Executive Assistant Sales

DIVINE MERCY SANCHEZ

Address: *** **** * ****** *****, Sta. Ana Punta, Manila, 1009

Contact Number: 091*-***-****

Email Address: ***********.*******@*****.***

OBJECTIVE

An accomplished professional with extensive expertise in a broad suite of operations especially in business development, sales and marketing. Proven track record as a visionary with awareness of multiple industry domains to facilitate development and implementation of strategies targeting market share and customer growth; proficient at full business-unit management with reputation for leading teams towards peak performance; seeking a challenging position to drive realization of business targets with adept management of organizational diversity, while maintaining a firm focus on assured bottom line gains and distinguished company performance. PROFESSIONAL EXPERIENCE

LANCASTER HOTEL MANILA March 2017 - Present

Sales Coordinator / OIC Assistant manage a budget for expenses such as travel, marketing and bonuses, as well as develop their team’s sales quota and participate in negotiations with clients. They need to ensure that customers are satisfied and that the products or services they are offered meet customers’ needs and budgets. They also need to ensure that their team members have a good understanding of the products or services they are selling, as well as that team members receive any training as needed. HOME BASED JOB March 2016 – October 2017

Executive Secretary (Erez Lugassi) managing Sales and Marketing concern for his online game, arranging and attending meetings and making new strategies for a business campaign

AZALEA HOTEL AND RESIDENCES BAGUIO AND BORACAY April 2014 –January 2016 Reservations Associate (Central Reservation) assist customers with planning and booking reservations, process payments and confirm arrangements. Managing Facebook and email inquiry, online backend and uploading rates in Property Management System, making reports and facilitate trainings for new employees.

UNITED AIRLINES September 2013- March 2014

Process Associate (Domestic Reservation) handling telephone calls, arranging reservations for all Domestic in the United States, answering inquiring like airline policy.

INTERGLOBE TECHNOLOGIES September - December 2013

Customer Service Associate responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer's understanding of information and answer. DOT- INTRAMUROS ADMINISTRATION November 2012 - January 2013 Tour Guide offer specialist knowledge on subjects like history, arts and sciences, designs and architecture. During the tour, communicates with the tour group in a cheerful and engaging manner. ADKINS TRAVEL AGENCY INC. March- May 2011

Ticketing and Reservations Agent assisting customers with purchasing travel arrangements, events or accommodations and recommend additional or alternative services to customers.

KEY SKILLS

Sales Management, Marketing, Business Development, Operations Management, Supply Chain Management

Management Reporting, Resource Allocation, Market Research, Competitive Analysis, Negotiations

Proposal Development, Deal Structuring, Formulating Policies/Procedures

Logistics Planning, Forecasting

Customer Relationship Management, Multi-Channel Distribution, Promotions

HR Selection, Development & Training, Performance Management

Leadership, Team Building, Decision Making, Communication, Measurable Deliverables, Time Management SEMINARS

A Big Mindset: A Holistic View of Leadership Mindset December 02, 2015 Communication Skills Enhancement August 05- 09, 2013 Customer Engagement Techniques August 12-16, 2013

Airline Travel Orientation August 19-23, 2013

Introduction to Global Distribution System (GDS) August 26-31, 2013 Philippine Airlines “Personality Development” October 16, 2012 Pre- Employment Seminar “Preparing a Well-equipped Work Force” March 14, 2012 6th Union of Filipino Tourism Students National Congress 2012 “Tourism is Peoples Business” February 24, 2012 SMART “Financial Literacy Seminar” January 21, 2012 Heritage Tourism “6th Philippine Towns and Cities Conference” November 4, 2011 AlinaManila from Old to Bold “The Convention of SPUQC BS Tourism Management” October 1, 2011 Lakbay “A Competitive Journey for the Promotion, Growth and Sustainability of Domestic Tourism” September 28, 2011 EDUCATION

The National Teachers College 2009-2013

Bachelor of Science in Tourism Management

Sacred Heart Academy 2005-2009

Bulbugan Elementary School 1999-2005

Awards

Azalea Hotels and Residences Baguio

Customers Service Award Year 2014

National Teachers College

Leadership Award - Vice President (Tourism and Travel Society) Year 2011-2013 Best in Campus Tour Guiding Year 2012

CHARACTER REFERENCES

Mary Odette Maranoc 091********

Ascott Business Solutions Supervisor Somerset Alabang Manila Ellen Grace Castillo 092********

Sales Executive Azalea Hotels and Residences Baguio PERSONAL INFORMATION

Birthday: April 30, 1993 Age: 26 years old

Height: 5’6 ft. Weight: 102 lbs.

Civil Status: Single Religion: Roman Catholic

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