CSM,PSM1, PSM2 & SAFe ASM

NagaDivya Valeti - CSM, PSM*, PSM*, SAFe ASM

*****.*****@*****.***

Mobile: 408-***-****

Professional Summary:

Agile Scrum Master with 8 years of strong experience in coordinating and leading an onsite-offshore model along with Development & business Analysis

Practical experience transforming organizations, coaching and training executives and managers at the portfolio and program levels and Scrum Masters, Product Owners, Analysts, QA, architects and tech leads, and developers at the team level

Well experienced in working with Waterfall, Agile, and Rational Unified Process (RUP). Proficient in Scrum Framework

Established and supported communities of practices to promote organizational understanding of agile roles and to help individuals develop into them

Well versed in conducting workshops to coordinate with vendors and stakeholders for better understanding of the overall project and Agile transformation

Exceptionally well in collaborating with other agile team coaches on plans and techniques for accelerating and advancing the organization’s transformation

Proven ability in coaching product owners on Product backlog maintenance and agile product execution.

Proven ability in coaching RTP and offshore teams to practice the core agile principles of collaboration, prioritization, team accountability and transparency.

Experienced leading multiple teams at a time

Participated in scrum of scrum meetings on regular basis to report and backlogs, to understand the overall project requirements and timelines across the teams, encouraged and continuously followed up with my team to reach the goal by the timeline

Experience with Scaled Agile Framework (SAFe) Co-ordinate different scrum teams, to integrate one with other during the product life cycle

As an effective SAFe Scrum Master Exhibited Lean – Agile leadership. Helped my team embrace SAFe core values, adopt and apply SAFe principles and implement SAFe practices

Skills:

Tools : RTC, RRC, JIRA, Confluence, ALM, Web Sphere Message broker, MQ, SOAP UI, IBM Integration Analyzer, IBM Integration Governance Catalog, Informatica, Oracle, Invision,MS Project, MS Word, Excel, PowerPoint, OneNote, Outlook,MS Visio,Share point,Mockup screens and Wire frames, SQL, Eclipse, Net Beans, PPM, Cisco Webex, Slack .

Programming Languages /Scripts: Core Java, ESQL, XML, HTML, React JS, Dot Net

Technologies: MQ, SOAP based web services, Cloud, IT Infrastructure

Web/Application Servers: Apache Tomcat, IBM Web Sphere.

Strong Experience in Microsoft Office.

Education

Bachelors in Computer Science (78.59%) – JNTU Kakinada, India (August 2008 – May 2012).

Professional Certifications

Certified ScrumMaster® (CSM®) – Scrum Alliance

Professional Scrum Master I – Scrum.Org

Professional Scrum Master II – Scrum.Org

Certified SAFe® 5 Advanced Scrum Master - Scaled Agile, Inc.

Professional Experience:

Scrum Master April 2019 – March 2020

AIG Houston, Texas

Responsibilities:

Started working in a technically challenging digital security production support project

Successfully Implemented Kanban, Scrum ban & Scrum frameworks according to changing project requirements by coaching the team towards agile transformation

Kanban /Scrum Ban – started introducing backlog refinements, Release retrospectives, Release reviews, Bi- weekly release review checkpoints, planning poker

Successful working with PO on running her Roadmap for upcoming releases & used road mapping tools with Confluence

Introduced JIRA dashboards& other useful filters for JIRA

Introduced JIRA portfolio for capacity, Release management & Portfoloio level project roadmap view for high level executives

Coached Team & Product owner on story writing standards, Self Organization

Successfully implemented Release planning, Backlog Refinements, Daily scrums, Sprint planning, Sprint reviews & Retrospectives

Introduced Requirement workshops & Requirement reviews with PO and Team .

Introduced Defect triage sessions with the help of JIRA dashboards

Helped management to track the improvements/work progress with valuable metrics Sprint wise & Release wise with the help of JIRA Dashboards

Supported Continuous Integration and Continuous Deployment activities

Proven ability in Risk, Impediment management & Conflict Resolution

Successfully transformed my team onto a 2 week sprint schedule from Kanban operating model

Helped dev team in identifying how to handle deliverables in a complex technical project working on digital security with lot of external dependencies & gave a solution on implementation ways to support Test driven development (TDD)

Team agreed with my solution given and we were able to see successful results by creating a shippable increment every 2 weeks

Trained fellow new scrum masters/ POs on Agile project execution & JIRA

Coached stakeholders on the importance of Sprint Reviews & agile way of working

Participated in Scrum master collaboration meetings to implement best practices at organizational level

Ensured a clear definition of done is achieved each sprint and made it more visible with the help of JIRA

Well versed with using JIRA & Confluence Cloud

Ensured team agile maturity through Quarterly Agile Assessment process

Successful track record of handling complex projects

Worked with development teams building dynamic & high responsive web pages using React JS & Advanced Java and guided them on how to deliver the product using agile delivery method

Well aware with front end architecture and about the API interactions and have experienced with React upgrades and dealing with complex delivery issues .

