JOEMELYN BORRES DANIEL
Admin Assistant / Secretary / Document Controller
Al Rigga Road Deira Dubai, UAE
Contact Number: +971*********
PROFESSIONAL SUMMARY AND CAREER OBJECTIVE
A positive, proactive, driven with successful background and experienced in the field of recruitment, admin, construction and tourism industry. Enjoy being part of as well as managing, motivating, training and thrives in highly pressurized and challenging working environments. Possesses excellent interpersonal, communication and negotiation skills and the ability to develop and maintain mutually beneficial internal and external relationships. To be able to enhance my knowledge and skills and contribute these for the continuous progress of the company.
SKILLS / QUALIFICATIONS
Skilled in Microsoft Office (MS Word, MS Excel, MS Power Point & MS Outlook)
Adept in documentation processing such as visa filing, orientating workers and other clerical or administrative works
Proficient typing skills
Data organization and storage Knowledge
Communication skills and unique strategies to close deal of certain projects or job order
Experience in Computer Reservation System (CRS) such as Amadeus, Abacus & Sabre
In depth skilled in tailor made holiday packages
Skilled in reservation and ticketing
Attending and managing certain company related events
Excellent written and oral communication skills
Alrais Travel & Shipping Agencies LLC (Dubai, UAE) Holidays Consultant (23Jun19 – Present)
One of the largest independent travel agency in the UAE. Awarded as UAE’s leading Holidays Center Award 2015.
Caters all holiday packages needs of all clients either FIT or group booking.
Handles corporate account.
Managing tailor made holiday packages base on client preference.
Designated Holidays Consultant assigned in branch who handles walk in and corporate client. Guarantee Travel Group (Dubai, UAE)
Operations Officer (10Dec18 – 10Jun19)
A group of company based in Jordan with branch in Spain that caters all corporate, groups, MICE, business and leisure travel which mainly the clients are from pharmaceutical industry.
Handles all related corporate and operations tasks needed for certain pharmaceutical company.
Ensuring to provide client’s requests for airline booking, restaurant, exhibition, seminar, and company meeting or dinner reservation, team building etc.
Assisting and providing essential information if certain pharmaceutical equipment will be sent to other country for seminar or company event for their own marketing sales.
Handling accounts related tasks if necessary.
Al Majid Travel & Tourism LLC (Dubai, UAE)
Leisure Travel Consultant (08Nov17 – 08Nov, 2018)
Al Majid Travel & Tourism is a member of Juma Al Majid Group and a 40 year old company. It provides services that include leisure and corporate travel, airline representation, groups and visas.
Handling walk in and in-house leisure travel and ticketing inquiries
Creating customize tailor made packages that would meet client’s preference and expectations
Providing ideas related to Sales and Marketing
Alrais Travel & Shipping Agencies LLC (Dubai, UAE) Holidays Consultant / Personal Assistant to Business Development Manager
(11May14 – 28Oct17)
One of the largest independent travel agencies in the UAE. Awarded as UAE’s leading Holidays Center Award 2015.
Caters all holiday packages needs of all clients either FIT, group booking and corporate accounts.
Attending and managing events in exhibition area if required.
Organizing calendar meeting, taking minutes of the meeting, maintaining diaries, arranging appointments and travel requirements of the Head of the Department and or presentation training with the entire team.
Maintaining client database, creating program and packages for social media or travel events.
Communicating with different new suppliers for the ISO documentation. Maintaining and updating the suppliers lists to circulate with the entire team
Regency Travel and Tours (Doha, Qatar)
Travel Consultant (25Feb12 – 06Mar14)
A Middle East leading travel agency year 2007 – 2011 and World’s leading travel agency year 2007 – 2010. Provide all services such as tickets, hotels, transfers, tour packages and etc.
Designated Implant Travel Consultant which caters and managing bookings for Qatar MICE (QMDI) which delegates are coming from different countries like USA, South Africa, Asia for a particular meetings, conferences or exhibition.
Working on group of University students and Medical Professionals’ business and leisure bookings.
Handles all requests of walk in, corporate and Implant’s Travel Coordinators.
Arranging tours packages and other travel related requests.
Creates invoices for cash and LPO transactions.
Skyview Travel & Tours (Mandaluyong, Philippines)
Reservation & Ticketing Officer (16Feb09 – 10Feb12) An IATA accredited and PTAA travel agency member, stand alone for 12 years, which cater both international and domestic tickets. Employed as a reservation officer that handles different booking, inquiries and concerns of the client or sub agent.
Handles booking using Amadeus and Abacus Reservation System.
Maintain and secure that CRS queues are always empty and clean from unwanted segment such as cancelled itinerary, change time, confirmed itinerary etc.
Create purchase order through Amadeus Harmony version database.
Cater hotel or package tours and communicate to respective tour operator.
Ticketing Officer that performs duty for FIT and group booking issuance. Infinity International Manpower Services (Quezon City, Philippines) Documentation Officer/Processor (05Nov08 – 30Jan09) A recruitment firm deploys contract workers bound to Taiwan and other Asian countries. It has its own broker partnership in different factories in Taiwan. Hired as a Documentation Officer / Processor that handles applicants from the briefing period until the deployment period.
Assists employer's interview, conduct briefing to the selected applicants.
Proven ability in handling and checking genuine documents.
Prepare and file all documents needed in job order accreditation, visa filing, OEC filing, and conduct pre orientation seminar for the applicants who are ready to be deployed.
Create status report of all applicants and submit it to the respective broker. Equitable General Services Inc. (Quezon City, Philippines) Office Staff (15Aug07 – 10Oct08)
A Janitorial and Manpower Services that gives opportunities to those undergraduate applicants. Hired applicants are assigning in different SM malls branches. As an office staff, it is my duty and responsibilities to assists applicants and provides all their documents and uniform needed at the branch assigned.
Accept and validate applicant’s documents and requirements.
Conduct initial interview with the applicants’ for HR department endorsement.
Maintaining and updating more than 500 employee file records for payroll processing.
Separate files of the newly join employee with the regular employee for file keeping.
Gives referrals for medical test, sign ids and clearances. Top Notch Construction (Quezon City, Philippines)
Admin Coordinator / Document Controller (05Jul05 – 10Aug07) A House Builder and Building Contractor that is committed in providing first class quality Design and Constructions, base on client’s proposed budget. An organization designed to handle multiple projects at the same time which trim down overhead cost for each project.
In-charge of files and keeping track of all company’s important documents.
Maintain, organize and update records and files.
Creating reports for construction managers.
Sort and store electronic and hard copy documents for designers, surveyors, architects and other colleagues.
2001-2005 AMA Computer University
Bachelor of Science in Computer Science
1997-2001 Panitan National High School
Honor Student (Secondary Education)
Brit Agent Training Program Feel Slovenia Certificate New York City Travel Specialist 09 April 2017 03 April 2017 NYC Travel Training Academy 2017-2018 Switzerland Travel Expert Thailand Specialist Certified South African Specialist 10 April 2017 10 April 2017 01 April 2017
The France Specialist Training Course Spain Specialist Costa Rica Specialist 06 April 2017 12 April 2017 03 April 201
Treasure Island Las Vegas Specialist Crystal Cruises Specialist MSC Cruises Specialist 03 April 2017 03 April 2017 03 April 2017
Available upon Request.
I certify that the above information are true and correct to the best of my ability.