Social Media Manager

Rajesh.K.M

Door No:***/*,double road, phase III,sathuvacheri,vallar, vellore – 632009

Tamilnadu, India

Mail: *************@**********.***

Phone: +91-739*******

SYNOPSIS:

As result oriented professional with more than 9 years of experience in banking industry with significant experience in Financial Crime Risk – AML operations & Internal audit.

A self driven, excellent team player with good leadership capabilities with abilities to manage and strike a balance between people and task, excellent communication and interpersonal skills.

Currently working as internal audit manager in Janalakshmi Financial Services Pvt Ltd.,

with Standard Chartered Scope International as an Analyst, Transaction Surveillance unit, Financial Crime Intelligence Operations of the SCB Group’s Financial Crime Risk Department.

Experience in AML investigations, KYC Reviews & Customer Due Diligence & Internal audit,Risk Management.

Possess strong academic back ground with Post Graduation in Computer Science and Information Technology.

PROFESSIONAL EXPERIENCE:

Janalakshmi Financial Services PVT.LTD

Working as a Inter auditor (Manager) from Sep2014 – Aug’2017.

Planning and prepare audit schedule for month on month.

As a Lead auditor will conduct regular audit across branches in Tamilnadu.

Will identify and analyze with risk based indicators for red alerts branches.

Have identified employee frauds in collections and escalated to higher management.

Scope International, Chennai India

(Global Shared Services Centre of the Standard Chartered Groups)

Analyst, Transaction Surveillance unit

AML risk assessment of new customers and ongoing review for Existing Customers.

Investigate the cases created by the alert reviewers based on the alerts triggered in the DETICA system. Investigation includes sanity checks for the alerts triggered, review of the report transaction(s), trends and patterns, historical transactional behavior, personal and business profile, relationships, financial capacity and the presence in the social media.

Improvise on the searching methodologies to suit the case requirements.

Relating research information and analyze data obtained through the bank source systems, relationship managers and other sources.

Summarizing the findings in clear and concise manner and support the report with evidences.

Deputizing the absence of a team leader and ensure smooth running of business without escalations, monitoring queues, preparing capacity plan and allocating work on various queues for the team.

Preparation of Monthly, Fortnightly and Weekly MIS reports and sent to the FCR committee for review.

Periodic extraction and review of the critical business reports and report outstanding AML issues and relevant exceptions to the management.

Work with sensitive and confidential customer data regarding suspicious financial transactions; ability to work under pressure and meet deadlines; analyze and interpret data in order to make recommendations to management; communicate effectively; excellent written and verbal skills.

Work closely with the country compliance officer’s team and the Country Money Laundering Prevention Officer(CMLPO) to escalate the suspicious activity in the account and assists in filing Suspicious Activity Reports (SARs).

Interact with relationship managers on the KYC queries.

Perform second level review of the cases and advice the alert reviewers on quality aspects.

Preparation of Addendum to Standard Department Operating Instructions(DOI) wherever necessary.

Perform User Acceptance Testing for improving the functionalities of the applications (Detica ).

Perform detection scenario efficiency check and provide new detection scenario logics and propose implementation in the Detica system.

Identify and report the Key Risk Indicators to the operational risk committee of the bank.

Maintain a high level of expertise with respect to Anti-Money Laundering rules and regulations, technical tools, particularly world check.

Suggest ideas for the improvements in the process work flow, system enhancements, reduce false positives and implementation of pre-case automations.

Initiate business requirement proposals to technology support and perform testing and what if analysis.

Proactively participated in the Monthly Dashboard calls with the countries.

Trying the new joiners on the process and AML related subject, was nominated by the unit head for being the buddy trainer of the team.

Actively took part in the Corporate Social Responsibility activities organized by the companies.

Cross Trained in the other units within Compliance – Financial Crime Risk Departments(Selected based on merit)

Responsible for assisting the audit preparation of the unit.

PROJECTS

Auto closure process for Customer Surveillance unit.

