Call Centre Financial

MUEDI WINNIE

**** ******* **, ******,****

068*******

Email: ***********@*****.***

OBJECTIVES:

To enhance my knowledge and capabilities by working in a dynamic organisation that prides itself in giving substantial responsibility to new talent. I am a goal drive person and my ambition is to become the best possible person I can be in everything I do. PERSONAL INFORMATION:

Surname : Muedi

First Names : Winnie

Date of Birth : 1994-05-05

Sex : Female

Nationality : South African

Marital Status : Single

Criminal record : None

Drivers licence : Code 10(C1)

QUALIFICATIONS:

Matriculation from Nndamuleleni Secondary School in 2012 with subjects:

Tshivenda (Home language)

English (First additional language

Life orientation

Accounting

Business studies

Economics

N4 certificate from Vhembe TVET College in 2014 with subjects:

Intro Financial accounting

Management communication

Entrepreneurship and business management

Computer practice

OTHER SKILLS:

Communication

Teamwork and problem solving

Adaptable and critical thinking

EXPERIENCE:

Enrolment Agent at the Department of Higher Education and Training from November 2018 to April 2019

Responsibilities: capturing details for matriculates who are looking for a place to study and sending them out to various Universities, Colleges, SETAs and NSFAS

Call centre Agent at McDonalds from May 2019 to August Duties: placing orders for deliveries in the computer system, managing and resolving customer complaints, answering incoming calls and responding to Emails

Services Consultant at Financial Sector Conduct Authority (FSCA) from August 2019 until 31January 2020

Duties: tracing administrators for unclaimed benefit funds, checking if financial institutions that provide financial products and financial services are authorized by FSCA, license registrations for FSPs, tracing investment companies through FSP number, providing information for insurance company registration process, capturing details to check if a representative is debarred

HOBBIES AND INTERESTS:

Art and listening to music

Volunteering work

Reading magazines

LANGUAGES:

Venda

English

Sotho

REFERENCES:

Judith Magwede

Supervisor

Phone: 061*******

Email: *******@**********.**.**

Lenny Deepnarain

COO- Ichoices Call Centre Outsourcing

Phone: 076*******

Email: ******@**********.**.**

Contact this candidate