Well experienced in working with UI/UX teams from planning to continuous design reviews, Dev interactions and partnering during implementation .

Experienced in using Invision for UI/UX design implementation.

Environment: Java, Dot Net, React JS, JIRA, Confluence, UI/UX

Scrum Master April 2017 – January 2019

USAA Insurance San Antonio, Texas

Responsibilities:

Coached Scrum and Kanban teams to understand Agile Roles, Rules and Principles

As an effective Safe Scrum Master Exhibited Lean – Agile leadership. Helped the team embrace SAFe core values, adopt and apply SAFe principles and implement SAFe practices

Focused primarily on training the teams to write good user stories, prioritize the work based on business value and handling of the tasks by the team. Placed substantial efforts on team member role training, time-boxing and providing strong metrics for all players

Coached my teams with Agile right practices such as time-boxing, continuous integration, code/design reviews, transparency, accountability, RTC tracking, product visioning, technical debt reduction, self-management, empowerment and role training resulting in realized velocity improvement of more than 100%

Provided metrics every sprint to understand team’s progress each Iteration

Conducted all Agile Scrum ceremonies – Daily Stand Up calls, participated in PI Planning sessions, Iteration Planning, Iteration Reviews and Iteration Retrospectives

Took ownership of maintaining Production Deployment notes and Pre-deployment review meetings

As an active agilest participated in Business workshops and training sessions to get more knowledge on product side

Coached my teams& PO to effectively utilize User Acceptance Training (UAT) with business users and stakeholders and get the feedback back for prioritization .

Participated in the Quality Assurance process by validating reported defects/changes against requirements

Regular co-ordination with on-site / off-shore teams to communicate time lines, to identify issues, track, report and co-ordinate to get issue resolved in a timely manner

As a scrum master for 20+ people (2 separate cross-site teams), identified process changes required to accelerate development and remove major impediments. In eight weeks reduced time to ship by approximately 30%. To achieve these results, updated group’s processes to confirm to Agile Scrum Standards

Encouraged Open communication to bring up issues for faster resolution

Created Agile training manuals and was always an active participant in Scrum master COP .

Coached my teams with lean agile thinking and as an enthusiastic scrum master worked closely with RTE key stakeholders on how to apply systems thinking and did my part in helping with ART launching

Experienced in data warehousing (data quality analysis ) using IBM’s Integration analyzer and Integration governance catalog

Environment: IBM Integration Analyzer and Integration Governance Catalog, JIRA

Scrum Master January 2016 - March 2017

Nationwide Mutual Insurance Company Columbus, Ohio

Responsibilities:

Served as a Scrum Master for 2 development teams developing and modifying applications to serve industry with Safe implementation

Coached Scrum and Kanban teams to understand Agile values and Principles

Well communicated project requirements, Business Issues, solution and made recommendation

Have proven ability in implementing some of the Safe quality practices like TDD, BDD, Refactoring, CI/CD etc..

Coached my teams on how to apply design thinking through out implementation .

Scrum Master for On-site / Off-shore teams and worked very closely with the business teams

Coached scrum masters, POs and stakeholders on Agile values and principles.

Facilitated Agile Scrum ceremonies Iteration Planning, Retrospectives, Reviews and Ensured a collaborative Daily stand up call .

Successful track record of handling complex projects

Attended monthly Scrum Master Collaboration meetings to share ideas, and experiments what other teams are doing for making Scrum process efficient

Guided the team on how to self-organize to fill the gaps in our work progress

Efficient in tracking right Metrics for every sprint. Metrics included velocity, work distribution charts, defect count, Production defects, out of project defects, defects closed in a sprint, story point efficiency, estimation accuracy, reliability, team satisfaction, technical debt management, predictability and business value delivered for every 2 sprints

Took ownership of creating a defect backlog in every phase of the project like development, stabilization and production phases and ensure that defects are being fixed and moving to testing as per the sprint timelines without any delays

Attended scrum of scrum meetings on regular basis and made sure that our team’s deliverables are as per the sprint schedule without any delays

Successfully engaged offshore team in all our activities so that both offshore and onshore teams can give quality deliverables without any backlogs and with this technique we benefited a lot in terms of knowledge development and more instructiveness

Coached my teams on effective participation in PI planning and Pre – PI planning activities.

