Social Media management, content creation

Monica Van Atten

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Objective

Independent, mid-level Marketing Associate seeking mass communications, social media, or any other web-based marketing role.

Education

CURRENTLY OBTAINING FALL 2019-PRESENT LONE STAR COLLEGE- CY-FAIR

·Major: Business Administration

·Minor: N/A

HIGH SCHOOL DIPLOMA 2012 SPRING HIGH SCHOOL

Skills & Abilities

PROJECT MANAGEMENT

·Proven creation and implementation of detailed project plans from small projects such as creating a social media plan to categorizing, consolidating, and shipping an entire warehouse of inventory from Newark, California to Houston, Texas.

CONTENT CREATION

·Demonstrated ability to adjust written content for each individual audience and platform with the same main idea being communicated.

COMMUNICATION

·Proven ability to work closely with overseas managers in addition to a sales team across spread across the United States.

Experience

MARKETING ASSOCIATE ORTHOACCEL TECHNOLOGIES APRIL 2019- APRIL 2020

·Successfully execute all mass email send outs via Salesforce and Pardot

·Successfully implement a detailed social media plan across Instagram, Facebook, and LinkedIn

·Managed a purge of all irrelevant inventory and ship all of the remaining sales and marketing material from Newark, California to Houston, Texas

·Create a new ordering process for all of the sales representatives to obtain sales material in addition to marketing material to distribute to doctor’s office which utilize our product

·Plan, set up, and execute Trade shows

·Create lead generation tools via Pardot

·Manage and consistently update the company website via WordPress

·Keep track of all publication deadlines and submit all print data for our ad space

SOCIAL NETWORK LEAD O’CONNOR & ASSOCIATES JULY 2017- DECEMBER 2018

·Create Templates for acceptable responses to frequently asked questions for future employees to create more efficient reactions

·Research all negative and positive reviews across all social media platforms and provided an adequate response and, if necessary, a resolution

·Create Excel spreadsheets to log YTD inquiry counts via all platforms and Alive Chat to assist in adequately staffing for the next property tax season

ASSISTANT MARKETING DIRECTOR 7 BRIDGES WEDDINGS & EVENTS NOVEMBER 2016- APRIL 2017

·Coordinate and conduct tours of the venue

·Adequately staff any and all events as well as oversee all events to ensure they are run smoothly

·Ensure all contracts were completed and payment was made in full on or before the date of scheduled event

·Create marketing content to implement across all social media platforms

ASSISTANT DIRECTOR THE GRAND PALACE AUGUST 2015- DECEMBER 2016

·Coordinate and conduct tours of the venue

·Adequately staff any and all events as well as oversee all events to ensure they are run smoothly

·Ensure all contracts were completed and payment was made in full on or before the date of scheduled event

·Create marketing content to implement across all social media platforms

SERVER DOSEY DOE MUSIC CAFE SEPTEMBER 2014- DECEMBER 2016

CUSTOMER SERVICE REPRESENTATIVE AARON’S SALES AND LEASE FEBRUARY 2013- SEPTEMBER 2014

·Interact with customers either by phone or in person to provide information about services or products, enter sales orders, cancel accounts, or obtain details in regard to a complaint to find a resolution

·Keep detailed records of all customer transactions and interactions

·Contact customers to respond to inquiries or to notify them of the outcome of their claim investigation

·Order tests not determine the cause of any product malfunction

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