Customer Service Sales

ALIU OLUWATOSIN OLAWANDE

*, ****** ******** ********, ******.

Tel: 070********, 080********

Email: ************@*****.***

PERSONAL PROFILE:

An enthusiastic hardworking professional with the ability to ensure goals and objectives are met. I possess drive, initiative and positive attitude required to add value and move the organization and business forward. I have strong oral and written communication skills with the ability to multitask and work under pressure.

WORK EXPERIENCE:

OYO STATE AGENCY FOR YOUTH DEVELOPMENT (NYSC) March 2019 -Feb. 2020

Administrative Personnel

Handled documentation and filling system

Official Communications

Prepared meeting minutes

Processed, sorted and routed outgoing and incoming mails

NIMCROWN VENTURES, WUYE, ABUJA Sept. 2018 - Mar 2019

Sales Coordinator

Managed sales rate daily, weekly and monthly.

Delegated responsibility among workers.

Warehousing and Layout management.

Built business relationships with current and potential clients.

Collaborated with leadership to secure, retain, and grow accounts, thereby increasing our customer retention by 23%.

CANDYBOX CONFECTIONARY ADO EKITI, EKITI STATE. Apr. 2012 – Jun 2014

Customer Service Coordinator

Provided outstanding customer service to improve customer satisfaction and relation.

Quality Control.

Handled and resolved Customers Complaints and inquires.

Order fulfillment activities such as taking orders, giving pricing information.

Monitored products order shipment to ensure on time delivery.

Operation improvement analysis.

QUALIFICATIONS:

National Youth Service Corp Mar 2019 – Mar 2020

NYSC representative

University of Ibadan 2014-2018

B.A. (Hons) Religious Studies

Human Resource Management Jul 2019 –Sept 2019

Deeprimex Consult

Customer Relationship Management (CRM) – In View

COMPETENCES:

Strong oral and written communication skills.

Good customer relation service.

Good team player.

Zeal for high quality and efficiency.

Good inter personal skills.

Highly proficient in Microsoft packages (Word, Excel, Power point, Outlook).

Result oriented.

Good listener.

HOBBIES:

Traveling, Planning and organizing, sport.

LANGUAGES

English and Yoruba.

REFEREES:

Available on request.

Contact this candidate