Social Media Front Office
Resume:
ZENAH ALHOMSI
San Diego
************@******.***
I am a marketing student trying to get to get all the experience i can to become a successful businesswoman. WORK EXPERIENCE
Stylist Sales Associate
06/2019 to 06/2020
fitness hub
boston ma
Rang up customers by processing payments and promoted products to increase sales. Took photos of customer results, products and other salon activities to post on social media to promote business.
Responded to customer inquiries by phone, email and in person. Maintained store to exacting visual standards by building attractive displays and merchandising products. Embodied strong sense of fashion, enthusiastic attitude and brand aesthetics to generate interest in offerings. Delivered best-in-class stylist services to customers to build brand and drive business. Processed accurate transactions, charge sends and returns at POS stations. Cross-sold products and accessories using consultative approaches. Boosted sales by educating clients on merchandise, events and upcoming promotions. Collected payment from customers and scheduled next appointments. Maintained updated knowledge of industry products and chemical composition structure and properties. Backed up reception desk by answering phones, scheduling appointments and processing payments. Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs. Personal Assistant/Front Desk Receptionist
06/2016 to 04/2018
Quality Dental
charlestown ma
Handled all incoming information requests for several busy executives. Took notes and dictation at meetings.
Oversaw personal and professional calendars and coordinated appointments for future events. Filed paperwork and organized computer-based information. Organized client’ homes prior to arrival home and performed house sitting duties. Answered high volume of phone calls and email inquiries. Worked with clients to effectively plan and coordinate logistics for special projects and events. Coordinated and planned vacations for family.
Traveled with manager to take notes and dictation at meetings. Checked and opened mail, including bills and invoices. Organized work projects around client’s house.
Organized personal and professional calendars, including reminders for upcoming meetings and events. Imagery Analyst
10/2018 to 06/2019
Garda World
Dallas texas
Balance,keyed in, and scan more than 30000 checks daily for (Bank of america, Pnc, Bmo, Umb,Green Bank, and Union) Delegated and managed coordination for surveillance missions. Maintained, updated and supervised imagery collection database updates. Trained imagery team personnel in geospatial data collection and analysis. Created and implemented imagery collection strategy, including reproduction and dissemination duties. Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system. Dental Front Office Receptionist
07/2019 to 08/2020
Advanced Cosmetic & Implant Dentistry
Boston Ma
Handled telephone and in-person requests for assistance from new and established dental practice patients. Prepared new patient files and updated existing records with new personal, insurance and medical information. Checked patients in and out, verified insurance and collected co-pays to keep business administrative and financial records current.
Managed front office activities, including customer service, patient appointment management, billing and collections, and office administration.
Called patients to schedule appointments, consistently double-checking information and availability. Created and maintained accurate and confidential patient files. Took temperatures
Luxury Sales Associate
01/2019 to 01/2020
BCBG Maxazria
Boston,Ma
Completed efficient store resets to prepare store for special promotions and seasonal updates. Monitored social media and online sources for industry trends. Managed quality assurance program including on site evaluations, internal audits and customer surveys. Assisted customers in purchasing decisions by asking open-ended, probing questions, determining each customer’s financial capabilities and needs.
Operated POS systems to tabulate bills and issue refunds, receipts, credits and change to customers. Restocked shelves with current merchandise in attractive displays to promote sales. Mentored new employees on customer service, money handling and organizing strategies to maximize performance, productivity and team success.
Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue. Reset store displays for special events and seasonal merchandise changes. Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
Protected store financial interests by monitoring customer behaviors and accurately managing cash drawers. Receptionist
12/2019 to 08/2020
German Center
Boston,Ma
Answered and directed incoming calls using multi-line telephone system. Greeted visitors, assessed needs and directed to appropriate personnel. Oversaw office inventory by restocking supplies and submitting purchase orders. Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
Temp visitors and staff
Make sure the building is covid safe
SKILLS
i speak arabic and basic russian
EDUCATION
Suffolk University (Online)
Bachelor’s
marketing
Boston
09/2019 to Present
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