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Injury Claims Specialist

Location:
Illinois
Salary:
80,000
Posted:
September 25, 2020

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Resume:

DENISE A. BECKMAN

*** ***** *****

Buffalo Grove, Illinois 60089

Mobile: 847-***-****; Email: adgekt@r.postjobfree.com

PROFILE

Highly motivated insurance professional possessing extensive industry experience with over twenty-three years handling bodily injury and property damage claims as well as litigation claim handling for both first and third-party claimants. Additional experience of claims facilitation in assessing technical and complex training needs while contributing to training strategies, curriculum development, and leading and facilitating formal claim training.

PROFESSIONAL EXPERIENCE

Allstate Insurance – Wheeling March 2020 – Present

Claims L&D Senior Consultant – LDU & Casualty

Areas of responsibility and experience include:

Interacts effectively and coaches others on interacting effectively with internal/external customers

Applies advanced knowledge of insurance policy, coverage, claims processes, procedures, claims systems, regulation and adherence to applicable legal compliance standards

Applies advanced knowledge of training facilitation and coaching skills

Assists leadership in achieving business unit objectives

Allstate Insurance – Northbrook September 2016 – March 2020

Automobile Claims Representative – Represented Uninsured/Underinsured, Medical and Litigation

Areas of responsibility and experience include:

Reviewing and evaluating casualty claims to conclude settlement of first party claims

Issuing appropriate payments dictated by first party coverage

Conferring with plaintiff and defense counsel to resolve non-litigated/litigated disputes

Evaluate, negotiate, and settlement of casualty claims for first party insured claimants

State Farm Insurance - Downers Grove February 1997 – September 2016

Automobile Claims Representative - Bodily Injury, Medical and Litigation

Areas of responsibility and experience include:

Investigation of personal lines automobile accident claims

Reviewing and evaluating casualty claims to conclude settlement of first and third-party claims

Issuing appropriate payments as dictated by first and third-party coverage

Evaluate, negotiate and settlement of casualty claims for unrepresented first party and third-party claimants

Conferring with plaintiff and defense counsel to resolve non-litigated/litigated disputes

Automobile Claims Representative - Property Damage

Areas of responsibility and experience include:

Providing explanation of coverage and repair estimates to customers

Completing thorough investigation by collecting statements from all parties involved and obtaining/examining photos of damaged vehicles to assess degree of negligence/liability

Explaining and negotiating liability with adverse insurance carriers & claimants/insureds

EDUCATION AND CERTIFICATIONS

Associate of Arts, Prairie State College, Chicago Heights, Illinois, 1992

Bachelor of Arts, Governors State University, University Park, Illinois, 1995

AIC Designation, 2008

American Educational Institutes, Legal Principles Claim Specialist (LPCS), 2017

Graduate Certificate in Change Management, 2019

Graduate Certificate in Management Analytics, 2020

MBA, Lake Forest Graduate School of Management, 2022



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