ADELAJA MONSURAT OLUFUNKE
*, ****** ****** ****, *****, Abuja, Nigeria .
E: ************@*****.*** *********@*****.***
Mobile: +234********** +234********** +234**********
CAREER OBJECTIVE
An enthusiastic and intellectual personality with over 20 years of work experience as teacher, counselor and social worker with various schools and international companies including Teenage Light International and South African College of business and Technology. I enjoy being part of a progress minded team that work towards the realization of set goals, as well as leading a successful and productive team that develops and innovates new concepts in satisfying client/customer's need.
CORE SKILLS
Microsoft Office Suit - Word, Excel and Power Point.
PageMaker, Corel Draw
Key Applications and Living Online Applications-
ATTRIBUTES
I am a Caregiver and Health Assistant.
I am a counselor and a writer of evangelical and moral books
I am a very creative, proactive, humble, and a goal-getter.
Result oriented and team player with strong ethics.
Excellent oral and written communication skills.
Excellent Computer skills.
Ability to recognize opportunities.
Experienced in implementing work process.
Able to work alone as well as part of a team.
ACADEMIC QUALIFICATION
Our Ladys’ High School Effurun, Delta State Nigeria. 1988-1993 Junior School Leaving Certificate 1990
West African Examination Council (Private) 1993-1994
Senior School Certificate 1994
West African Examination Council (Private) 1994-1995
Senior School Certificate 1995
Benue State University Makurdi, Nigeria. 1996-1997
Diploma in Mass Communication 1997
Ambrose Alli University Ekpoma, Nigeria. 1999-2003
Bachelors of Art (B. A. English) 2003
Emmnet Communications Ibadan, Nigeria. 2005-2006
Computer Studies Certificate. 2006
Society of Good Shepherd Foundation
Diploma in Caregiving 2020
WORK EXPERIENCE
Social Worker/Counsellor (Teenagers/Youths)
Teenage Light International Ibadan, Oyo State. 2018- till date
Provision of practical support to vulnerable and young homeless people
To safeguard the interests, rights, entitlements and welfare of children/teenagers/youths and vulnerable clients
Providing support and advise to detainees at the police station
Protect the interests of the vulnerable child or young person detained by the police
Administration of room movements – in, out & movers
Giving attention and accurate counselling to children/teenagers/youths and their parents when necessary.
Delivering high quality counseling and advice via face-to-face, written communication and conference call over the telephone, demonstrating a strong knowledge of the business.
Providing excellent customer service by ensuring accurate messages, assessing their urgency, and passing on the information to the relevant member of staff.
Being part of the team's sales, marketing activities and till and cash handling including cashing-up.
Sorting incoming and outgoing calls and managing the Visitor’s Log and record book.
Providing support and listening to clients
Providing a safe online space to talk and be heard
Teacher (English Language and Literature in English)
Nickdel Group of Schools Ibadan, Oyo State 2012-2018
Teaching junior and senior classes English and Literature in English
Giving assignment and assessment to test their capabilities.
Assistant teachers on duty to carry out the necessary duties assigned including conducting the school assembly.
Giving moral talk on selected days to boost the students’ ego.
Coaching the students dances and songs for entertainment during extracurricular activities or end of session or end of year parties.
Teaching students debate and necessary presentations for fun during extracurricular activities
Lecturer (English as Second Language, Life Orientation)
South African College of Business Technology, Pretoria. 2010-2012
Teaching the students English as second language
Teaching the students life orientation
Giving assignment and assessment to test their capabilities
Present moral speech to the students only when necessary.
Customer care/Admin Officer
Sici Oil (Petroleum) Ajah, Lekki Lagos 2008-2010
Customer relationship assistant, attracting prospective clients by introducing our products and services to them
All round communication to resolve product or service problems delivery by clarifying customer's complaint and determining the cause of the problem; selecting and explaining the best solution to solve the problem.
Providing clearance for customers who have bought goods and ready to leave.
Information Technology
Socketworks Limited
Lekki Phase 1, Lagos, Nigeria 2006-2008
Managing the relationship between the Administration of University of Ibadan and the students
Providing help and advice to the students using the school portal.
Communicating courteously with students by telephone, email, letter and face to face.
Investigating and solving students' problems, which may be complex or long-standing problems that have been passed on by mistakes or wrong use of the school portal.
Keeping accurate records of data or correspondence with students.
Informing existing and prospective students of every semester updated.
Learning about new updates and keeping up to date with changes.
Teacher (English Language/literature in English)
Fountain Group of Schools Ibadan, Oyo State. 2004-2006
Teaching junior and senior classes English and Literature in English
Giving assignment and assessment to test their capabilities.
Carrying out the assigned duties including conducting of the school assembly.
Giving moral talk on selected days to boost the students’ ego
Teacher (English Language/literature in English)
N.Y.S.C
Little Friends of Mary Girls’ Secondary School
Aba, Aba, Abia State. Nigeria 2003-2004
Teaching junior and senior classes English and Literature in English
Giving assignment and assessment to test their capabilities.
Assistant teachers on duty to carry out the necessary duties assigned by the school management and conducting of the school assembly.
Giving moral talk on selected days to boost the students’ ego.
PROFESSIONAL CERTIFICATION AND TRAINING
SAQA Certificate – South African Qualifications Authority (Certificate of Evaluation) 2011
SACE Certificate – South African Council for Educators (Foreign Registration) 2011
Certificate of participation – Tyrant Performance Enhancement. 2012
IC3 Training Comprising of Computing Fundamentals, Key Applications and Living Online Applications 2013
IELTS Test Report – General Training 2019
Effective Communication for Healthy Outcomes - The Young African Leaders Initiative. 2020
Responsible Leadership on Transparency and Good Governance – The Young African Leaders Initiative References available upon request. 2020
References available upon request.