PROFILE

I am a young, hardworking and result- driven professional with a passion for excellence. I have a clear, logical mind with a practical approach to problem solving and a drive to see things through to completion. People describe me as patient and tolerant.

During my first degree, I very successfully combined my studies with work showing myself to be self-motivated, organized, capable of multi-tasking and working under pressure. I have excellent inter-personal communication and social skills built through extensive training with Sterling Bank. I am a team player and enjoy working in teams. I am reliable, hardworking and eager to learn.

KEY COMPETENCIES

Multitasking Ability

Organized and detail-oriented

Highly Numerate

Resourceful and goal oriented

Quick to learn

Excellent Interpersonal Communication

QUALIFICATIONS:

National Youth Service Corps NYSC Discharge Certificate 2015

University of Lagos, Akoka Yaba BA. Ed. Educational Admin. (2nd Class Upper) 2014

IMS Computer Training, School Certificate in Desktop Publishing 2004

Hopebay College, Alaba Oro, Lagos National Examination Council – NECO 2003

Hope Children School, Lagos First School Leaving Certificate 1997

WORK EXPERIENCE

Customer Service and Sales Associate - MayBrands Limited, Lagos (February 2018 – Date)

Liaise with clients in all areas of sales - product information, special discounts, new products, company services etc.

Provide effective, efficient and prompt service delivery to customers

Offer advice to customers on products, in line with customers’ needs.

Deal with customers complaints, ensuring complete resolution on every complaint.

Monitor stock and reorder levels and replenish products in line agreed quantities

Process payments and customer receipts.

Financial Inclusion Administrative & Marketing Personnel – Sterling Bank, Lagos (2016 – 2017)

Management and training of Agents on the usage of Agent Banking FI POS Terminals

Enrolment of Customers/Account Opening, Deposits, Withdrawals, Airtime top-up, Bill Payment, Fund Transfer, Balance Enquiry, Generation & Issuance of Mini statements

Weekly Activity reporting - transactions, balances, challenges, etc.

Administrative Assistant - Karu Local Government Secretariat -NYSC (2015 – 2016)

HOBBIES & INTERESTS

Social Media Networking, Sales & Marketing, Travelling

Date of Birth: 21 September 1987

Sex: Female

State of Origin: Delta

Local Govt: Ndokwa-West

Marital Status: Single

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