*********.******.*@*****.***
McMinnville, TN
linkedin.com/in/justin-mcclendon-9a937b4a/
Justin McClendon
Information Technology Specialist
Knowledgeable, passionate and motivated Information Technology Specialist. Confident leader and detail-oriented man of action. Certified in multiple Information Technology specialties. Effective at multitasking and operating with minimal supervision.
Education
Technical Skills
Western Governors University
Hardware
Graduated 07/15/20
Sourcing, Assembly, Maintenance, Peripherals, Printers, Drivers, Troubleshooting
Bachelor of Science in Information Technology
Software
Certifications
Installation, Debugging, Microsoft Office Suite, Office365, Adobe Acrobat
CompTIA
A+, Network+, Security+, Project+, Cloud Essentials
Operating Systems
ITIL
Installation, Debugging, Backup Management, Monitoring, Disaster Recovery, Microsoft Windows 10, Windows 8, Windows 7, Windows Server 2003, Windows Server 2008, Windows Server 2012, Linux, Android, iOS
Foundation v4
LPI
Linux Essentials
Network
Additional
Installation, Configuration, Routing, Wireless LAN
Secret Clearance
Programming Languages
HTML5, CSS3, JavaScript, PHP
Work Experience
Metal Products Company
IT Specialist
July 2014 – Feb 2019
Managed active directory users and groups. Managed a MS SQL 2012 Server, debugging and injecting data as necessary to support the manufacturing team. Diagnosed and repaired over 35 workstations equipped with Windows 7 and Windows 8. Setup and maintained outlook accounts in Office 2007 and 2016 that were connected to Office365 exchange. Installed, configured and monitored Wireless Access Points. Replaced aging layer 2 switches with new Netgear hardware as well as failing routers with new Sophos layer 3 routers. Created report generators that queried the SQL server and returned information to a webpage where the user could choose to export that data into an Excel worksheet using PHP.
Metal Products Company
Quality Manager
Sept. 2019 – Present
Trained and managed a team of three quality technicians as we inspected products throughout all phases of the manufacturing process. Developed and tracked process procedures and metrics for ISO 9001:2015. Handled all internal and external non-conformances and communicated with customers daily. Performed many IT functions including managing active directory, adding, removing and modifying users and groups. Managed a SQL database, debugging and injecting data. Managed an internal web environment coded in HTML, CSS, JavaScript and PHP. Diagnosed and Repaired issues within many Microsoft Office products as well as Windows environments.
National Aerospace Solutions
Drafter
Feb. 2019 – Sept. 2019
Created 3D models in Inventor by interpreting 2D sketches generated by the engineering department. Created 2D electrical schematics in AutoCAD using the information provided by the engineering department. Studied ANSI drafting standards and GD&T tolerancing.
Boost Mobile
Store Manager
July 2013 – Feb. 2014
Tracked inventory counts to alert the head office when new products needed to be ordered. Trained employees and customers in best practices when working with Android and iOS devices. Diagnosed and repaired issues with Android and iOS devices and peripherals daily.
U.S. Army
Forward Observer
Mar. 2009 – July 2012
Configured, maintained and operated military radio communication devices. Collected topographical and geographical data to formulate location-based information in support of combat operations. Trained groups of up to 30 American soldiers on best practices when interpreting topographical and geographical information, as well as proper use of radio communication devices. Coordinated assignments with multiple groups of personnel often dealing with high ranking officials.