Employee Relations Manager

CJ

OBJECTIVE

I have a desire to obtain a Human Resource Director position where my professional experience and education will allow me to make an immediate contribution as an integral part of a progressive company.

A team player with the ability to effectively and efficiently communicate with employees across all levels of an organization.

SKILLS

Superior Organizational Skills

Training & Development

Excellent Communicator

Sourcing, Recruiting & Onboarding

Employee Relations

Teamwork & collaboration

CHARLENE JOHNSON

HUMAN RESOURCE MANAGER

EXPERIENCE

HUMAN RESOURCE MANAGER • DIRECTIONS FOR YOUTH & FAMILIES • 2016 – PRESENT

Process bi-weekly payroll records for over 100 employees; verifying the proper tax calculations and deductions such as PTB & withheld benefits before checks are distributed to the proper individuals

Conduct annual meetings with various third-party vendors regarding renewal of employees benefits to include medical, dental vision, Worker compensation, 403B & unemployment.

Manage and deliver all employee benefits, including healthcare enrollments, terminations/resignations, retirement calculations, answers to unemployment request & COBRA setups and payments

Complete all new hire paperwork packets which include sourcing resumes, file creation, electronic file setup, onboarding & background checks

Maintain all electronic and paper personnel files through Paylocity HRIS systems, develop and implement agency policies and procedures for all employee relations and ensuring compliance with federal, state, and local laws.

ADJUNCT PROFESSOR • OHIO CHRISTIAN UNIVERSITY • 2011 – PRESENT

Facilitates courses within the business college to include: business capstone, business ethics, introduction to human resources management and labor relations

Present engaging & interactive learning modules and student discussions through university online portal

Educate students through an online application on professional and personal experiences for their career development

HUMAN RESOURCE SHARED SERVICES MEMBER • SAFELITE AUTO GLASS • 2013 – 2016

Ran and audited monthly HSA, PPO & HRA medical plans reports ensuring accurate billing and distribution of benefits to the correct employee files.

Provided timely responses to staff inquiries regarding payroll, employee benefits, ADA cases & FMLA cases via telephone, email and written correspondence

Utilized various HRIS systems that included ADP workforce, Kronos, UltiPro, ADP applicant tracking system and Sterling background checks

RETIREMENT BENEFIT COUNSELOR • STATE TEACHERS RETIREMENT SYSTEM OF OHIO • 2013-2016

Calculated all retirement, disability, survivor and health care benefits for school teachers, administrators, and principals from public schools and universities

Provided office-based individualized retirement benefits informational counseling sessions for potential and upcoming retirees.

Traveled approximately 30% of the year throughout Ohio to conduct informational retirement sessions for retiring teachers & administrators

EDUCATION

MASTERS OF HUMAN RESOURCE MANAGEMENT • 2006 • KELLER GRADUATE SCHOOL OF MANAGEMENT

BACHELORS BUSINESS MANAGEMENT/MARKETING • 1996 • FRANKLIN UNIVERSITY

VOLUNTEER EXPERIENCE OR LEADERSHIP

Homeless Ministry New Birth Christian Ministry 2009 – present

SHRM Member 2011 – present

HRACO member 2016 – present

Notary Public 2010 - present

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