10 YEARS, 5 MONTHS)
November 2008 - March 2019
Area & Store Manager
at Patchi for Chocolate
Location: Jeddah, Saudi Arabia
Company Industry: Sales
Job Role: Management
Key Responsibilities:
Operations & Sales
• Developed and implemented the sales and marketing plan, determined and assigned sales targets to the fi eld sales force and the stores staff, monitored sales activities and ensured completion of targets.
• Devised the stores budget, oversaw promotional and marketing campaigns, allocated fi nances for various business activities and controlled costs.
• Coordinated with principal company to maintain the company brand and promote products in line with the demand in the market.
• Carried out marketing surveys regarding competitor stores in the area and the products off ered by them, modifi ed plans to counteract competitor strategies.
• Oversaw store inventory to keep it well stocked to meet customer demand, ensured storage facilities were satisfactory to avoid spoilage.
• Responsible for merchandising and display, ensured that the store was well lit with impressive display to attract more customers.
• Evaluated various locations in the area for opening new stores, analyzed feasibility of setting up new stores and made recommendations to the management accordingly.
• Determined month-end sales by reviewing sales performance of in-store staff and fi eld executives, prepared and presented sales reports to the senior management.
• Encouraged high standards of customer service ensured that the sales staff assisted customers efficiently and politely.
• Maintained product quality by coordinating consistently with the principal company, escalated any quality complaints to top management, determined which product batch did not meet quality, and initiated replacement of products where warranted.
Team Leadership & Administration
• Organized training programs for the sales team from time-to-time to improve their professional skills and helped them to achieve expected job-performance levels.
• Interviewed and hired personnel across various functions (sales, admin, accounts and inventory) to ensure efficient operations.
• Managed employee payroll accounting for leaves, extra work hours put in, performance incentives, deductions etc.
• Ensured compliance with HR policies and procedures of the company, initiated disciplinary measures in cases of infringement.
• Responsible for managing suppliers and service providers, verifi ed service provider invoices and signed off on payment release; resolved queries of service providers and suppliers. EDUCATION
Bachelor's degree, Business Administration
at Eton college
Location: United Arab Emirates
3/4
September 2018
SPECIALTIES
Retail
Questions: 0
Answers: 0
Field Supervision
Questions: 0
Answers: 0
Administrative
Questions: 0
Answers: 0
Sales
Questions: 0
Answers: 0
Marketing
Questions: 0
Answers: 0
SKILLS
Retail Operations, Business Planning, Store
Functions Coordination
Level: (Expert)
Store Budgeting and Finance, Merchandising
& Stores Display
Level: (Expert)
Customer Assistance, Complaint Resolution,
Query Resolution
Level: (Expert)
Stores Sales, Marketing & Promotional
Strategies
Level: (Expert)
Stock Taking, Stores Inventory Management,
Cost Reduction
Level: (Expert)
Administration, Staff Management, Training,
Evaluation
Level: (Expert)
Sales Reports Analysis, Decision Making
Level: (Expert)
Communication, People Management,
Customer Rapport
Level: (Expert)
LANGUAGES
English
Level: (Native) Experience: More than 10 years
Arabic
Level: (Native) Experience: More than 10 years
4/4
HOBBIES AND INTERESTS
Swimming
Reading