Sales Customer Service
Resume:
Aninda Anggi
Boyds, MD 20841
*********@*****.***
Professional Summary
A patient, friendly, trustworthy, and cheerful person especially when assisting customers with requests and meeting special needs. Successful at building a strong customer following, thus increasing repeat business. Friendly and reliable customer service professional skilled in achieving sales targets in high-end merchandise environments.
Volunteer Experiences
●Montgomery County Flea Market (2019)
Set up and took down traffic barricades.
Gave directions to drivers
Worked in the parking lot
Standed for long time
Answered drivers questions
Transported materials to construction sites
●Montgomery County Thrift Shop (2019)
Accepted customer payments, and made change when necessary.
Answered customers’ questions on purchases, store policies, and store returns.
Coached customers on how to use self-checkout stations.
Counted the cash in the register at the start and end of each shift.
Encouraged customers to register for store rewards cards and promotions.
Interacted in a pleasant and friendly way with store guests.
Guided customer disputes toward positive resolution with listening and diplomacy skills.
Packed purchases into paper and plastic bags neatly to maximize space.
Maintained records of purchases and other sales transactions such as returns and refunds.
Kept lines moving smoothly so that no more than [number] people were in line.
Performed duties such as organizing shelves, and marking prices.
Wrapped customers’ purchases during holiday seasons.
●Montgomery County Coalition for the Homeless (2019)
Prepared meals for the homeless people
Skills
●Maintaining store appearance
●Product and service sales
●Cleanliness
●Basic math skills
●Payment collection
●Bagging and packaging
●Cash drawer management
●Credit card processing
●Organization
●Sorting and labeling
●Packing and scanning
●Active listening skills
●Bilingual in Indonesian and English
●Goal-oriented
●Strong work ethic
●People-oriented
●Time management
AWARDS
●Leadership
●Honor rolls
●Certified CPR from First Aid class in high school.
Education
Northwest High School
Germantown, MD
06/2019
High School Diploma
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