D

Aleah Demers Bennett

587-***-****

adgew4@r.postjobfree.com

***** ****

Chinook winds Dr.

Airdrie,Alberta

T4B oL5

Skills And Certificates

-15+years in retail experience

-5+years Supervisory/Mod skills 4 -14 people

-Excellent people skills

-Excellent customer service skills

-Gold certificate for merchandising training (MWWH)

-Gold certificate for customer service training (MWWH)

-Steel and composite toe boot/shoe training

- Standard shoe training

-Electric lift/pallet jack training

-Problem solving and troubleshooting skills

-Excellent computer skills (Windows 98-10, Google docs and spreadsheets)

-Able to work in a fast-paced environment

-Organizational and planning skills

-Work well under pressure and ability to multitask

-Able to complete the tasks on time, with little to no supervision

-Covid-19 Action plan for the workplace safety certificate

-Pal and Rpal licence

Experience

Temp Manager/Assistant manager

Grande Prairie,Alberta

Warehouse one-The Jean Store Oct 2019 to May 2020

-Resolving customer issues

-Assisting customers

-Conference calls, Checking all products for quality issues

-Mintaing floats and deposits

-Assisting manager when needed

-Completing tasks assigned by the district manager

-Making schedules based on hours and sales

-Shipping and Receiving

-Maintaining merchandising and visual planning

-Hiring, training, developing employees

Customer Service/Cashier

Grande Prairie, Alberta

Bullets And Broadheads Mar 2019 to Aug 2019

-Receiving/Inputting barcodes & skus /Merchandising stock

-Teaching/Ensuring safety of axe throwing

-Selling/Handling restricted and non restricted weapons

-Selling hunting/Fishing tags and licences

-Setting up/Processing profiles and membership cards

-Running tills/Counting floats

-Administrative duties such as booking classes,answering phones,filing,powder ledgers

-Giving tours, and information about activities and facility amenities

Supervisor Team Lead

Grande Prairie, Alberta

Mastermind Toys/ Jun 2014 to Jan 2019

-Opening and Closing duties

-Counting till floats / fixing till issues

-Assigning tasks/managing staff and productivity

-Customer service/sales with extensive product knowledge

-Conference and safety district calls

-Shipping/receiving

-Produced monthly sales and performance reports, supporting operational planning

-Implemented training processes for newly hired employees

-Enhanced sales by implementing merchandising and promotional improvements

-Trained team of 2-6 to deliver outstanding customer service, boosting shopper satisfaction

-Provided leadership and direction for employees, supervising activities

-Coached and mentored employees by delivering training, guidance

Merchandiser/Cashier

Grande Prairie,Ab

Target Nov 2014 to Apr 2015

-Running till

-Customer service/sales/returns

-Price changes/shelf labels

-Sold Electronics with the ability to provide extensive product knowledge

-Followed prepared sketches and phonograms to arrange consistent shelves

-Placed prices and descriptive signage to enhance displays and promote items

-Printed various labels and tags for all merchandise

Head Cashier/Stock/Customer Service

Grande Prairie, Alberta

XS CARGO/ Sep 2010 to Oct 2014

-Merchandising

-Shipping/receiving

-Heavy lifting/excellent product knowledge

-Stocking shelves

-Running till/counting flo - Maintaining of store/repairs

-Troubleshoot and resolved issues with cash registers, scanners and printers

-Assisting customers, locate items, sign up for rewards and programs/returns

-Authorized discounts and special actions to resolve customer disputes

-Directed merchandising, signage updates for weekly and seasonal promotional changes

-Taught employees use of registers, merchandising of stock

Education

High School Diploma

Grande Prairie Composite High School

Grande Prairie,Ab

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