Mail carrier
Resume:
FREWOINI
GEBRIHIWET
***.***.********@*****.***
San Diego, CA 92114
SKILLS
Type
Multitasking abilities
Kitchen equipment use
Dishwasher operation
Communication skills
Drivers license
Microsoft Excel
Compliance standards
Bending, stooping and turning
Customer service
Accurate money handling
Written communication
Strong communication skills
Scanner operation
Food preparation
Strong work ethic
Weights and measures
Multilingual in English and Tigrinya
Cash handling
Banking
Customer service background
Hotel reservations
Greeting guests
Service team support
Hotel procedures
EDUCATION
Foothills Adult School
El Cajon, Ca • 06/1998
High School Diploma
SD City College/ ECC
San Diego, Ca
Some College (No Degree): Real Estate Law
PROFESSIONAL SUMMARY
Professional Summary
Personal Goals To work for a company where I can demonstrate my skills and capabilities as an experienced customer service representative. Motivated self-starter that prides myself as an asset not a liability.
Skills
Excellent communication skills with over five years of customer service experience. Experience using Microsoft Office Applications, Bilingual, Multi tasked with excellent communications and customer service experience.
WORK HISTORY
Gyu Kaku Japenese BBQ Restaraunt - Dishwasher
Mira Mesa, CA • 07/2019 - Current
Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless
Maintained proper temperatures, behaviors and controls to meet or exceed health department standards
Moved items from main storage areas to easily accessible small fridge, freezers and containers to support kitchen staff efficiency
The Heritage Inn - Guest Service
La Mesa, CA • 11/2016 - 02/2018
Assisted guests by furnishing information and directions to various areas of property including casino, gift shop and dining areas
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process
Maintained financial accuracy by collecting deposits, fees and payments, processing changes and issuing receipts
Communicated problems regarding guest rooms to housekeeping services and maintenance personnel
Answered multi-line phone system, responded to inquiries and transferred calls to correct departments and personnel
Wells Fargo Plaza - Teller
San Diego, CA • 04/2002 - 09/2002
Provided high level of customer service through friendly approach, strong professionalism and timely assistance with customer transactions
Checked amount details and fraud markers for transaction papers such as checks and money orders
Maintained balancing record
Maintained teller drawer to perform bank transactions
Handled various accounting transactions
Sold cashier's checks, traveler's checks and money orders
UCSD Medical Center - Senior Clerk
San Diego, CA • 02/2001 - 11/2001
Scan or read incoming materials
Input data, such as file numbers, new or updated information, or document information codes into computer systems to support documents
Perform general office activities, such as typing and answering phones, operating office machines, securing confidential materials
Sort and classify information according to guidelines
Answer questions about records or files to various hospitals
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