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Front Office Social Media

Lal Bagh, Uttar Pradesh, India
September 27, 2020

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Add- Vikash Nagar Colony

Khoobpur Sitapur (U.P)

Mob – 705-***-**** email - CAREER OBJECTIVE- A result oriented and assertive individual seeking to achieve and goals of the organization with complete dedication professionalism, inspiring to take to bigger responsibilities and align personal and organizational growth. EDUCATIONAL QUALIFICATION-

High school from U.P Board in the year 2009.

Intermediate from U.P Board in 2011.

BSc. (mathematics) from C.S.J.M Kanpur University in 2015. OTHER QUALIFICATION –

Complete the two years Computer Awareness Program from Everonn systems India limited Chennai.

Complete C.C.C Course from NIELIT in 2016.

Complete tally Erp9.6 and Microsoft office (Excel) from smile computers from Sitapur.

Best command of Hotel Management software H.M.S (Analysis) and Dataman (Athithi) software and I.D.S Fortune next version 6.5.

Complete Advanced IT Troubleshooting for Help Desk Support Technicians online certificate course from Udemy.

Complete Zero to Hero in Microsoft Excel: Complete Excel program certificate course

(Star Tech Academy).


Professional and neat appearance with best communication skill.

Excellent typing speed in English 30 wpm and Hindi 20 wpm.

Best knowledge of Email Internet and social media platform and networking online payment systems.

Handle guest check in and checkouts professionally and in a welcoming manner.

Maintain the hotel's high standard of service and hospitality.

Oversaw daily operations of hotel front office which consisted of answering phones, creating hotel reservations, assisting guests with luggage and checking in and out of the hotel.

Strong PMS experience; ideally HMS Analysis, IDS fortune next.

Excellent efficiency of working under hard and hard pressure conditions. Career History: -

Work in Gurukul Academic institute Maholi Sitapur as assistant I.T Manager July- 2016 to Feb 2017

Work in Golden Sky Hotel (Shakha Group of hotels) Lucknow as a Front office Manager March 2017 to Jan 2019.

Work in York – Inn a boutique hotel (A unit of A.A. Associate) Lucknow as a Front office Manager Feb 2019 to currently.

Hobbies :- Listen Music, Play Cricket, write blog, read books etc. Personal Profile –

Father’s name - Mr. Raj Kumar Pandey.

Mother’s - Mrs. Neelam Pandey.

Date of Birth - 10-12-1994

Gender - Male

Marital status - Unmarried

Nationality - Indian

Language Known - Hindi, English.


“I hereby declare that all the above information provided is true and fair in my knowledge.”

Shivam pandey

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