Nurse Practitioner Medical

Professional Summary

Skills

Rюѐѕђљ Lђіђџ DNP, APRN, CNP

**** ******** *****, ********, ** 55379 • 952-***-**** • ******@*****.*** www.linkedin.com/in/dr-rachel-leier-dnp-aprn-cnp-160238b0 Multi-talented Nurse Practitioner consistently rewarded for success in planning and operational improvements. Experience staff management procedures positively impacting overall morale and productivity. Senior advanced nurse practitioner and outstanding performer in urgent and emergency medical care within clinical urgent care settings. Proven success in leadership, operational excellence and organizational development with keen understanding of elements of clinic business. Recognized for inspiring management team members to excel and encouraging creative work environments. Experienced nurse practitioner holding a Doctor of Nursing Practice with over 30 years of experience in the medical industry. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. Personal NP philosophy is to treat the whole patient medically, spiritually, emotionally and intellectually. Dedicated to patient care treating all patients with dignity, respect & confidentiality. Recognized for consistently high patient satisfaction scores throughout career. Patient & family satisfaction is especially important for personal & career goals as a nurse practitioner. Process improvement

Excellent patient/provider relationships

Exceptional oral. written & listening

communication abilities

Maintaining clinical standards

Quality patient-focused quality service

Experience with NP/PA orientation &

onboarding processes

Experience in ordering & interpreting

appropriate laboratory testing and

diagnostic procedures

Collaborative management & leadership

skills

NP Acute Urgent & Emergency Care

(Adult/Pediatric) experience

Invaluable 25 years of previous (RN)

Emergency Department experience

Strong clinical judgment & assessment skills

Special interest in preventative health care

Comfortable in independent practice for

acute illness & injury treatment

Active ACLS, PALS, BLS

Excellent IV & phlebotomy skills

Urgent care procedures (including but not

limited to: splinting, suturing, I&D, woods

lamp (fluorescein eye exams, fracture care,

advanced 12 EKG skills, triaging unstable

patients to higher level of care)

Mental health experience (Adult &

Adolescent & Young Adult)

Complete & thorough HIPAA protected

patient documentation

Expert in EMR (Electronic Medical Record

Systems)

Professional Work History

Legal Nurse Consultant, 09/2019 to Current

Leier Medical Consulting – Shakopee, MN

Review medical records for medical necessity and up-coding per Medicare /Medicaid guidelines

Organize, review and analyze records related to providers submissions to Medicare assessing for fraud & abuse

Summarize final reports for attorneys including final conclusions, key concepts, explanations of medical terms and procedures, strengths/weaknesses of discoveries, recommendations for further medical expert participation

Participate in authoring deposition questions

Experience with Qui Tam case involving Medicare fraud by provider up-coding Seasoned in medical clinical procedures and medical practice Review & analyze pleadings, complaints and discoveries Experience in medical billing, coding, & auditing

Adheres to all regulatory, compliance & legal policies Active in professional organizations for American Association of Legal Nurse Consultants, AALNC & The International & American Association of the Legal Nurse Industry, American Academy of Nurse Practitioners

DNP Doctor Nurse Practitioner, 06/2015 to 04/2020

Allina Health Systems/Urgent Care – Minneapolis, MN Performed patient physicals and compared and contrasted results with established medical records to provide proper diagnosis and facilitate appropriate treatment Examined wounds and treated lacerations with bandaging, suturing and topical medications Worked in direct collaboration with other physicians and referred patients accordingly to best support health care needs

Prepared and maintained correspondence, reports and claims in compliance with federal regulations and followed best practices in patient and family support Coordinated with physicians, specialists and other medical staff to develop treatment plans for chronic conditions, including diabetes and heart disease Prescribed appropriate pharmacologic and non-pharmacologic treatment modalities to support health and comfort of patients

Educated patients on treatment options, medical needs and non-medical options for treatments and therapy

Ordered and interpreted diagnostic tests to develop and implement treatment plans Very efficient at Urgent Care procedures (splinting, suturing, I&D, foreign body removal) Prescribed medications as needed for patients in conjunction with other treatments according to specific personal medical conditions

Provided preventive care such as well-child checks, adult physicals and gynecological examinations

Managed patients acute and chronic pain

Coordinated referrals for specialty services and additional care Assessed and treated STDs in both males and females Used EPIC to create detailed patient reports on patient's condition status and treatments received

Certified Emergency Nurse Practitioner, 11/2014 to 01/2015 Emergency Care Consultants – Minneapolis, MN

Provided care for critically ill patients with traumatic injuries and life-threatening illnesses Assessed, evaluated and cared for adult and pediatric patients Collaborated with attending physicians

Discussed care plans with patients and explained test results and proper use of medications Explained medications and side effects to patients, family members and caregivers, and thoroughly reviewed ordered tests

Applied and removed casts, sutured soft tissue injuries, and changed dressings Evaluated 10-12 patients each shift, took vitals and attained key case information Provided medical services and care to patients with chronic and acute conditions, including cardiovascular and diabetic conditions

Recorded patient medical history, applicable test results and vitals into medical records Provided 24/7 medical care in busy metropolitan Emergency Department Adhered to all hospital procedures, policies and protocols to support patient safety Certified Family Nurse Practitioner, 05/2014 to 10/2014 Minute Clinic – Chanhassen, MN

Recorded patient medical history, applicable test results and vitals into medical records Provided basic medical care including immunizations, travel health, sports physicals, acute illness and injury for ages 18+.

