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HR Administrator

Location:
Durban, KwaZulu-Natal, South Africa
Posted:
September 28, 2020

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Resume:

GILLIAN KNOX

Hillcrest (Winston Park). Cell No. +277********

Email · adgg4t@r.postjobfree.com ·

My career objective is to provide a great service and support, by bringing in my knowledge and expertise which is adaptable in all work environments, my expertise falls within Human Resources, Administration, Payroll. My service and support in turn allows for Management, colleagues and clients to achieve their goals/targets for their organization. EXPERIENCE

JANUARY 2012 – SEPTEMBER 2020 (PERSONAL CAPACITY)

HR & PAYROLL CONSULTANT, PEOPLE HR & PAYROLL SOLUTIONS Provide all Human Resources support and guidance, recruitment, payroll, administration support to SME’s and Domestic Workers (private capacity)

Processing of payroll

CCMA Consultations & representation

Knowledge of LRA/BCEAU

Registered Labour Practitioner (Dept of Labour – U-Filinng) JUNE 2020 – SEPTEMBER 2020

RECEPTIONIST / OFFICE ADMINISTRATOR – DENTAL SURGEON CONTRACT – OFFICE ADMIN.

9 APRIL 2018 – 31 DECEMBER 2019

HUMAN RESOURCE CONSULTANT, NEDBANK

Responsible for recruitment within BU Division for all levels. Advertising, interviewing of potential candidates, request for assessments, request for ITC checks, Letters of appointment, onboarding, retain and manage recruitment tracking report. Human Resources – administration, onboarding, terminations of all categories, attend to Employee concerns, long service awards, Disability applications (ill health), leave requests, onboard learners, temps, contractors, permanent staff, org structure changes, out of cycle increases

Monthly reports for MANCO meetings (powerpoint) and present, headcount reports, including but not limited to headcount, EE stats, recruitment report, leave Provide support to HRBP

IR/ER – assist with CCMA preparation and consultation Talent Management – assist with same and drive to clients Performance Management – assist with same and drive clients Payroll – payroll capture (for month end)

OCTOBER 2017 – 5 APRIL 2018

REAL ESTATE AGENT (CONTRACT), DORMEHL PHALANE PROPERTY GROUP Real Estate Agent (Intern). Developed marketing, relationship building skills in selling residential property. In this short period of time I sold 2 houses. 2

Responsibilities included administration on Real Estate Agent system, advertising properties, scheduling appointments with prospective sellers and buyers, maintaining and tracking progress of selling property, advising Snr Real Estate Agent who I reported into, follow ups with Attorneys managing transfer.

MAY 2014 – FEBRUARY 2015 (RETAIL HR & REGIONAL OFFICE - CONTRACT) SEPTEMBER 2015 – JANUARY 2016 (RETAIL HR & REGIONAL OFFICE – CONTRACT) MAY 2016 – SEPTEMBER 2017 (RETAIL – BRANCH NETWORK - CONTRACT) HUMAN RESOURCE CONSULTANT, NEDBANK RETAIL & RETAIL HR & REGIONAL OFFICE (CONTRACT)

Worked in Nedbank Retail Division (Branch Network) KZN, initially for a maternity leave replacement for 2 x employees (back to back).

Human Resources – administration, overseeing and managing Northern KZN area (Zululand) establishing relationships with Area Managers, Branch Managers and staff. Working closely with Management and team members in ensuring vacancy report and vacancy headcount brought down to a minimum.

Assisted with Performance Reviews and capturing.

Assisted with increases and bonuses and capturing. SAP queries, payroll and HR related for both Retail and BB (Business Banking) and for Regional HRM.

Assist with IR/ER issues/concerns and provide guidance ES-GBS calls

Preparation of OOC (Out of Cycle) increases schedules Preparation of Appointment Authorisation schedule

Provide monthly CCMA report stat

SAP payroll, HR and Employee Benefits guidance

Organisation re-assignments

Compilation of letters of appointment, contract, permanent, transfers, terminations Vacancy advertising (talent@work)

PA and talent grid ratings

Compensation

Disability/ill-health requests from JHB for sign-off MIS ANALYST (Oct 2014 – Feb 2015)

Administration intensive, Creating and generating statistical data reports on a daily, weekly and monthly basis

Importation of reports into Excel

Creating formulae for relevant reports to be provided to Regional GM for Exco meetings Preparation of Powerpoint presentations

JANUARY 2016 – APRIL 2016 (WORKED DURING BREAK OF CONTRACT PERIODS WITH NEDBANK)

