Experience:
Customer Service Rep *
Bridgestone America’s
Collaborative workforce that utilizes the following skills: Customer service, team work, logistics, SAP, multitasking in a fast paced environment, sales,
product knowledge, billing issues, maintaining
relationships worldwide, and reporting within excel and various other programs.
HCA Healthcare and Affiliates
04/2014-09/2017
Excelling at the following skills: face to face patient interaction, basic IT support for practices, working in 10 plus programs on any given day to include but not limited to: eCW, Microsoft suite, business objects, SAP, Artiva, Passport, EPIC, Avaya, OnBase, Pulse
Secure, among others. Charge Entry, billing and
coding issues, Collections, reporting and training fellow employees.
Publix Supermarkets, INC.
10/2008-04/2014
The beacon for customer service I brought this vision to life in everyday interaction with customers and management. Cash handling, Money Services, Lead a
team of at least 20 individuals at any given time. Worked closely with upper management to improve
business needs and boost morale.
RKP Capital, LLC
09/2013-9/2018 – Contractor
Executive Assistant for Ryan Peters,
LPC, MHSP, NCC, ACS – His Private practice
required – scheduling, accounting, claims processing, travel accommodations, Data analytics for the
practice, payment processing to include payroll, and oversaw all business needs including hiring/release of employees, training, and data entry.
*Happy to provide references upon request
Skills:
Soft Skills:
Computer Skills:
Hobbies: