Human Resources Professional

Lynnette Moore, PHR, SHRM-CP

Portland, OR 971-***-**** adgewj@r.postjobfree.com www.linkedin.com/in/lynnettemoore/

PROFESSIONAL PROFILE

Strategic human resources professional with 20 years’ experience in developing and implementing highly successful programs, processes, and events to drive employee development, benefits analysis, and continuous improvements. Identify, analyze, and execute best practices; work collaboratively to promote equity, inclusion, and diversity as a core central value. Effective in rapid change environments. HR content expert, advisor, and member of leadership team.

Core competencies include:

Talent Management

HRIS Implementation

Training & Development

Culture Training & Onboarding

Employee Engagement

Retiree Benefits Administration

HR/Benefits Communication

Succession Planning

HR Policies & Procedures

HR Program/Project Management

Benefits and Compensation Analysis

Change Management

Employee Relations

Mergers and Acquisitions

Payroll Administration

Technical Skills: ADP Resource and Workforce Now HRIS systems, Microsoft Office Suite, Visio, Google G Suite, PC and Apple

operating systems, Confluence, Slack, LinkedIn Recruiting, Social Media Management (Facebook, Instagram, Twitter)

CAREER SUMMARY

AFS GLOBAL TECHNOLOGY SOLUTIONS LLC (formerly Software Solutions Unlimited, Inc.) 2003 to Present

A multi-modal logistics solutions provider with offices across the country.

Successfully transitioned Software Solutions Unlimited employees through the acquisition process with attention to

maintaining good company culture, necessary employee benefits, and effective change management. Transformed HR into a true strategic partnership by developing HR Initiatives that support company objectives. Partner with other directors, senior executives, and key stakeholders on the leadership team to develop business strategic plans, foster employee engagement, and mobilize talent. Manage $150K budget.

Director of Human Resources (2017 to 2020)

When Software Solutions was acquired, responsible for integrating employees into new company culture through training, maintaining harmonious employee engagement, and alignment of new company objectives in performance management.

Performed due diligence on all HR processes, headed employee communication strategy effort, and developed strategies to integrate employees into AFS company culture and objectives during company acquisition.

Redesigned the company compensation structure and total rewards program in compliance with Pay Equity Law through standardizing job descriptions, analyzing salary survey data, and developing job classes and pay grades. Implemented pay for performance guidelines and trained managers on performance assessments in conjunction with development plans.

Orchestrated a company-wide performance management process focusing on employee and manager collaboration to assess performance and then created tangible development plans in support of key business indicators. Resulted in 100% of employees identifying individual goals to support overall company goals.

Partnered with hiring managers in talent management to identify specific skill sets needed for all positions within the company. Leveraged networks, staffing firms, and quality advertising to find high quality candidates. Conducted interviews and advised hiring managers on hiring qualified candidates. Better hiring through culture-based questioning resulted in high employee retention and reducing 2019 turnover to 21%, which is below industry rate of 35%.

Deployed new HR policies in legal compliance with recent employment law changes, facilitated updates to the online employee manual and executed communication strategy regarding the policies.

Directly coached managers on team building, employee relations, decision making and problem-solving tactics within their teams. Mentored new supervisors and team leaders by providing insight and understanding of their own experiences and how to inspire them to use that information to establish respect and improve employee engagement

Partnered with finance to manage headcount and provide monthly HR metrics for budget purposes. Consulted with outside counsel as needed to ensure compliance with offer letters, employment agreements, separation agreements, and critical employee relations issues.

Designed and implemented respectful workplace training for all employees including harassment, diversity and inclusion, implicit bias, confidentiality, workplace security, and communication.

Integrated a corporate social responsibility platform with work life activities and the company culture centered around quarterly charity donation events for all employees to participate. Manage and post employee related activities on company social media sites.

Spear-headed cross functional team for company-wide innovation ideas focusing on organizational effectiveness, communication, lean process improvements, and employee development.

Managed entire payroll and benefits processes from day-to-day transactions to identifying and implementing a solution for more efficient employee onboarding and payroll processing.

Manager of Human Resources and Payroll (2016 to 2017)

Partnered with executive management on HR related strategies and initiatives to enhance employee engagement, talent sourcing, benefits design and administration, and compliance with current labor laws.

Successfully developed a business plan to enhance the 401(k) benefits program to offer a better benefit to employees and partnered with outside vendors to provide a seamless transition to the new plan for employees.

Researched and identified a way to reduce health insurance costs for the company and employees. Resulted in designing a health insurance reimbursement program that allowed employees to purchase individual policies specific to their needs. Overall cost savings of $25,000 per year to the company and thousands of dollars savings annually for employees.

Human Resources and Payroll Analyst (2003 to 2016)

Maintained and enhanced the organization’s human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices.

Developed a process for conducting formal investigations through diligent interviews with affected parties, reviewing documentation, analyzing the issues, reviewing alternative solutions, and making recommendations for resolution.

Partnered with the Manager of Operations to provide leadership to the Ops team and directly supervise the team of 22 employees during the Manager of Operations extended leave of absence.

Managed and coordinated daily functional areas for benefits administration, employee relations, training, performance management, onboarding, policy implementation, recruitment/employment, employment law compliance, and payroll.

Coordinated and collaborated with team of executives, managers, and outside vendors to successfully manage a move project of our office of 50+ employees.

PRO EM, INC. 1999 to 2003

A Professional Employer Organization for construction companies, serving over 70 clients and 500 employees.

Human Resources Administrator (1999 to 2003)

Managed benefits administration, workers’ compensation, employee relations, recruitment, labor law compliance, diversity, safety compliance and risk management programs.

Regionally supported clients and employees in California, Nevada, and Oregon.

Supervised 3 employees in payroll, bookkeeping, and office support, plus temporary employees hired for specific project work.

Worked with a project team to develop a tool reimbursement program and created training programs for all employees.

EDUCATION / CERTIFICATIONS / MEMBERSHIPS

Master - Human Resource Management, Colorado State University Global (grad date June 2021)

Bachelor of Arts in Organizational Communication, Marylhurst University

Certificate in Human Resources Management, Marylhurst University

Certificate in Strategic Organizational Management, Portland State University

Society of Human Resources Management Certified Professional (SHRM-CP)

Professional in Human Resources (PHR), HRCI

Member, Society for Human Resource Management

Member, Portland Human Resources Management Association

Contact this candidate