FINANCIAL BURSAR & HR CONSULTANT, PLG ACADEMY SCHOOL Financial bursar, HR Consultant, front desk and administration for Grade RR to Grade 12 Managed the age analysis report of student accounts Set up communication channels between Parents, myself and Head of School with regard to outstanding payments and put payment plan into place Compilation of student applications, debit orders and timeous submission of same to head office in JHB for authorization

3

Purchasing of school stationery, food, cleaning equipment etc (as we had a small boarding establishment)

Managed petty cash/savings account for purchases

Weekly and monthly Compilation of expenses on Smart Sheets (application) for reporting purposes

JANUARY 2014 – APRIL 2015 & MARCH 2015 – AUGUST 2015 (WORKED DURING BREAK OF CONTRACT PERIODS WITH NEDBANK)

RECRUITMENT CONSULTANT, NIMA RECRUITMENT (COMMISSION ONLY) Recruitment Consultant, which included advertising of vacancies, headhunting and sourcing prospective applicants.

Onboarding new clients and understanding their business requirements Meeting relevant targets within specified time frames Introduced new clients ie Dube Trade Port (King Shaka Airport), Construction Companies Worked on Executive Placements and PNet sites as well as other recruitment tools JUNE 2006 – JULY 2012 (NEDBANK)

2006 – 2007 : REGIONAL CO-ORDINATOR EMPLOYEE WELLBEING, LETSEMA LEARNERSHIP & HIV AIDS PROJECT, NEDBANK

2007 – 2009 : OLD MUTUAL (HR CONSULTANT – PROJECT SPICE) (OLD MUTUAL DIV OF NEDBANK)

2009 – 2012 : EMPLOYEE BENEFITS HR & PAYROLL CONSULTANT (NEDBANK) Managed Letsema Learnership

Recruitment

Induction

Employee Benefits Consultant

Responsible for bringing HIV/AIDS awareness into the workplace, co-ordinating projects at Inchanga Aids Centre, presenting donations to various charities/organisations “Winter Warmth Campaign”

Regional Co-ordinator included Retrenchments of appox 600 staff within Home Loans Division, provided training assistance, retrenchment consultations as well as trying to recruit retrenchees within organization

Old Mutual (Project Spice)

New business development, leverage of HR policies from Nedbank & Old Mutual Maintain administration for HR Division, purchasing of stationery, office equipment HR Consultant – recruitment, induction, talent acquisition Management of EE stats and generation of EE reports Management of and processing Payroll (Oracle), appointment, terminations, leave, bonuses Appointment letters

HR Guidance, maintain and creation of HR policies

Staff surveys

Knowledge of Labour Relations, BCEA, SDL and EE Act Arranging Permits for Foreign Nationals

Employee Benefits & Payroll Benefit Consultant

Appointment consultation (re benefits)

Onboarding of new appointments

Termination Consultations

Preparation of UIF documentation, certificate of service 4

HR & Payroll Guidance

Management of all leave categories, ie sabbatical leave, maternity leave, sick leave, annual leave, disability leave

HR Policy & provide training of updates

Participation in performance reviews

Office admin management

AUGUST 2012 – DECEMBER 2013

HR & PAYROLL CONSULTANT, PAYROLL RESOLUTIONS

HR Policy & provide training of updates to SME’s

Provided full payroll service and processing of same for SME’s and Domestic Workers EDUCATION

MATRIC (GRADE 12), ST DOMINICS ACADEMY

CERTIFIED TARGETTED SELECTION INTERVIEWER, DELOITTE HR CONSULTANT CERTIFIED, NICK NORTJIE & ASSOCIATES CERTIFIED TRAUMA DEFRIEFER, NEDBANK

EAP CO-ORDINATOR, SANCA

OHS (OCCUPATIONAL HEALTH & SAFETY)

SHL TEST ADMINISTRATOR, SHL

CERTIFIED AFISWITCH USER

CERTIFICATE MANAGING BUSINESS SUCCESS, KZN BUSINESS CENTRE CERTIFICATE PAYROLL MANAGEMENT, PSIBER

CERTIFICATE TAX & LEGISLATION, PSIBER

CERTIFICATE EFT PAYMENT MANAGEMENT, PROFILE SOLUTIONS REGISTERED LABOUR PRACTITIONER, DEPT OF LABOUR (U-FILING PRACTITIONER NO. UPON REQUEST)

