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Customer Service Representative

Location:
Cape Town, Western Cape, South Africa
Posted:
September 25, 2020

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Resume:

Curriculum Vitae of Lizeka Felicity Mxasa

********@*****.***

** ************ ******

Gifboom Street

Esther Park

Kempton Park 1619

073*******/079*******

Personal Information

Surname : Mxasa

First Names : Lizeka Felicity

Identity Number : 820**********

Drivers License : Code 8

Nationality : South African

Home Language : Xhosa

Other Languages : English, Zulu, Sesotho

Gender : Female

Marital Status : Single

Educational Qualifications

High School Attended : Zola Senior Secondary

Highest Grade Passed : 12

Year : 2000

Other Qualifications

Institution : Headstart College

Year : 2001

Course : Unitech

Subjects : Maths, Physical Science, English, Computer Literacy

Other Institution : Cape Peninsula University of Technology

Year : 2002-2003

Did not complete the Diploma

Work Experience

Company : Tisol Engineering

Position : Data capturer

Period : January 2018 – March 2019

Contract Ended

Company : Multichoice

Position : Customer Service Representative

Period : April 2010 – November 2017

Reason for Leaving : Resigned

Company : Tracker

Position : Client Liaison

Period : April 2007 – September 2007

Contract ended

Work Biography

My name is Lizeka Mxasa and I have worked as a customer service agent starting from Tracker, handling incoming calls on new activations, following up and getting feedback from clients. I continued that journey at Multichoice at handling technical and billing queries in different departments. I am confident enough to stand or work in pressure in all customer service duties required.

References

1.Thulisi Dube Department Manager - Multichoice 072*******

2.Chris Saula – Managing Director – Tisol Engineering 083*******



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