Operations Manager
Resume:
Kahiem Cody .
Halethorpe, MD ****7
410-***-****(H)
301-***-****(C)
adgeyj@r.postjobfree.com
OBJECTIVE: A Spirited and inspired leader with strong financial and business acumen looking to secure a full-time position with a company where my skills and superior management style can be used to build teams and enhance workflow.
EXPERIENCE:
2019 – Present Hargrove (PSAV), Lanham, Maryland
Senior Equipment Manager
Manage and assign show personnel, and equipment for upcoming tradeshows and events throughout the United States.
Proactively develop detailed zoning plans with sales and account management teams to help maximize equipment and labor flow and boost productivity.
Ensure damage and loss reports are documented in adherence with company practices.
Coordinate activities with vendors and facilities.
Coordinate activities with the house and logistics carriers.
Review and approve all labor calls and staffing plans on assigned shows to ensure they are fact based and in alignment with the Implementation Plan, the show budget, and service requirements.
Obtain and disseminate labor-tracking reports to operational team. Make on-site plan adjustments to ensure show margins are achieved.
Manage the labor and productivity tracking and reporting process. Assist in show labor analysis.
Manage all operations involving Union personnel within the guidelines and spirit of the current contract.
Kahiem Cody
2010 – 2019 Global Experience Specialists (GES), Halethorpe, Maryland
Operations Manager
Manage assigned show, or assigned area on show to ensure direct costs are at or below plan.
Proactively develop fully Integrated Implementation plans for assigned show portfolio to ensure planned labor and show margins are met or exceeded.
Ensure proper billing practices and proper documentation of materials, labor, and rental equipment is preformed to ensure accurate invoicing, for the purpose of capturing all revenue.
Achieve assigned percentages and recommendations on client surveys and quality service tracking goals on assigned shows.
Provide leadership of the assigned operational show team in the JUMP process for the purpose of developing Productivity Improvement Plans, Service Plans, and the clear documentation of process improvement opportunities to be reviewed in Post Show Meetings.
Ensure complete and accurate documentation of grievances and disciplinary actions.
Ensure compliance with OHSA, DOT and Safety Requirements.
2007 – 2010 Stevenson Group Inc, Linthicum Heights, Maryland
Warehouse Manager/Production Supervisor
Supervised warehouse staff in the preparation of all trade show booth.
Coordinated and oversaw show site labor in the installation and dismantlement of all client booth properties.
Ensured proper billing practices and proper documentation of materials, labor, and rental equipment is preformed to ensure accurate invoicing, for the purpose of capturing all revenue.
Coordinated activities with vendors and facilities.
Coordinated activities with the house and logistics carriers.
Ensured complete and accurate documentation of grievances and disciplinary actions.
Ensured damage and loss reports are documented in adherence with company practices.
Kahiem Cody
2003 – 2006 Freeman Decorating, New York, NY
Operations Manager
Coordinated and oversaw all aspects of pre-show planning such as ordering materials, producing load lists, setting budget requirements, interacting with Account Executives and facility representatives.
Reviewed all work orders, floor plans, and set-up drawings for accuracy.
Acted as liaison between show management and Freeman.
Monitored and maintained an acceptable and consistent job cost.
2000 – 2003 Rent A Center, Baltimore, Maryland
Store Manager
Maintained and grew the business through aggressive sales and smart collection practices.
Established and met monthly store projections.
Strong P&L knowledge.
1995 – 2000 Jacob K. Javits Convention Center, New York
Carpenter
Set up exhibits and Install Flooring for events and trade shows in the facility.
Lead Union crews for several contractors managing events in the facility.
EDUCATION: Howard University, Washington, DC
Bachelor of Arts, Music Business/ Minoring in Radio, Television and Film
SKILLS &
ACCOMPLISHMENTS: A+ Certified
Microsoft Office Suite
REFERENCES: Available upon request
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