Brian T. Reeves, MBA
Marketing/Communications, Customer Service and Business Development Professional
*************@******.*** / 281-***-****
Executive Summary
I am a trusted business leader and consensus builder for colleagues and senior leadership. My extensive domestic and international marketing experience spans all areas of strategic planning, business development and marketing: analysis, strategy, customer communications, advertising and sales support. I am a strong communicator with a desire to lead in a collaborative environment.
Areas of Business Experience and Leadership Strengths I Bring to the Management Team:
Broad Marketing / Business Development / Sales Experience in Energy, Telecom and Maritime
Domestic and International Business Planning, Including Asset Acquisition / Divestiture
Business Development, Contract Negotiation, Sales Support, Presentation Skills
Development and Management of Superior Customer Relations and Customer Service
B2B Marketing & Advertising, Brochure Design, SEO / SEA / SEM, Social Media
Sponsorship Negotiation and Management, Trade Show Management, Customer Receptions and Events
Business Experience
TOTAL Petroleum – August 2016 - September 2020 (position eliminated in corporate restructuring as a result of COVID-19 impacts)
Marketing, Communications and Sales Support (USA Subsidiary)
Oversaw all aspects of Marketing and internal / external / stakeholder communications; managed marketing budget
Create vision for marketing and communications strategies, and develop action plans to meet business goals and objectives
Develop the Advertising & Communication Plan and manage innovative day-to-day MarCom activities
Highly proficient in digital marketing platforms and tactics (GSN, GDN, Social media, programmatic ads, retargeting, etc.)
Oversee creation and maintenance of all sales collateral, product data sheets and product marketing pieces
Redesigned Company’s channel incentive program designed to stimulate sales growth in target markets via channel partner sales
Led Company’s launch of Amazon platform for eCommerce promotion and sales of oil products online
Leverage CRM to ensure sales pipeline is full and actionable; assist Sales with “pre-sale” and inside sales activities
Responsible for event management: trade shows, conferences, distributor meetings, sales challenges, incentive trips, etc.
Responsible for website and social media strategy and day-to-day management to support brand awareness and business growth
Negotiation and relationship management of sponsorships (primarily IndyCar and IMSA Racing and regional race teams)
CITGO Lubricants – June 2011 - August 2016
Marketing and Channel Program Development
Responsible for designing and managing the execution of domestic marketing initiatives; oversaw marketing budget
External B2B, B2C and internal communications to ensure focus on shared growth goals
Well versed in tools to enable digitalization of processes and drive efficiencies
Brand management and communications - including print / web advertising, public relations, online and social
Launched social media presence; grew fan base from “0” to over 550,000 in 3 years by leveraging sponsorship strategy
Responsible for managing numerous national and regional sponsorships (athletes, personalities and regional NASCAR track)
Managed sponsorship marketing initiatives and associated media and PR activities for positive ROI and sales growth goals
Responsible for business development co-op funds, consumer rebate programs and in-field sales growth promotions
Designed and managed channel salesperson incentives (“Go for the Green”) and promotions
Port Houston (Port of Houston Authority) – November 2005 - June 2011
International Marketing and Sales Support
Successfully led B2B marketing and sales support for the business development division of the largest USA foreign tonnage port
Sales collateral development (brochures, flyers, etc.) and domestic and international maritime cargo marketing
Liaison to U.S. Government agencies and officials interested in business assessment of Port Houston and facilities
Consular Corps and Diplomatic liaison for the Port, responsible for building and effectively leveraging commercial relationships
Participated in City of Houston meetings and functions, and served as executive host for foreign countries' visits to Port Houston
Planned and executed major customer and consular events, including 3,500-guest reception at Minute Maid Park
Directed trade show activities at more than 20 events each year in US, Europe, Asia and South America
Subject matter expert on maritime and international trade; presented at public venues: USA, Belgium, Netherlands and Singapore
S&P Global / Platts – December 2003 - November 2005
Regional Sales & Marketing
Senior sales position for the natural gas and power sectors of the energy industry: utilities and pipelines within each energy sector
Cold calls / prospecting and landing new business accounts, "farming" existing business for up-sale and cross-sale opportunities
Successfully and simultaneously managed multiple complex negotiations with varying sales cycle times
Regional P&L responsibility with YOY profit growth of 3-8% annually
Managed all USA government accounts, several financial institutions and numerous energy companies and utilities
Successfully completed rigorous consultative sales training and grew my territory gross revenue by over 20% in 18 months
Adept at building rapport and trust with my customers; creative and superior customer support, service and loyalty
RealTex Management Partners – October 2002 - November 2003
Sales, Communications and Operations
One-year transitional position (by design to facilitate Tulsa-to-Houston relo) following corporate restructuring of Williams
P&L responsibility of 17 luxury rental properties within the long-term and resort rental markets for privately-held REIT
Responsible for margin optimization and occupancy maximization
Managed all aspects of marketing and customer service; initiated return-renter loyalty program
Launched web portal with inbound marketing elements and managed website
Led development of all print / online advertising and direct mail marketing campaigns of the REIT
Oversaw divestiture and acquisition activities of the REIT
Managed three oil and gas royalty properties (Division Orders) in Louisiana and Texas
Williams Energy / Williams Communications – June 1997 - October 2002
Various Marketing and Sales positions of increasing scope and responsibility
Global Marketing and Strategic Planning [for telecom and energy subsidiaries]
Responsible for all aspects of B2B strategic marketing and communications for US-based telecom subsidiary (global operations)
Responsible for communications and marketing activities from ideation through execution; primary liaison with ad agency
Oversaw staff responsible for research, analysis; often interviewed by media and press publications as telecom SME
Led global B2B marketing, domestic sales support, strategic planning for market entry/exit/growth and asset footprint expansion
Part of strategic M&A teams for two international and one domestic expansion project
Expanded customer service outreach to "proactive" approach and instituted mentality of "inside sales" to CS professional staff
Energy team member of Corporate Awareness program responsible for sales awareness calls to customers and prospects
Formal Education
Successful completion of various executive courses in management, marketing, sales, negotiation, and strategic planning
Currently completing Digital Marketing Certification program
30-hrs instructor-led coursework with American Marketing Association and Digital Marketing Institute
Houston Baptist University
MBA – Finance, Business Management
*Selected for program by employer: 2-year lock-step degree. 100% paid by employer
University of St. Thomas
BBA – Marketing and Economics