Reviewed test results and information gleaned during examinations to properly diagnose illnesses or conditions

Discussed care plans with patients and explained test results and proper use of medications Completed physical examinations and required immunizations for school-aged patients Discussed preventive measures to improve health and avert further medical issues Executive Team Leader-Certified Nurse Practitioner, 06/2012 to 04/2014 Target Clinic – Chaska, MN

Provided basic medical care including immunizations, travel health, sports physicals, acute illness and injury for ages 18+.

Recruited and hired talented individuals bringing depth and experience to organization Received Unsung Hero Award for patient care presented at National Retail Conference Orchestrated sport physical exam schedules for patients vs. previous open visits

(non-scheduled) to allow for early am and late pm appointment times which increased clinic's goal for more flexibility for patient exams from 30% to 67% in 6 months by organizing work flow. This allowed keeping current patients, and capturing new patients concurrently Distributed individual assignments to team members and monitored progress against patient Education

satisfaction scores and patient volumes; both increased 66% from previous year Redesigned Executive Team Lead & Nurse Practitioner positions as dual role with active clinical time participating in seeing patients in addition to managing duties. This allowed for more problem-solving, ability to think big picture and reduce process inefficiencies Resolved departmental problems, improved operations and provided exceptional patient and staff support

Implemented new marketing strategies (i.e. First-aid kits with Target logo and clinicians business cards included for follow up) within clinic which resulted in 67% increase in patient volume

Launched flu shot clinics for Target store employees which significantly optimized compliance with flu vaccines which helped to drive healthier staff Mentored employees to help improve skills and enable team members to become peak performers on job

Built relationships with team members to encourage willingness to address concerns and issues

Cultivated productive and safe atmosphere while supervising team of four employees working within retail clinic while also collaborating with pharmacy team of 12 Kept work areas clean, organized and safe to promote efficiency and team safety Held meetings with employees to evaluate performance, plans for opportunities and goals Continuously checked lab and blood testing kits products for quality assurance according to strict standards & guidelines

Reviewed lab machine component quality to assess quality performance daily for all staff Created weekly newsletters for staff, focusing on communication, mandatory education, compliance & case management details. Copy was forwarded to Group Director. Increased mandatory educational requirements by 60% when put into newsletter Monitored monthly census, created schedules for staff approved vacations and time away, worked with staff conflict resolution and reviewed medical charting Mentored staff members on protocols and procedures of clinic and lab Doctorate- DNP: Doctor of Nursing Practice, 08/2016 Rocky Mountain University of Health Professions - Provo, UT Graduated with 3.91 GPA

Graduated summa cum laude

Member of Sigma Theta Tau International Honor Society Master of Science: Family Nurse Practitioner, 04/2012 University of Mary - Bismarck, ND

Graduated in Top 2% of Class

Graduated with 3.94 GPA

Graduated summa cum laude

Member of Sigma Theta Tau International Honor Society Accomplishments

Affiliations

Hobbies

Certifications

Licensure

Dissertation

2005 - City of Shakopee Police Department Recognition Award from the Scott County Police Chief for administering life-saving medical care which saved the life of a critically injured young teenager involved in a severe motor vehicle accident 2008 - Exemplary RN researcher (1st year) who recruited and managed over 180 participants for over 2 years including MD visits, side effects if any of stents, chest pain, medication side effects and compliance, during clinical trial with the Minneapolis Heart Institute on a Double- Blinded Randomized Drug Eluding Coronary Stent Trial vs. non-drug eluded + Plavix under brand name Boston Scientific

2013 - Target Clinic National Unsung Hero Award presented 1st year as an NP Manager @ Retail Educational Congress Convention

American Academy of Nurse Practitioners (AANP) Lifetime Member American Association of Legal Nurse Consultants, AALNC exp. 12/31/2020 #34137078 Member, College of Urgent Care Medicine exp 2021

International & American Association of the Legal Nurse Industry exp. 2025 I enjoy running, cooking, organizing, gardening and spending time with my husband, puppy Bella

(9) and daughter Madelyn (22)

BLS - Basic Life Support (Active)

ACLS - Advanced Cardiac Life Support (Active)

PALS - Pediatric Advanced Life Support (Active)

MN RN License #1250590 Active and unrestricted (2021) MN APRN License #1948 Active and unrestricted (2021) Board Certification Family Nurse Practitioner by (AANP) American Academy of Nurse Practitioners - #F0612389 (2022)

National Provider Identification Number - NPI #195******* MN DEA Active & unrestricted

Leier, R. L. (2016)."Evaluating Effectiveness of Provider Education in the Management of Upper Management Complaints -In reducing overprescribing of antibiotics." (Unpublished doctoral dissertation). Rocky Mountain University of Health Professions, Provo, Utah.

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