Harshil Joshi

Curriculum Vitae

** ***** ****

Fordsburg

Johannesburg

2092

Email:adgert@r.postjobfree.com

Mobile: +27 (0-84-336-****

Personal Details

Nationality India

Sex Male

Passport No

Language Proficiency English

Profile

My goal is to establish myself in a dynamic environment where my training can be fully utilised. I am a keen and dedicated person who wishes to excel in my field of study in order to increase productivity within the organization.

I am highly motivated, well organised and willing to learn. I respect individual and cultural differences. I remain positive in the face of challenges and recover quickly from setbacks. I use criticism as a development opportunity and am open to new approaches and ideas.

I would describe myself as a goal oriented individual with a high level of confidence and excellent verbal, listening as well as written communication skills.

Educational Qualifications

Name of Institution Gujarat Higher Education Board, India

Qualification Grad 12

Employment experience

Employer Shell Marlboro East Bond

Period of Employment January 2016 – January 2017

Nature of Business Petrol Station and Take Away

Position Held Supervisor/Cashier

Duties

Orders stock and interacts with vendors delivering goods. Other duties include creating the employees' schedule, training new employees, supervising daily activities and handling disputes between employees and customers. The manager often creates reports, showing the daily and monthly sales to his boss. The manager also reports the employees' time sheets to the human resources department so that everyone is paid on time also recruits new employees and handles the interview process when necessary.

• Working 6 Days a week from 7.00am – 7.00pm

Employment experience

Employer The Raj Indian Restaurant

Period of Employment February 2017 – Till Now

Nature of Business Restaurant and Take Away

Position Held Branch Manager/Supervisor/Cashier

Coordinate daily Front of the House and Back of the House restaurant operations

Deliver superior service and maximize customer satisfaction

Respond efficiently and accurately to customer complaints

Regularly review product quality and research new vendors

Organize and supervise shifts

Appraise staff performance and provide feedback to improve productivity

Estimate future needs for goods, kitchen utensils and cleaning products

Ensure compliance with sanitation and safety regulations

Manage restaurant’s good image and suggest ways to improve it

Control operational costs and identify measures to cut waste

Create detailed reports on weekly, monthly and annual revenues and expenses

Promote the brand in the local community through word-of-mouth and restaurant events

Recommend ways to reach a broader audience (e.g. discounts and social media ads)

Train new and current employees on proper customer service practices

Implement policies and protocols that will maintain future restaurant operations

• Working 6 Days a week from 7.00am – 7.00pm

References

Shell Marlboro

Genaral Manager

Contact Person : Chirag Patel

Contact No : 002*-**-***-****

The Raj

Genaral Manager

Contact Person : Mahul Patel

Contact No : 002*-**-***-****

Contact this candidate