Leadership Customer Service

Strategic Planning

Desktop Publishing

Creativity

Presentation

Public Speaking

Team Building

Boniface, Musa

A charismatic Individual, with a keen eye for error and attention to details. I take pride in doing my work to the highest standard and I am always happily and confidently willing to take on responsibilities. A quick learner who works well in a team as well as being able to lead & use initiative.

Bachelor of Science (BSc) Degree in Public

Administration (2

nd

Class Upper)

Kogi State University

2016 Anyigba, Kogi State

Ordinary National Diploma (BSc) Degree in

Public Administration (Upper Credit)

Nuhu Bamalli Polytechnic

2012 Zaria, Kaduna State.

Certificate in Forensic Accounting and Fraud

Examination (ACFE) Online.

West Virginia university, Morgantown, USA.

2020 United State of America

EDUCATION

WORK EXPERIENCE

Rosabon Financial Services

Credit Control Officer/Collection Officer

Nov, 2019 - Present Sabo Yaba, Lagos State.

Achievements/Tasks

• Resolving Customer queries, while reviewing credit application and references.

• Reconciliation of customer accounts, while also

checking and posting of receipts to IBS, ERP and lease manager.

• Preparing statement of accounts to ascertain client status, while preparing liquidation balance.

• Following up payments as needed and negotiating

repayment plans.

• Follow up on DD mandate set up with various banks before disbursement.

• Update client records on credit bureau.

• Nil off credit balance on the credit bureau and monitor the credit bureau for compliance.

• Report all fraud scenario to the board.

• Confirmation and Reconciling payments made daily with the use of payment processing application such as Remita, Nibss, paystack, cheque transfer etc

• Report non-performing/delinquent transactions for Recovery/repossession of leased assets.

• Referring debts to third party collection agencies when necessary.

Soko Lending Company

Credit Analyst

April 2019 – Nov, 2019 Lekki Phase 1, Lagos State. Achievements/Tasks

• Evaluated application for loans and ensure that all required documents are provided and thoroughly

evaluated for validity.

• Checked client background information and financial status.

• Performed detailed credit analysis of a borrower. E.g. Analysing the client bank statements.

• Determined borrower’s financial ratio, such as debt-to- income ratio meet the institution lending standards.

• Made decision regarding whether to approve an

application for financing.

• Evaluated and analysed the financial portfolio of a loan applicant whether to lend money.

• Ensured verification of borrowers contact details and residential and office addresses.

• Underwriter loan application.

SOFT SKILLS

• Innovative and Enterprising Individual

• Excellent analytical and methodical approach to

problem solving.

• Strong interpersonal skills.

• Reliable and dependable team player

• Resilient, flexible and adaptable.

• Ability to reflect on one's own work as well as the wider consequences.

• Strong attention to detail, with an eye for accuracy and errors.

• Versatile and creative problem solver.

• Integrity

• Excellent and articulate communicator.

CORE SKILLS

adgdym@r.postjobfree.com

No. 3 Oluwaseun Street, Oworonshoki Kosofe LG, Lagos State.

+234**********

Boniface Musa

INTERESTS

When I am not working or studying, I enjoy Travelling and singing.

ARTICLES, JOURNALS &

RESEARCH

CERTIFICATIONS

• National Youth Service Corps 2018

• Bachelor of Science (BSc) Degree in Public Administration

(2nd Class Upper) - Kogi State University 2016

• Diploma in Computer (Desktop Publishing) 2013

• Ordinary National Diploma (OND) Degree in Public Administration (Upper Credit) - Nuhu Bamalli Polytechnic o 2

0

1

2

LANGUAGES

REFEREE

English

Pidgin

Igala

• The Effect of Kogi State Civil Service Commission on Employee Performance a Case study of Kogi State Civil Service Commission.

Government Army Secondary School, Elele.

Teacher

2018 Port Harcourt, Rivers State.

Achievements/Tasks

• Learning Mediator

• Provided support to student experiencing emotional difficulties by helping them to identify and work

through their issues.

• Created lesson plans and taught those plans to the entire class.

• Tracked student’s progress and presented information to Parents, created tests and reinforced classroom rules and performance.

Spar Nigeria Limited (Park ‘n’ Shop)

Cashier/Customer service Assistant

2017 - 2018 Ceddi Plaza, Abuja.

Achievements/Tasks

• Accepted payments, ensured all prices and quantities are accurate and provided a receipt of transaction to every customer.

• Created a feedback mechanism, and recorded

customers’ feedback, in view of improving our

services.

• Processed complaints and if appropriate, issuing refunds.

Zaria Recreation Club

Receptionist/Cashier

2010 - 2013 Sabon Gari, Zaria, Kaduna State.

Achievements/Tasks

• Maintained employee and department directories and directed visitors.

• Maintained security by following procedures and

monitored logbook.

• Accepted payments, ensured all prices and quantities are accurate and provided a receipt of transaction to every customer.

• Created a feedback mechanism, and recorded

customers’ feedback, in view of improving our

services.

Cadbury Nigeria Limited

Sales Representative

2009 - 2010 Kano State.

Achievements/Tasks

• I was saddled with responsibility of obtaining

customers data.

• I kept abreast with the latest promotions in the new supermarket the company established.

• Created a feedback mechanism, and recorded

customers’ feedback, in view of improving our

services.

Available on Request.

WORK EXPERIENCE

Contact this candidate