Receptionist/ admin/ data capture/ call centre agent

Location:

Polokwane, Limpopo, South Africa

Posted:

September 25, 2020

Contact this candidate

Resume:

Surname Moserwa

Gender Female

First names Lerase, Stephina

Residential area House 872, Kwena Moloto Phase 2, Moletjie 0752

E – Mail address ***********@*****.***

Contact number 083*******/063*******

Identity number 871**********

Nationality South Africa

Equity Status Married

Home language Sepedi

Other languages English

Driver’s license Code 10

Last school attended Mohlakamotala High School

Highest grade passed Grade 12

Subjects English

Sepedi

Business Economics

Biology

Travel and Tourism

Hotel keeping and catering

Year completed 2005

Institution attended Cape peninsula university of Technology

(CPUT)

Department Cape Town Hotel school

Diploma course Hospitality Management (Accommodation

Management)

Enrolment date 2006

Subjects Accommodation Management, Culinary studies Practical’s and Theory, Financial Management, Communications, Information Systems, Hospitality Management, Experiential Learning, Industrial Law, Events Management, Food and Beverage Studies Theory and Practical’s, Service Excellence and Nutrition

Course completed 2009

First aid

Bar course

Wine course

Wines of the world

Life Skills

Fidelio

Wincheck

Food and Wine course

Pastel

Health and Safety

Company Name Garden Court De Waal

Position Held Trainee

Duties Reception (checking in and out of guests), Housekeeper, Housekeeping Supervisor, Switchboard Operator, Personal Assistance to the Front Office Manager, Room Attendant, Reservations (making individual and group reservations), Maintenance and Linen Room

Duration December 2006 to June 2007

Company Name Victoria and Alfred Hotel Waterfront

Position Held Trainee

Duties Restaurant Hostess, Waitress, Bar Lady, Banqueting Department, Room Service Waitress, Personal Assistance to the Assistance Food and Beverage Manager

Duration June 2009 to December 2009

Company Name Europ Assistance Pty Ltd

Position held Call Screener

Duties Receiving and dispatching emergency calls to the relevant service providers i.e. SAPS, FIRE and RESCUE SERVICES etc.

Duration August 2012 to July 2013

GARDEN COURT DE WAAL Mill Street

Gardens

Cape Town

8001

Zelda van Zyl (Front office Manager)

021- 465- 1311

VICTORIA & ALFRED HOTEL On the Waterfront Pierhead