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Software Engineer Analyst

Lawrenceville, GA
September 28, 2020

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DARSHA SINGH Visa: EAD, Location: Lawrenceville, GA

IT Professional Experience Contact no. +1-770-***-****

(5.8+ Years in QA in Manual and Automation Testing) E-Mail:

Professional Summary

Skilled QA tester with over 5.8 years of experience in Quality Assurance in Manual and Automation software testing experience with CRM based applications such as Siebel, SFDC, Cloud Computing and BPM Application such as PEGA.

Seeking the position that offers an opportunity to develop the technical skills while ensuring proper functionality of products and systems.

Technical Skills


Oracle 9i, 10g, TOAD 8.5.3, APEX Explorer 8


Java using Eclipse as API, Visual Basics, MS-SQL

Operating Systems

Windows 98/2000/2003/XP/WIN 7, Linux, MS-Office (Word, Excel, Power point), MS Outlook

Testing Tool(s) and Build Tool(s)

Selenium-WebDriver-3.141.59, QTP (Quick Test Pro) 11, TestNG, Junit, Maven

Test Management and Bug Reporting Tool(s)

QTP 10.0 v, HP ALM v11.0, Spira v5.0, Bugzilla, ZIRA

Software Methodology

Agile Methodology (Sprint Planning meeting, scrum calls and User stories), Waterfall and V-Model.

CRM Tools

Siebel 8.1 & SFDC

BPM Tool

PEGA 7.2, PRPC Commander, PMF (Project Management Framework)

Certifications Detail

Certified Methodology Black Belt (CMBB)s

ISTQB Testing fundamentals Certification

Professional Qualification

Bachelors of Technology (B.Tech) from ABES Engineering College, Ghaziabad, U.P India

Work Experience

1.Technical Analyst - Cognizant Technology Solution Pvt Ltd

Location: Bangalore, India

Technical Task:

Develop and maintain test framework to cater test automation need for UI testing, Database testing for CRM and BPM Tools.

Ensure test automation code is optimized, non-redundant and properly documented.

Assure product quality in process driven by Agile framework following incremental sprint model.

Study new requirements and create test scripts accordingly.

Creating and executing queries in SAP database using the SQL queries and testing on the application.

Designing Test Cases, Test Plans and Test Criteria as per the Client's Business Requirements.

Developed Test strategies, Test scripts and processes for the functional and integration test phases.

Executing Test Cases, raising the defects and capture review and Analyze Test Scripts in test management tool.

Perform root cause analysis of defects raised via automation pack and ensure that adequate information and logs are prepared to reproduce and fix the bug.

Management/Documentation Task :

Verify the development of traceability matrices to link requirements to test cases in Test Management tool.

Implementing and using the standard templates to create up-to-date SDLC documents.

Creating business RULES, Decision tables in PRPC tool and executing them at run level for the various modules of the PEGA PRPC

Maintaining the CR (Change Request) documents of each application.

Having the retrospective call at the end of each sprint with client and providing the feedback for the completed sprint.

2.Associate Software Engineer - Birla Soft India Ltd

Location: Noida, Bangalore India

Technical Task:

Creating Test Suite and designed Test Scenarios and Test cases as per the requirements.

Designed various functions, libraries and reusable components to be used for automation testing.

Designing Test Cases, Test Plans and Test Criteria as per the requirement shared by client.

Executing Test cases and raised the defects and tracking for its closure using Mercury Quality Centre v 10.0.

Creating the negative, boundary value test strategies to cover all the aspects of functional testing in automation scripts in QTP.

Make use of various checkpoints, validation, data table and descriptive programming to enhance the testing aspects in QTP scripts.

Attaching the QTP scripts, Libraries, Test result in QC through QTP-QC Inter-Connectivity.

Performing the dry run and keeping track of the defect appearing in the application.

Management/Documentation Task :

Verify the development of traceability matrices to link requirements to test cases and implement the use of standard templates to create up-to-date SDLC documents.

Understanding of Agile methodology and involvement in sprint planning meeting with business analyst for requirement gathering and discussing the project details.

Prepared and submitted regression updates and software defect tracking reports to stakeholders and team.

Having standup call every day with client and providing the updates for the task completion on daily basis.

Conducted the RCA (Root Cause Analysis) for the various issue for which the request was been raised.

Proficient in devising all artifacts of testing such as test scenarios, test cases, defect report and test summary report.

Soft Skills

Effective Communication, Adaptive, Learning attitude, Team Spirit, Effective Drafting ability, Analytical, Leadership skills.

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