Targeting managerial assignments in Quality Assurance with an organization of repute

A result-oriented professional with excellence in implementing quality mechanisms to deliver desired output

ǁ PROFILE SUMMARY ǁǁǁǁǁǁ

16 Years of experienced in managing the process improvements and quality related activities involving resource planning, project implementations and coordination with internal departments.

Expertise in managing end-to-end product development activities including Supplier PPAP, Supplier Quality Assurance and Audits (Quality Culture such as Green Belt, Quality Circles & Trainings).

Exceptional in heading supplier’s quality, conducting in-process and final inspections of components as well as finished product; implementing quality standards (IATF 16949 procedures) and addressing customer complaints, warranty issues in a high-quality conscious environment.

Resourceful in adapting & implementing stage-by-stage Quality Management System (IATF 16949) to ensure adherence to technical specifications and quality manual & standards.

Exposure of Core Tools (SPC, FMEA, Control Plan, APQP & MSA), Minitab Software and Defect Simulation Techniques and IMTE (Inspection, Measuring and Testing Equipment).

An efficient team leader with skills in troubleshooting, team building aptitude in planning & managing resources.

ǁ AREAS OF EXPERTISE ǁǁǁǁǁǁ

Supplier Quality Assurance New Product Development QA System Development

Process Control & Improvement Zero defect methodology QSR improvement (Quality system rating)

Warranty defect elimination Customer complaint reduction Quality Inspection

Manpower Management Data Reporting Internal Audit

DWM (Daily work management) QMS Implementation & Compliance

ǁ WORK EXPERIENCE ǁǁǁǁǁǁ

Mar’11 - till date: TVS Motor Company Limited, Hosur, Tamilnadu

Deputy Manager - Quality

Role:

Apr’16 – till date: Supplier Quality & NPD - BMW & Premium Projects

(Vehicle parts - Control cables, Suspension, Brake system and Frame others parts)

Apr’14 – Mar’16: Customer Quality (TGW Complaints & Warranty defect reduction) - 3 Wheeler

Mar’11 – Mar’14: Plant Supplier Quality - 3 Wheeler Plant

(Vehicle parts – Chassis, Cabin, Steering column, Control cables, Suspension, Brake system parts, etc...)

Aug’09 – Mar’11: Preethi Kitchen Appliances Limited, Chennai, Tamilnadu

Manager – Quality

Sep’08 – Aug’09: TVS Motor Company Limited, Hosur, Tamilnadu

Engineer – Quality (Reliability Engineering – Mechanical Systems)

Mar’06 – Aug’08: Rane Engine Valve Limited, Plant-IV, Hyderabad, Andhra Pradesh

Deputy Engineer (Quality Systems & Standards Room)

Nov’02 – Mar’06: Varroc Engineering Private Limited (Electrical Division, Pune, Maharashtra)

Junior Engineer – Quality (In-process & Incoming Quality)

Skills & Knowledge :

Reviewing, participating and approving PPAP documents like PFD, CP, PFMEA, WI, Appearance Inspection Standards & others.

Inspecting & maintaining quality standards for incoming materials and ensuring stringent adherence to quality standards, norms & practices.

Preparing and submitting daily / weekly / monthly performance reports and providing all technical & QC documentation and necessary advices to obtain relevant approvals for all engineering and operations of the project including providing QC inputs to the various project execution plan.

Devising and implementing company quality assurance program in compliance with company requirements.

Initiating CAPA (Corrective & Preventive Action) against both customer and internal complaints raised and thus maximizing customer satisfaction level by on time delivery as well as providing efficient services.

Resolving problems by using Green Belt techniques and thus improving the processes.

Meeting all countermeasures (CAPA) belonging to process for QA matrix score of >4. QA matrix score 1 to 5, where 3-5 is for process action.

Analyzing & stratifying quality data like customer complaint, warranty, line rejections, rework, scrap, lot rejections & so on.

Conducting SPTR evaluation to ensure defect/issue free product while new product introduction without any deviation (significant production trial run).

Maintaining effective AOI with suppliers (agreement of inspection) and strengthening quality inspection gates.

Examining LOPs and closing them very effectively (list of open points).

Planning scheduled quality inspection for all suppliers & parts w.r.t. dimension inspection, material inspection, reliability and durability performance test – mechanical and electrical parts, strip audit (for proprietary parts), TGW inspection (to verify and conform the past failure modes) – things gone wrong, layout inspection and retainment audit at supplier end.

Frequent visit to Genba (Customer end, Supplier End, Shop Floor, Work Office, & so on) to understand the current process and improve the exceptions.

Significant Accomplishments :

Pivotal in initiating and ensuring M2 action (temporary) within 24 hours to prevent further defect flow and M3 action (permanent) within 10 days to avoid re-occurrence for all the customer complaints.

Ensured effective usage of PQM and further system improvements (Quality Problem Management).

Enhanced product / part reliability by adapting 4 quadrant techniques.

3 Wheeler warranty reduction from 24% to 7% by completing 12 projects.

Successfully completed quality projects within time by taking 6 initiatives (Weld quality index, Firewall inspection, SPTR, Material handling, Supplier work shop & Zero defect methodology,)

Implemented several measures to identify deformities, malfunctions or other abnormalities such as (Schedule inspection, Retainment audit, Lot inspection, AOI, FMEA review, SPTRs) in parts / components / products.

Reduced the vehicle rework rejection rate by 16%.

Steered the implementation of quality initiatives such as (FMEA review, AQI workshop, SPTR, Firewall inspection) that instilled basic quality philosophies of doing things right the first time.

Achieved the Cpk of 164 critical parameters of 48 parts in NPD stage.

ǁ ACADEMIC DETAILS ǁǁǁǁǁǁ

B.Tech. (Mechanical) from Kalinga University in 2017 with First Division

D.M.E. from The Seshasayee Institute of Technology, Tiruchirappalli, Tamil Nadu in in 2002 with First Division

ǁ TRAININGS ǁǁǁǁǁǁ

Six Sigma Green Belt - DMAIC

QC Story - Problem Solving Methodology

PDCA & SDCA

Core Tools of IATF – APQP, FMEA, PPAP, SPC & MSA

DOE (Design of Experiment) by Professor S.S. Iyer – ISI, Chennai

SPC (Statistical Process Control) by Professor S.S. Iyer – ISI, Chennai

Internal Quality Auditor for ISO/TS 16949:2002

7 Habits for Highly Effective People

Personnel Behavior Development

Leadership Skill Development

ǁ PERSONAL DETAILS ǁǁǁǁǁǁ

Date of Birth: 25th May 1982

Languages Known: Tamil, Marathi, Hindi, Telugu, and English

Address: Door No. 6/17, Green Garden, Thirumalai Nagar, Avalapalli Road, Hosur, Krishnagiri District,

Tamil Nadu, India – 635109

Permanent Address: 18, Sannathi Street, Panapakkam, Vellore District, Tamil Nadu, India – 631052

Current CTC per year 11.2 lakhs.

V.NAMACHIVAYAM

Mobile: 099******** E-Mail: adgf3h@r.postjobfree.com

Contact this candidate