PROFILE
I am a young, hardworking and result- driven professional with a passion for excellence. I have a clear, logical mind with a practical approach to problem solving and a drive to see things through to completion. People describe me as patient and tolerant.
During my first degree, I very successfully combined my studies with work showing myself to be self-motivated, organized, capable of multi-tasking and working under pressure. I have excellent inter-personal communication and social skills built through extensive training with Sterling Bank. I am a team player and enjoy working in teams. I am reliable, hardworking and eager to learn.
KEY COMPETENCIES
Multitasking Ability
Organized and detail-oriented
Highly Numerate
Resourceful and goal oriented
Quick to learn
Excellent Interpersonal Communication
QUALIFICATIONS:
National Youth Service Corps NYSC Discharge Certificate 2015
University of Lagos, Akoka Yaba BA. Ed. Educational Admin. (2nd Class Upper) 2014
IMS Computer Training, School Certificate in Desktop Publishing 2004
Hopebay College, Alaba Oro, Lagos National Examination Council – NECO 2003
Hope Children School, Lagos First School Leaving Certificate 1997
WORK EXPERIENCE
Customer Service and Sales Associate - MayBrands Limited, Lagos (February 2018 – Date)
Liaise with clients in all areas of sales - product information, special discounts, new products, company services etc.
Provide effective, efficient and prompt service delivery to customers
Offer advice to customers on products, in line with customers’ needs.
Deal with customers complaints, ensuring complete resolution on every complaint.
Monitor stock and reorder levels and replenish products in line agreed quantities
Process payments and customer receipts.
Financial Inclusion Administrative & Marketing Personnel – Sterling Bank, Lagos (2016 – 2017)
Management and training of Agents on the usage of Agent Banking FI POS Terminals
Enrolment of Customers/Account Opening, Deposits, Withdrawals, Airtime top-up, Bill Payment, Fund Transfer, Balance Enquiry, Generation & Issuance of Mini statements
Weekly Activity reporting - transactions, balances, challenges, etc.
Administrative Assistant - Karu Local Government Secretariat -NYSC (2015 – 2016)
HOBBIES & INTERESTS
Social Media Networking, Sales & Marketing, Travelling
Date of Birth: 21 September 1987
Sex: Female
State of Origin: Delta
Local Govt: Ndokwa-West
Marital Status: Single