PROFESSIONAL ACCOMPLISHMENTS

Received appreciation from the unit head and managers for providing ideas for system enhancements and reducing false positives.

Received various spot awards for process improvements, initiatives and work efficiency.

INTELENET GLOBAL SERVICES LTD

Project Sanctions –GPP (Global Payments Processing)

Relationship April-2007 – August 2011

Process Sanctions, A highly competitive task that ensures non-indulgence of

terrorism, money laundering, drug trafficking and any currency

related support against global unity.

Role Process Expert

Subject Matter Expert for Offshore-Level 3 & 4

Responsibilities

Sanctions

Responsible for adherence to Payments and Sanctions rules/policies

Responsible for Risk based decisions taken on payments Escalated from Level 1/2 to Level 3/4.

Escalating the potential match payments to next level authorities.

Handle exceptions in day to day running of the team thereby strictly maintaining SLA’s.

Handling urgent & high value transactions/payments.

Coordinating with the onshore team regarding regular daily request and meet the same and record them.

Coordinating with the onshore team regarding updates and cascading the same to the team and record them.

OVERALL JOB PURPOSE

To operate as primary source of expertise and reference for complex and technical queries, as well as issues from in relation to processing.

To analyze existing work practices – system and procedural – indentifying and implementing areas for improvement.

To deliver productivity improvements through the continuous growth and technical development of all areas of the team.

To maintain customer primacy at all times, for the rapid resolution of queries/processing issues

To deliver training in the line development indentified by Team Leaders.

Assist in preparation for the management of Group internal Audit reviews and interventions. Accountable for ensuring team/area operates a sound control environment and Controls and Checks are adhered to.

Accountable for identifying, analyzing and resolving/implementing processing issues to prevent re-occurrence, reducing loss to the business.

Volume planning for the Team.

To control and identify training planner/training needs for the team to develop requires skill and flexibility for quality customer service, working with the Skills knowledge Index (SKI) to identify gaps in knowledge base.

Assists Team Leader with regards to the resolution of contentious customer enquiries/complaints e.g. e-mail, letter, telephone, ensuring good customer service is maintained.

Assists with demonstrations to visiting customers form Financial Institutions (including internal) of work processes.

Assists in preparation for Group Internal Audit reviews and interventions.

Be accountable for all control checks.

Be commercially aware – consider what will add value to the business ensuring delivery against cost, quality and service.

Proactively indentify improvements to process and champion continuous improvement throughout the center

Provide leadership to team members in absence to Team Member.

SPECIAL TRAINING PROGRAMS:

Successfully completed and having certificates from Barclays for Level 1, 2, 3 &4.

Received Advanced Sanctions Prohibition Policy training from onshore client.

Successfully completed Global Payments Academy-white belt training program.

Successfully completed Anti Money Laundering training program.

Successfully completed KYC (Know your Customer), KYB (Know your Business), CDD (Customer Due Diligence) training program.

ACHIEVEMENTS:

Traveled to the Client base (UK –Poole) for training for a period of 3 months and was one of the pioneers in the successful transition of Level-1 and 2 process from Onshore (Barclays Bank PLC) to Offshore (IGS).

Started off as a Level 1/2 processor in Sanctions, has got trained by a trainer from Barclays, certified and promoted to Level 3 and Level 4 subsequently because of outstanding contribution to the process.

Awarded as the best performer for the week 1, 2 & 3 during the training.

Awarded as the best support staff for a quarter.

ACADEMIA

Master in CS & IT (MADURAI KAMARAJ UNIVERSITY COLLEGE)

Bachelor of Physics (MAVMM.AV. COLLEGE, MADURAI)

PERSONAL DETAILS

Father’s Name : Maharajan.K

Date of Birth : 30-07-1980

Gender : Male

Marital Status : Married

Nationality : Indian

Languages known : Tamil, English

Declaration:

I hereby declare that all the information furnished above is truthful to the best of my knowledge and belief.

Date: Yours Sincerely

Place: (K.M.RAJESH)

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