Employee Relations Social Media
Resume:
DANY MARIA DAVIS
PHONE: +971-*********
E-Mail: ***********@*****.***
Summary
To Secure a challenging position where my knowledge and skills would be utilized to meet the company goals and simultaneously allowing opportunities for professional growth and increased responsibility to find professional fulfillment.
EXPERIENCE
Pearson Administrator
RMK The Experts Nov 2019-Aug 2020
Duties and Responsibilities included:
Worked in a fast-paced professional test center setting to ensure the integrity of the testing services.
Proctored and controlled the computer-based test center included greeting candidates, verified candidate identification, monitored the examination process.
Maintained Prometric policies and guidelines. Provided clients with a secure and clean testing facility to ensure they pursued their testing needs in a controlled and comfortable.
Answered customer service calls about credit services, billing, account services and general questions about the company and the credit services they offered.
Handled customer sensitive information and assisted in starting new accounts as well as maintaining existing accounts.
Counsellor
Jubeerich Overseas Consultancy Thrissur,Kerala- july 18-Oct19 Duties and Responsibilities included:
Actively listen to client concerns and empathise with their position.
Accept without bias the issues raised by clients
Help clients towards a deeper understanding of their concerns
Challenge any inconsistencies in what clients say or do
Help clients to make decisions and choices regarding possible ways forward
Refer clients to other sources of help, as appropriate
Attend supervision and training courses
EMBEDDED DEVELOPER cum Administrator
Spatez techonolgy 2016 May-2017 november
Duties and Responsibilities in+cluded:
Designing and implementing software of embedded devices and systems.
Designing, developing, coding, testing and debugging system software
Analyzing and enhancing efficiency, stability and scalability ofsystem resources
Dealing with email enquiries.
Arranging both internal and external events.
Possibly maintain the company social media accounts.
Integrate and validate new product designs
Support software QA and optimize I/O performance
Provide post production support
Interface with hardware design and development
Assess third party and open source software.
INDUSTRIES VISITED
Done internship at following organization as part of academics.
KELTRON, Kuttippuram
BSNL, Thrissur
All India Radio, Thrissur
AREA OF EXPERTISE
Project Management
Documentation and reporting
Employee Relations
Onboarding and training
Performance management
Coorporate wellness
Recruitment
PERSONAL SKILL
Extensive knowledge of lighting systems audio and video components
Good ability to set up all equipment for scheduled live events
Excellent troubleshooting service and repair skills
Able to work independently under little supervisionStrong technical abilities
Good understanding of miking systems
Good testing abilities
Experienced with setting up simple to complex arrangements ACHIEVEMENTS
Attended Management training from ICT academy, Kerala.
Experienced at designing, planning and implementing a series oftraining programmes in conjunction with outside providers.
Developed a management of attendance policy which has reducedabsenteeism levels in
the workplace by 2% year-on-year.
Joined the company as a embedded trainee and was prompted to the HR Coordinator in April 20.
EDUCATION QUALIFICATION
B.TECH Degree in ELECTRONIC & COMMUNICATION Calicut university,Thejus Engineering College (2012-2016)
HSE (Higher secondary education)
Biology Science
Kerala state board
SSLC (secondary school)
Kerala state board
PERSONAL DETAILS
Date of Birth : 25 November 1993
Nationality : Indian
Marital Status : Single
Languages Known : English, Malayalam, Hindi
Declaration
I hereby declare that the information given above is true to the best of my knowledge. Date: 18-08-2020 DANY MARIA DAVIS
Contact this candidate