Executive Assistant Service Representative
Resume:
ERIN BREEN
************@*****.***
Searching for an opportunity to utilize acquired skills to promote overall wellness in the lives of individuals and communities
EXPERIENCE
INDEPENDENT MARKET PARTNER
Monat Global - Sarnia, ON
May 2020 to Present
•Developed brand awareness and composed online content
•Managed Facebook and Instagram
•Analyzed reviewed and reported on promotional campaign effectiveness to maximize results
•Educated customers and provided hands-on demonstrations on the benefits and advantages of using quality products
•Identified new customers through attending tradeshows, networking, cold-calls, and building strong relationships
MARKETING AND PROMOTIONS COORDINATOR
Blackfly - Toronto, ON
August 2019 to February 2020
•Execute variable monthly display promotions in merchandisable accounts according to standards
•Monitor and track marketing programs
•Review and prepare reports / sales materials
•Create, coordinate, and attend on-site promotional and charitable functions at established customer accounts (e.g. events, managed bar nights, mixology events, and trade tastings)
MARKETING CO-ORDINATOR
Elite Enterprise - London, ON
March 2015 to November 2019
•Recommended product changes to enhance customer interest and maximize sales.
•Collaborated with advertising and promotion managers to promote products and services.
•Directed hiring, training and performance evaluations for marketing and sales staff.
•Managed client inquiries with exceptional professionalism and enthusiasm.
EXECUTIVE ADMINISTRATIVE ASSISTANT
Con-Well Concrete Inc - London, ON
January 2013 to February 2015
•Planned and executed corporate meetings, lunches and special events for groups of 15+
•Executive Assistant to the President employees.
•Prepared and updated office records, spreadsheets and presentations to support executive
•needs and enhance office efficiency.
•Scheduled Board of Directors meetings and coordinated development of meeting materials and agendas.
•Executed special objectives and projects in response to executive team and board member
•requests.
•Supervised executive and management calendars while allocating tasks to administrative
•support team for smooth operational flow.
INBOUND CUSTOMER SERVICE REPRESENTATIVE
HRdownloads Inc - London, ON June 2010 to November 2013
•Contacting new and established clients to discuss safety legislation and compliance
•Inbound Customer Service Representative Promoting the organization's brand, services, products and creating new opportunities.
•Receiving inbound calls pertaining to client needs and technical assistance.
•Effectively overcoming objections to gain an audience and develop on-going rapport with the assigned client base.
•Providing well-informed and insightful solutions to HR executives addressing barriers to usage
•Handling a high volume of inbound and outbound calls daily while adhering to an established
•processes using varies computer programs and software such as: Outlook, Excel, Word, Snip
it, Join.me, Explorer, Safari, Chrome (troubleshooting).
EDUCATION
BA in Business Administration-University of Western - London, ON
2012
Fashion Merchandising Fanshawe College - London, ON
2010
CERTIFICATIONS AND LICENSES
BKS Iyengar Yoga Teacher Training RYT200
July 2018 to Present
Smart Serve
Smartserve.ca- 2018
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