Christopher Jones

**** ******* **

Murfreesboro, TN

615-***-****

adgesg@r.postjobfree.com

Branding Statement

Talented analyst with valued leadership skills and positive dealings with clients and staff at all levels. Trained employees with varying backgrounds and skill sets to integrate into daily company operations as a supervisor and mentor. Experienced working in office, warehouse, and transportation settings with industry standard software.

Employment History

Time Logistics Inc 09/2018 - Present

TMS Application Manager

07-2020 – Present

Manage relationship between 3rd party vendors and parent company

Develop, configure, and enhance application of integrated solutions and projects

Investigate and integrate new technologies

Continual process improvement practicing current methodologies

Sr Implementation Analyst

09/2018 – 07/2020

Implementation of TMS (planning and execution)

Deliver projects/account conversions using a waterfall Implementation Methodology

Training of operational staff in the function of operational workflows

Collaboration with operation personal in development of workflows

System maintenance/configuration

Provide Go Live support

EDI Transaction sets to include but limited to 204,214,210,990,997

Dynamic ruleset/workflow improvements based on interaction with operations team

Certified for Dynamic Ruleset creation/editing/auditing

MercuryGate Intl.

SR. TMS Implementation Consultant

03/2014 – 09/2018

Implementation of TMS (planning and execution)

Regularly communicate with clients and resolve issues to ensure the TMS provides exceptional value to the client

Deliver projects using a consistent Implementation Methodology and use it on all engagements

Understanding of the TMS application and ability to implement based on customer needs

Ability to convert customer requirements into development documentation

Ability to convert customer requirements into test plan requirements

Ability to test development design against customer requirements

Provide Go Live and Maintenance support

First line of escalation for customer support

Maintain strong time management skills

TMS Integration Analyst

08/2015 – 03/2016

Prepare and mange integration of TMS with customer systems

Support for integration issues and end users

Functional testing of integration between TMS and customer systems

Coordinate user acceptance testing between TMS and customer systems

Configuration of TMS for customer necessary transaction to include but not limited to 204, 210, 990, 997, 214 transaction sets

Ozburn-Hessey Logistics (OHL), Brentwood, TN 11/2010 –03/2014

Implementation Analyst/Mercury Gate Implementations

03/2013 – 03/2014

Subject matter expert on LTL, Truckload, and Intermodal rates structure and contracts within MercuryGate TMS

Implement transportation solutions for new and current customers on MercuryGate TMS

Design processes for new functionality within transportation operations

Customized various customer accounts for workability within the MercuryGate TMS

Coordinate with customers to test integration between MercuryGate and OHL's internal WMS systems and various other customer ERP and WMS systems

Work closely with other departments on project teams to ensure that MercuryGate TMS implementations are successful and transition smoothly to Operations

Designed and Developed EDI transmission sets to transfer between client’s WMS and MercuryGate TMS

Rate Carrier Supervisor

12/2011 – 03/2013

Managed active rates for 50+ clients in addition to differing rate structures for each client within MercuryGate TMS

Maintained rate database of 250,000+ rates encompassing all clients and transportation providers

Supervised team of rate coordinators including training, mentoring, and administrative duties

Developed rate-loading process and established best practices for rating methods in MercuryGate TMS

Aided project management in meeting deadlines for client conversations plus new client implementations

Audit and Payment Coordinator

11/2010 – 12/2011

Freight, Audit, and Payment Coordinator - Preformed billing audits for mid-market and tier 1 accounts averaging 600 invoices per day

Reduced open receivables for same accounts from $10 million+ to less than $2 million

Interaction between transportation providers and account operations for billing and audit purposes

Work daily aging reports to clear open invoices

Assisted implementation team in writing, creating, and maintaining FAP processes for MercuryGate TMS

Mid-States Express, Inc. Aurora, IL 08/2007 - 04/2009

Pricing Coordinator

Pricing Coordinator – Assisted pricing director in publishing written contract and tariffs. Entered defined pricing into AS/400 TMS. Verified rates through company defined testing processes. Analyze basic transportation data based on customer specific needs.

Billing Auditor – Ensured invoices were billed correctly against original BOL. Daily audits of target accounts. Issued corrections as needed.

Customer Service – Tracked daily shipment for various market customers. Issued quotes for various number of volume and spot shipments. Faxed and printed invoices, BOL and PODs as needed.

Collection Specialist – Collection of past due invoices for larger accounts. Work with accounts payable to clear open receivables.

Computer Skills

Transportation Management System (TMS) knowledge base to include: AS/400 OTM 5.0/6.0 MercuryGate TMS

Strong knowledge of Microsoft Applications to include Access, Excel, and Project as well as Power BI, SharePoint, and Vizio

Working understanding of SQL, HTML, and XML languages

Altova XML Spy

Microsoft Server 2008

Quickbase

PC Miler

Great Plains accounting software

Jira software

Education

University of Phoenix Graduate - February 2014 Database Administration

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