Mobile - 839*******
To be part of a progressive organization gives me exposure to apply my knowledge, skills and responsibilities entrusted to me by the organization.
A dynamic professional with 8+ years of experience in customer care, human resources, Employee relation
Currently serving Eagleburgmann India Ltd as an Executive Secretary to vice-president (Sales &Marketing).
Expertise in recruitment, training and administration.
Effective communication with good presentation skills.
An innate flair for accepting challenges with abilities in managing and leading the human resource functions
& achieving desired results.
Expertise in managing business operation with key focus on topline profitability by ensuring optimal utilization
Rich corporate exposure & experience in marketing activities, human resources & customer care.
Customer Relationship Management.
Employment Scan:-Since June 2012 in EagleBurgmann as a Sr. Executive Secretary.
As an Executive assistant my Responsibilities are:-
Handling Day today mails as well as e-mails.
Scheduling Meetings & Calendar Management.
Assisting VP in day to today work.
Arranging Tickets for travelling, Hotel booking.
Reimbursement of bills.
Answering Calls in absence of the Vice-president.
Preparing Agenda for the Meetings.
Preparing Presentation as the requirement.
Record-Keeping. (Maintaining files, folders etc.)
Coordinating with the Japan for Quotations for import orders.
Preparing Projection Reports, Charts and graphs.
Preparing Inter-office Memo.
Preparing Outstanding Payment Statements.
Preparing Business comparison reports in PowerPoint.
Preparing Material consumption reports.
2).Prior Experience: - From Jan 2009 to Sept 2011 in Belgaum Ferrocast Pvt India Ltd as an Executive Assistant to HR & admin Director
As an Executive Assistant my responsibilities include:-
Recruitment & manpower Planning.
Preparation of skill matrix and competency matrix.
Scaling employees on skill matrix (As per ISO requirement).
Compensation & Benefits.
Training Plan & Implementation.
Employee Relation & Welfare activities.
Scheduling MRM meeting with Department presentation.
Taking care of Safety issues in the Plant.
ISO – Representing HR Department for ISO Audits(ISO 9001:2008)
Giving cash salaries to workers on monthly and Weekly Basis.
Additional Industry Experience:
1).From June 2005 to May 2008 Convergys India Pvt Ltd as Sr.Customer Care.
As a Sr.Customer Care my responsibilities include:
To mentor new team members.
To take phone calls of customers and helping them to repay their loan.
To help team members who are not upto to the mark.
Doing Back-office job after the shift.
Pursued Masters in Personnel Management from Poona Institute of Management (Pune University), 2013-2014 Secured - 52%.
Pursed Bachelor in Science from Nowrosjee Wadia Collage (Pune University), 2004-2005 Secured 61.23%.
10th from St’Mira’s English Medium school, 1999-2000 Secured 60.26%.
Husband’s Name: - Rupesh Vasant Garde
Date of Birth: - 17/07/1982
Hobbies: - Reading Books, Listening to Music, Drawing.
Address:-Flat no-42,Building no-4,Saraswati Krupa,
Dr.Ramabai Ambedkar Road,
Current Salary: - 4, 18,000(per annum)
Expected Salary:-As per company policy
*Notice Period: - 1 month
Date: 28/9/2016 Signature
(Riya Rupesh Garde)