Social Media Manager
Resume:
Harshil Joshi
Curriculum Vitae
Fordsburg
Johannesburg
2092
Email:*************@*****.***
Mobile: +27 (0-84-336-****
Personal Details
Nationality India
Sex Male
Passport No
Language Proficiency English
Profile
My goal is to establish myself in a dynamic environment where my training can be fully utilised. I am a keen and dedicated person who wishes to excel in my field of study in order to increase productivity within the organization.
I am highly motivated, well organised and willing to learn. I respect individual and cultural differences. I remain positive in the face of challenges and recover quickly from setbacks. I use criticism as a development opportunity and am open to new approaches and ideas.
I would describe myself as a goal oriented individual with a high level of confidence and excellent verbal, listening as well as written communication skills.
Educational Qualifications
Name of Institution Gujarat Higher Education Board, India
Qualification Grad 12
Employment experience
Employer Shell Marlboro East Bond
Period of Employment January 2016 – January 2017
Nature of Business Petrol Station and Take Away
Position Held Supervisor/Cashier
Duties
Orders stock and interacts with vendors delivering goods. Other duties include creating the employees' schedule, training new employees, supervising daily activities and handling disputes between employees and customers. The manager often creates reports, showing the daily and monthly sales to his boss. The manager also reports the employees' time sheets to the human resources department so that everyone is paid on time also recruits new employees and handles the interview process when necessary.
• Working 6 Days a week from 7.00am – 7.00pm
Employment experience
Employer The Raj Indian Restaurant
Period of Employment February 2017 – Till Now
Nature of Business Restaurant and Take Away
Position Held Branch Manager/Supervisor/Cashier
Coordinate daily Front of the House and Back of the House restaurant operations
Deliver superior service and maximize customer satisfaction
Respond efficiently and accurately to customer complaints
Regularly review product quality and research new vendors
Organize and supervise shifts
Appraise staff performance and provide feedback to improve productivity
Estimate future needs for goods, kitchen utensils and cleaning products
Ensure compliance with sanitation and safety regulations
Manage restaurant’s good image and suggest ways to improve it
Control operational costs and identify measures to cut waste
Create detailed reports on weekly, monthly and annual revenues and expenses
Promote the brand in the local community through word-of-mouth and restaurant events
Recommend ways to reach a broader audience (e.g. discounts and social media ads)
Train new and current employees on proper customer service practices
Implement policies and protocols that will maintain future restaurant operations
• Working 6 Days a week from 7.00am – 7.00pm
References
Shell Marlboro
Genaral Manager
Contact Person : Chirag Patel
Contact No : 002*-**-***-****
The Raj
Genaral Manager
Contact Person : Mahul Patel
Contact No : 002*-**-***-****
Contact this candidate