Customer Service executive, receptionist, reservation

CURRICULUM-VITAE

HUMAIRA PRAVEEN

Phone:-920-***-****

Email:-*****************@*****.***

OBJECTIVE:

An enthusiastic, effective communicator specialized in Restaurant operation and hardworking with about 4 years 2 months of experience.

PROFESIONAL INFORMATION:

Ready to accept new projects and challenges to achieve good results with excellent efficiency in Hospitality industry.

PROFFESSIONAL SYNOPSIS

Diploma in aviation with 4 years 2 months of experience in hotel administrative, Personnel coordination & Management. Presently working with galaxy hotel as a Guest Relation Executive” in Restaurant Operation. An expert in managing & coordinating activities amongst various Departments like kitchen, Housekeeping operations, client servicing, overseeing inventory & arranging for routine maintenance activities of the restaurant. Acquired wide exposure as an attending to customers & providing quality service for customer satisfaction. Initiating activities related to analysis & selection of the menu, determining overhead costs & procuring materials on a timely basis. Skilled at handling profitability operations & ensuring quality service for reaching out to a wider market base. Excellent communicator & motivator with ability to complete assignments before deadlines. ACHIVEMENTS

• Got maximum Employee of the month for up selling & Suggestive selling of rooms WON MAXIMUM AWARDS SINCE 2016

• HT CITY AWARDS

• JUST DIAL AWARD

WORKING EXPERIENCE:

Worked with Mannu Maharani (Nanital), As a Associate in front office from March 2016 to September 2016

Worked with “Galaxy Hotel.” Gurgaon (Haryana) as a “Guest Relation Executive’’ October 2016 to July 2019

Presently working with“ Lub Lub LABNESE” As Assistant Restaurant Manager from August 2019

INDUSTRIAL EXPOSURE:

Done 22, Week’s Industrial Training in all

Departments from THE MANU MAHARANI, NAINITAL

PROFESSONAL QUALIFICATION:

Class Institute Board/University Year Of Passing

DIPLOM

A

DIPLOMA IN AVIATION

,HOSPITALITY AND TOURISM

DAFFODILS EDUCATION INSTITUE 2016

ACADEMAIC QUALIFICATION:

Class Institute Board/University Year Of Passing

XII K.N.G.I COLLEGE UTTRAKHAND BOARD 2015

X K.N.G.I COLLEGE UTTRAKHAND BOARD 2013

COMPUTER SKILLS:

Knowledge of Touché Software (POS), IDS, Windows MS Word, MS Excel, MS Power point and Internet.

PERSONAL DETAILS:

Date of Birth: 05/05/1997

Marital Status: Unmarried

Height/ weight 5.3\ 50 kg

Father’s Name: Mr. Iqrar khan

Mother’s Name: Mrs. Meena Begum

Permanent Address: Vill- Veljali lodge, near saurabh hotel Haldwani, uttrakhand

Correspondent Address: hope apartment

Sector 15

Gurgaon

Haryana

Language known: Hindi, English, Punjabi

Hobbies: Listening music

Interacting with People.

ADDITIONAL INFORMATION:

I posses creative, Presentation Skills, Self Grooming skills, communication Skills & Pro- active approach to the hospitality Industries and To Grow the company & Establish myself as a successful professional.

DECLARATION:

I hereby affirm that the information furnished by me in this application is actual and correct to the best of my knowledge and belief.

DATE: SIGNATURE:

PLACE: (HUMAIRA PRAVEEN)

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