ANGELIA PERMENTER
Lena, MS *****
Cell: 601-***-****
**************@*****.***
Committed and motivated Administrative professional with exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative. Highly proficient in in office systems PC programs Data entry
Records management systems
Supervising clerical and sales personnel
Office equipment maintenance
AP/AR
Customer relations
Staff training and development
Sales plan implementation
05/2008 to 08/2010
STATE OF MISSISSIPPI SCOTT COUNTY DHS
Forest, MS
Eligibility Worker
Responsible for imputing applicant information into agency's computer system. Entered client data in centralized database and maintained up-to-date case records for all clients. Conducted interviews with applicants, explaining benefits process and which programs were available. Assisted in converting paper files into electronic files, scanning all information received on each client. 09/2006 to 12/2007
CARTHAGE SUPERCENTER
Carthage, MS
Office Coordinator
Balanced and updated computer accounting records and physical petty cash, including receipt documentation and expense tracking.
Input accurate account data to efficiently update company database and maintain detailed records. Supported clerical needs of more than 12 Sales Representatives and Office personnel combined, including taking messages, scanning documents and routing business correspondence. Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
09/2005 to 06/2006
CELLULAR FREEDOM DBA ALLTEL
Carthage, MS
Area Sales Manager
Monitored sales team performance and provided effective training to help reach target sales goals Conducted interviews and was responsible for hiring and firing salespeople Developed creative sales and marketing strategies to assist sales team with reaching sales goals Provided excellent customer service skills to ensure solid sales & minimum charge backs Responsible for daily sales transactions and sales reports along with daily deposits. 01/2002 to 03/2004
YELLOWBOOK USA
Jackson, MS
Office Coordinator
Supported clerical needs of more than 25 Sales Representatives including taking messages, scanning documents and assisting in new hire training
Answer phone, take messages and record voicemails for office mailbox. Produced professional and error-free letters, presentations and spreadsheets. Assisted sales reps in the design and layout of ads for publishing ASSOCIATE OF APPLIED SCIENCE: BUSINESS COMMUNICATIONS 05/1999 Hinds Community College, Pearl, MS
Major in Business Technology/ Office Systems
SUMMARY
SKILLS
EXPERIENCE
EDUCATION AND TRAINING
3.7 on a 4.0 scale
Phi Betta Kappa Member
HIGH SCHOOL DIPLOMA 05/1997
Leake Academy, Madden, MS