Customer Service Sales

Karen Enriquez

Executive Summary

Strong Experienced Wide Skilled information background in background Handling management in handling, office in in Sales, providing operations sharp Assessing. Negotiating planning world and Appraising prices utilizing Skills class to Customer and Administrative manage and variation training client Service. in prices requirement Employees. Management and specification. and Skills, meet top

line Outstanding management Recognized thereby and ensuring bottom-for track and handling line accomplishment effectively record objective. on of experience providing handling of quality client Administrative in administrative queries. work by implementing Activities activities support and best client to practice senior relations in all

office Possessing effective An sensitive Advance excellent activities. operational environments. knowledge exceptional communicator excellence. of analytical various Proven with computer ability the skills ability to as interact systems well to work as time effectively including under management pressure MS with Office people in & Package, multi-fast-of paced, diverse tasking & internet. time leading

nationalities Demonstrative handling Expertise arrangement top in providing and & marketing conditional skills comfortable in secretarial healthy invitation files/ working relationship correspondences. support letters, in a maintaining and multi-management essential cultural records, function set. coupled fax, related with e-mail, expertise to internet. travel in Confidential l filing and handling dispatch.

Core Sales Complaints management, Competencies & Query Customer handling, Relationship Team Management, management. Drafting Database proposals / Leads /Agreements Management, Internal, & External Knowledge. Communication, Planning and time Management, Training and Development, Product Areas of Expertise

9 9 9 9 9 9 9 9 9 9 World Planning, Correspondence Managing Presentations, Sales Proactive Coaching Conversation Front Management line Nationalities for Organizing Marketing Files, Cold sale of training call Records customer Management results sales Customer Concepts cooperation & & / Supervising desires telemarketing Documents Service Events into Personnel needs & Meetings Career Progressions

March Personal - 16, Scheduling and Assistant 2018 management. - Currently and coordinate present meeting, PHOENIX appointments, AUCTION and L.travel L.C. arrangements International for city supervisors Dubai

- Trained attention two details administrative and adherence assistants to company during policy. a period of company expansion to ensure

- Developed contracted new labor filing expenses. and organizational practices, saving the company profit per months

- - Maintain Managed utmost travel and discretion expenses when for buying dealing and with selling sensitive report topic. for department team members. nrqzkarina@*****************@*****.*** yahoo.com

Hamdan Add: Bldg. St. Black Abu Dhabi B UAE

Jan Finished 2016 Contract – FEB-20 2018 OLAYAN GROUP Liberty Bldg. AL Garhoud Dubai – UAE BK This establishment Manager company is of operations affiliates and in partnership the Middle East. in many the company industries. has Currently, diversified the its group activities has with the construction, Coca- I am Responsible Cola - - - - in Building Monitoring Setting Using Saudi trading, for: a & range Arabia, & developing food developing & analyzing of processing My tools main strategies and Sales Markets branch techniques and team restaurants, & (trends BURGER objectives. in BK to for Rak motivate KING) new the road. group Launch Ajman. the Sales is of also products. Staff. bottler and distributor of SKILLS RESOURCES:

My Increased main achievements Sales by 60% in on the 2017 Jobs compared Include: with 2015 and 50% 2016 compared with 2017 Customer CERTIFICATIONS: Satisfaction: Achieved ZERO unsolved customers complain over the operation. 10 31 Apr May 2016 2016 - - Sharjah Foundations Municipality Managers GHP SERV manager safe#: 2259204 course FOOD SAFETY Dubai, Dubai, UAE UAE 23 01 22 Mar Jan Feb 201*-****-**** - - - Successful Safer Successful Fire Safety completion completion Consultancy of of EQUIPMENT P&L serial.workshop : 54777 workshop Dubai, Dubai, Dubai, UAE UAE UAE Jan Finish CERTIFICATIONS: 2013 Contract 20 – Apr 2015 2014 - Excellent TEAM SALEH LEADER Initiative BIN Lahej Management performance team management MGM AL Ghubra Muscat, Muscat OMAN – OMAN 29 10 Dec Apr 2013 2013 - - Excellent (CSR) Completed performance profession team management of Food Service Attendant Muscat, Dubai, OMAN UAE SKILLS RESOURCES:

x x x x x x x Making Deliberating Follow Develop Build Insuring Challenging meaningful up initial marketing suitable on objections Customer the Customer offered prices for strategies the in Service individuals service team proposals orders management to to customers get to or customers regular's the customers relationship customers, to buy within often the the product. covering company a variety and outside risk. EDUCATION April June August – – 2010 2009 – 2015 REFERENCESS: Rizal Diplomat Diplomat (course: Technology Business High Authenticated School University Administration) Graduated Certificate Undergraduate manila Foreign Pasay Affair City PERSONAL INFORMATION

Date Weight: of Birth:

Height: 5'6

Nationality: Philippines from Manila

LANGUAGES:

x x x English Arabic Tagalog Fluent Basic Native

Salary Expectation: Not specified/ Negotiable

154 July lbs. 30, 1991

Personal Contact: +971-508-***-****

Profile: Female, 28, Single

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