Gained exposure to Nationwide Claims Management systems

Gained exposure to claims management systems

Have exposure to claims management systems dealing with the full life cycle of claims processing

Experience helpingout teams dealing with different technical issues during claims processing

Experience working with teams simplifying the claims process and improving the claims services

Experience working with data mapping for claims management

Environment: IBM Web Sphere Message Broker 6.0/7.0/8.0.0.6, Web Sphere MQ 6.0/7.0/8.0, ESQL, SQL, JAVA,TFS

BSA, Developer & Scrum Master June 2012 to December 2015

State Farm’s Insurance Bloomington IL

Responsibilities:

Enabled improvement in team delivery commitments and capacity planning for sprints by identifying & tracking hidden tasks that increased customer satisfaction

Well versed with data migration and data integration environments and how they managed to give deliverables using agile frameworks

Coached/Mentored a cross functional team of 12 resources to deliver quality products

Facilitated team and cross-team Retrospectives to build good working relationships among the 7 agile teams

Implemented some of the agile right practices like TDD, Timeboxing, Code Refactoring etc..

Coached PO on effective product backlog prioritization techniques.

Proven ability in motivating and coaching my teams in complex and technically challenging situations.

Organized, take-charge of professional with exceptional follow-through ability; able to plan, define, and ensure the appropriate and on time delivery of key projects aligned with business goals leveraging onshore / offshore models

Created wireframes as per business requirements

Well versed with Integration business requirement analysis

Experienced in creating interface specification document (ISD) which captures the business importance of the interface along with the highlighted links for front end and backend requirement documents which facilitates the overall project understanding

Well versed in analyzing & creating data mapping between multiple systems

Experienced in analyzing XSDs, XMLs, WSDL to XML creation and vice versa, initial mainframe analysis and database analysis for both online and batch interface requirements

Experienced with Informatica for data center migration for large amounts of batch requirements

Experienced in working as a mainframe business analyst for teams doing data center migration with Informatica

Experienced in Conducting business knowledge transfer sessions with development and testing teams and helped them in understanding the data mapping and business requirements

Experienced in creating technical design documents (TDD) including the technical diagrams which represent the front end, back end and middleware components that are to be used and included in the development process

Introduced Defect analysis as well in parallel and helped development, stabilization and testing teams with proper requirement delivery

Proven ability in working with a project which effectively follows 2 week sprint agile model

Successful working with Rollout business analysis for different states to include already implemented functionality along with enhancements for new states

Along with working as a business analyst and Agile scrum master I also worked with the integration development team which uses IBM Web Sphere Message broker as an integration tool with SOAP over HTTP protocol and Core java programming

Developed Message flows and Message sets using built in IA (Integration Analyzer) nodes and Mappers by importing files and XMLs

Experienced in core java programming to handle message routing and transformation, Experienced in XMLs, XSTL, WSDLs and have knowledge in SQL queries

Created and configured MQ objects like Queue Managers, Remote Queues, Local Queues and Queue Aliases

Experienced in SOAP online testing using manual XML inputs /project import functionality and analyzed correct and incorrect inputs/input formats and worked with defective WSDLs/XMLs in all of the environments like development, stabilization and production

Installed/configured IBM tools like WMB (Web Sphere Message Broker), MQ (Message Queue) on windows

Worked with tool installation, configuration and deployment (deployment process needs a separate bar file to be created in each environment like Local, Dev\ and DEV TEST) of the Message Flows

Gained very good knowledge of the agile project environment by working with development, stabilization and production phases of the project along with different vendors and teams who are responsible for different functionalities of a single application

Environment: Informatica, Oracle, JIRA, IBM Web Sphere Message Broker 6.0/7.0/8.0.0.6, Web Sphere MQ 6.0/7.0/8.0, SQL Developer, Core Java, RFHutile, SOAP UI Windows XP, Windows 7

Achievements

I was among top 30 out of 525 participants for the training entry test conducted by TCS India and got an opportunity to choose my training stream as JAVA

I got star performer award 3 times while working with Nationwide Insurance

Got appreciation from the SMEs while working with USAA insurance for the hard work and dedication and for reducing the deliverable timelines

Got Star performer award while working at AIG

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