COMPUTER LITERACY

MS OFFICE – EXCEL, MS WORD & POWERPOINT

OFFICE 360

SUPER USER – PEOPLETRAX

PAYROLL:-

UNIQUE, ORACLE, PEOPESOFT, PSIBER PAY & PSIBER LITE (PSIBERWORKS), VIP PREMIER

SAP HR (PERSONNEL ADMINISTRATION) & SAP HCM

5

SKILLS

Customer & relationship building

Attention to Detail

Tenacity

Time Management

Team Player & Collaborative

Sympathetic & empathetic

Performance Management

Professional telephonic etiquette

Service & Support

Adapability

Organisation & Planning

Communicating efficiently

Problem Solving

Independent work (manage self)

Dedicated

Listening skills

Motivating

Prioritisation

ACTIVITIES

My passion at work is being able to provide a great service and support to management, colleagues and clients which I find incredibly rewarding and beneficial to all by living the work values and culture and in turn allowing for management and colleagues to be able to focus on their work in achieving their goals for their company. I am a mature lady, who has a great sense of humor and enjoys learning and developing myself which allows for me to provide a great service to all. My interests are in going to gym, cycling and being a home with family.

AVAILABILITY

Immediate

REMUNERATION

Negotiable

Introduction : Gillian Knox

I am a dedicated, mature and professional lady who is fortunate to have selected a career in the capacity of Personal Assistant, Administration, Receptionist, Human Resources and Payroll. Excellent relationship building with clients. I believe that Personal Assistant, administration, receptionist, payroll and Human Resources functionalities complement one another, which include but not limited to extensive administration, accuracy, computer literacy and being able to interact and provide a great service to all levels of employees within a company. Being able to provide a great service and support in all areas of my expertise I find are empowering which enables me to develop and learn as well as sharing my knowledge of expertise. My HR & payroll expertise has allowed exposure in all spheres of HR and allowed for me to develop with my people skills and interact with all levels of employees within an organisation. I work well within a team as well as manage self and thrive in working in a pressurised environment. The HR environment naturally brings with it extensive administration which I thoroughly enjoy as it forms part of a beginning- to-end process. Administrative work and attention to detail are critical in all working environments. I am computer literate in MS Office, which includes excel, power point, word, diary management and email as well as various payroll and HR software systems.

In summary:

Personal Assistant/Exec PA – Calendar & Diary management, attention to detail, planning and organising, travel arrangements, venue bookings, collating documentation for meetings, diary management, reception. Arranging monthly awards, team building venues, confidentiality in all areas of PA functionality. Compilation of monthly reports. Computer literate in MS Office

6

HR Benefit Consultant (Employee Shared Serviced) = Appointment Consultations, benefit consultation ie

(Retirement Funds/Medical Aid/Group Life/Funeral Fund, Leave, Payroll, Tax, Car Allowance, Travel Allowances, Terminations, Death in Service and assist immediate family, Disability (ill-health), capturing into payroll and ensuring payroll error free. HR Policy training and guidance. Intermediate between business and employees. Updating of employee information and maintain of staff file. Proficiency tests I obtained 80% & 93% respectively. HR Consultant / Assistant = Onboarding of new appointments, letters of appointment, requesting of job adverts in SAP, vacancy recruitment beginning to end process, interviews, background checks, assist with IR/Grievances and preparation of CCMA cases. support staff with regard to benefits and policy guidance, talent management, performance management, internal transfers, increases. Preparation of monthly reports in both excel and Powerpoint for Manco & Exco meetings. Reports included but not limited to EE stats, Headcount, vacancies tracking, appointments, terminations, Disciplinary issues, leave, performance management and talent management. MI Analyst = maintain and provide weekly and monthly statistical data for the Regional General Manager including but not limited to sales report and headcount report, BEE stats in both excel and powerpoint. Payroll Consultant = various payroll software, namely Unique, Oracle, Peoplesoft, Psiberpay & Psiberlite

(Psiberworks). VIP Premier payroll & SAP HR (personnel administration) & SAP-HCM Recruitment Consultant = Nima Recruitment as a Recruitment Agent. Recruitment was broad and incorporated Construction, Banking, Airports to name a few specialist areas. As well as having conducted recruitment for Corporate BU.

Real Estate Agent / Intern = Having been exposed to the Real Estate Agency, I have developed marketing, selling and client relationship skills which I am able to utilise in any working environment. This was commission based and not ideal from a remuneration perspective but excellent experience. (Contract on commission). I am available to commence with a 1 weeks’ notice period, which is negotiable. I have a valid drivers’ licence and able to travel should this be a business requirement. I thrive on providing a great service and support to management and staff. My hobbies/interests are that of Mountain Biking and outdoor activities.



Contact this candidate