A top-performing Human Resources professional

Lucy Pittman Business Coach

************@*****.*** · www.linkedin.com/in/lucyjpittman 910-***-**** · Wilmington, NC

A top-performing Human Resources professional with extensive experience in consultative leadership and strategic guidance for small private businesses. Highly skilled in developing comprehensive programs and strategies designed to enhance internal workflow, drive marketing and brand awareness, and improve profit growth. Proven ability in administering training for cross-functional teams, ensuring cohesive operations in alignment with short- and long-term business goals. Recognized for innovative concepts and leveraging business development initiatives including marketing, social media management, and brand positioning to increase revenue and business retention.

Areas of Expertise include:

Consultative Leadership Strategic Planning & Analysis Marketing & Branding

Organizational Development Process Improvement Program Management

Change Management Training & Development Sales & Business Development

Professional Experience

HISTORY BUILDS · Wilmington, NC · 2015 – 2020

EXECUTIVE LEADER

Oversaw all facets of operations, providing consultative services to multiple clients ranging from large building owners to homeowners, on historic preservation, maintenance, and tax credits. Maintained a detailed database of potential and existing clients, leveraging CRM to identify opportunities through social media followers. Sourced and retained historians for contract assignments. Key Accomplishments:

● Grew consulting business from the ground up, delivering 15% YOY growth.

● Secured financial aid for character-preserving renovations for key clients.

● Successfully exceeded quarterly benchmarks, increasing profits and client base by 25%; leveraged social media outreach for demand generation.

● Published an e-book on guidance and maintenance tips for Old Building owners.

BLOCKADE RUNNER RESORT · Wrightsville Beach, NC · 2015 – 2018

SALES MANAGER

Directed sales teams in cultivating new business and retaining existing clientele, for individuals, groups, and corporate retreats. Created innovative strategies to achieve profitability during off-season. Key Accomplishments:

● Forecasted fluctuations, analyzed sales pipeline, and effectively increased revenue by 18%.

● Evaluated regional hospitality market trends and targeted sales efforts to cultivate new revenue streams.

● Coordinated with resiliency coaches for corporate conferences, improving customer satisfaction and securing repeat business.

GENOMIC HEALTH · Redwood City, CA · 2012 – 2015

TALENT ACQUISITION SPECIALIST

Spearheaded talent acquisition, hiring, on-boarding, training, and performance management for a start-up biotech company for cancer diagnostics testing. Developed a talent pipeline with highly skilled individuals for various positions and management levels within the organization. Collaborated with cross-functional teams to interview and select candidates based on background and position requirements.

Key Accomplishments:

● Outlined a contingent worker policy for international satellite offices to ensure cohesive operations and alignment with overarching strategies, KPI’s, and performance metrics.

● Enhanced cross-training initiatives and marketed internal training programs to increase attendance and engagement.

HOUZZ.COM · Palo Alto, CA · 2010 – 2012

WEB CONTENT EDITOR

Evaluated, maintained, and updated online content for interior design platform. Key Accomplishments:

● Effectively overhauled website to maximize end-user efficiency and increase unique user traffic.

● Expanded SEO for product expansion in international markets.

● Increased product sales by 40% within the first year of website upgrades.

NATIONAL TRUST COMMUNITY INVESTMENT CORPORATION · Washington, DC · 2007 – 2010 PROJECT MANAGER

Led all facets of project lifecycle, developing scope, milestones, budget, and timeline for achievement of investment objectives. Liaised with non-profit umbrella company and satellite investment teams to ensure alignment of project goals.

Key Accomplishments:

● Identified and leveraged national tax credit programs to support community reinvestment credits, including BB&T and Chevron.

● Created a website to exhibit portfolios, increasing investor base by 22%.

Education & Training

Master of Science in Historical Preservation

UNIVERSITY OF VERMONT Burlington, VT

Bachelor of Arts in Art History

UNIVERSITY OF NORTH CAROLINA Chapel Hill, NC

Affiliations

Society for Human Resources Management

Wilmington Area Hospitality Association

Raleigh City Cemeteries Preservation

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