Annette Greta Nolen-Dunigans

**** **** ***** *** **

Albuquerque, NM, 87111

505-***-**** cell

adgdtn@r.postjobfree.com

OBJECTIVE

To obtain a full-time position with a company that would allow me to utilize my previous work skills, while

offering me the chance for advancement.

HIGHLIGHT OF QUALIFICATIONS

Over 20 years in clerical support with an emphasis in Human Resources. Excellent data entry skills, utilizing Microsoft Word and Excel. Experience in office administration including filing, copying, faxing, scanning etc. Excellent organizational skills. Team player: willing to do whatever it takes to get a job done.

EXPERIENCE:

Lovelace Medical Center, Albuquerque, NM

Human Resources Specialist – May 27, 2014 – June 19, 2020

Primary function was to support the HR department at a senior level

Oversaw and trained HR Specialists, HR Assistant and file room clerk

Generated new hire paperwork and instructed applicants on the health screening protocol. ( as applicable) Distributed, sorted and filed paperwork relating to new hire paperwork and recruitment packet accordingly

Ordered drug screens, background checks and fingerprinting paper work accordingly

Entered new employees, employee changes, transfers and promotions into the Lawson database

Set up accesses for Quest, Accurate Now, NMDOH and Assured ID on an as needed basis

Ensured that all personnel records were updated and contain all relevant information in accordance with the job descriptions and regulatory requirements

Handled entry level employee relations in the absence of the Human Resources Director

Answered questions and provided information for employees and callers including employee verification’s, pay data, benefit coverage

Timekeeper for department

Explained pay data and benefit information in response to employee inquiries

Effectively communicated and listened to customers, internal and external and understood instructions and shared knowledge

Adheres to policies, procedures, and regulations to ensure compliance and patient safety

Took ownership of assignments: completed special assignments, projects and other duties as required or assigned

Fresenius Medical Care, Albuquerque, NM

Ward Clerk - June 17, 2013 – May 23, 2014

Answered and directed incoming calls on a multiline phone

Greeted patients and customers

Filed patients medical documents on a daily basis

Scheduled appointments

Responsible for ordering and receiving medications on a weekly basis

Ran reports for EPO, Zemplar and Drug medications weekly and monthly and e-mail to upper management as appropriate

Purged and maintained patient(s) files

Sent transferred and deceased patient(s) files to an offsite storage on a as needed basis

Ordered supplies on a as needed basis

Audited selected patients files once a month and enter information onto a spreadsheet

Prepared new patient(s) binder

Scanned and faxed documents on a as needed basis

Ensured that all patients vaccinations are updated and are in accordance with regulatory requirements

All other duties assigned

TriCore Reference Laboratories, Albuquerque, NM

Human Resources Technician - January 21, 2007 – December 28, 2012

Exercised a high degree of independent judgment and problem solving skills and performed the following as needed or directed:

a. Screened and did reference checks on selected applicants.

b. Employment verifications.

c. Conducted pre-employment testing.

Prepared new hire paperwork and coordinated a time to meet with new employees. Distributed, sorted and filed paperwork relating to new hire paperwork and recruitment packet accordingly

Prepared materials requested by Human Resources Manager for auditors and external agencies

Provided communication and training to customers as needed or appropriate

Conducted recruitment fairs as well as developing, implementing and maintaining recruitment strategies and plans

Ensured that all personnel records were updated and contained all relevant information in accordance with the job descriptions and regulatory requirements

Audited and maintained database of criminal background check records for the purpose of ensuring that employees in selected areas are able to work in compliance with NM Caregivers Act. Reported all responses to the HR Generalist and/or HR Manager

Audited and maintained database of drivers records for the purpose of ensuring that employees in selected areas were able to be in compliance with policies of the job and Samba. Reported all responses to the HR Generalist and/or HR Manager

Responsible for data entry of all payroll entries, to include new hires, terminations, pay/job changes, W-4’s, direct deposit, etc. Must be completed with a high level of accuracy

Responsible for semi-annual processing and distribution of service pins, including ordering supplies and maintaining supplies of pins

Assisted with employee retention initiatives, including processing employee recruitment referral payments

Backed up HR Coordinator as needed

All other duties assigned

Human Resources Personnel Support Assistant – September 1, 2005 - January 20, 2007

Performed a variety of Human Resources functions

Backed up Human Resources Receptionist/Records Assistant.

Assisted with customer service by responding to employee requests for forms, answering basic questions, directing calls and taking messages as appropriate

Prepared employee identification badges and assigned employee lockers

Oversaw employee rewards and recognition programs

Exercised independent judgment, initiative, self-motivation, problem solving abilities and confidentiality in performing assigned duties

Responsible for scheduling and coordinating training classes

Maintained employee training records, including printing and distribution of training certificates.

Prepared materials necessary for training programs

Assisted with set up of training room for sessions

Assisted with New Employee Orientation and other training programs

Maintained Training Library and filled library requests

All other duties assigned

Human Resources Receptionist and Records Assistant – December 27, 2004 - August 31, 2005

Set up and maintained employee files, to include medical files

Conduct pre-employment testing

Logged and tracked paperwork sent to and from payroll on a daily basis

Prepared and typed general correspondence reports

Prepared payroll and other system reports as needed

Verification of employment both oral and written

Greeted walk-in visitors to Human Resources

Answered phones and served as basic resource for employees and others needing information

Prepared employee identification badges and assigned employee lockers

Maintained the following types of data:

o Affirmative Action data

o Candidate Selection data

o Employee I-9 Forms

o Address change information

o Degree Verification

o Benefits

o New Hire Reporting

Prepared documents following all standard regulations

Data entry as required

All other duties assigned

Child Support Enforcement Division VII - Albuquerque, NM

Head Clerical Specialist- October 02, 2003 - December 23, 2004

Maintained a file bank of 19,000 files including handing out files on a daily basis

Posted out-going mail

Updated and maintained the current and closed files

Supported all clerical staff

Participated in file searches

All other duties assigned

Clerical Specialist- November 02, 2002 - October 02, 2003

Posted out-going mail

Data entered and maintained the data base for current and closed documents

Backup to receptionist

Participated in file searches

All other duties assigned

Ballantrae Healthcare, LLC, Albuquerque, NM

Human Resources Coordinator-October 2, 2000 - July, 12, 2002

Responded to phone inquiries

Prepared and Maintained identification badges for 32 facilities including the corporate office

Recruitment

Typed up offer letters on an as needed basis

Communicated with suppliers on new hires, Workers’ Compensation, Unemployment and Child Support

Assisted Director with coordination of benefits

Maintained the following types of data:

o Set up files for active or termed employees

o Affirmative Action data

o Candidate Selection data

o Employee I-9 Forms

o Address change information

o Degree Verification

o Benefits

o New Hire Reporting

o Data entry as required

o Invoice data entry for A/P

All other duties assigned

Aristotle Digital Archiving, INC, Albuquerque, NM

Digital Imaging Technician- February, 2000-September, 26, 2000

Production process including: prepping, scanning, error correction, file naming

All other duties assigned

Sun Healthcare Group, INC, Albuquerque, NM

Micrographics Indexer-November, 1997-January, 2000

Indexed documents and worked with Ross and Kodak

All other duties assigned

Benefits Specialist-June, 1995- October, 1997

Processed enrollments and status changes

Prepared COBRA notifications

Filed employee/participating information

Data entry of enrollments, terminations and changes into three different systems

All other duties assigned

Clerical Specialist-December, 1992-June, 1995

Supported all staff in the Department

Printed claim checks and correspondence

Printed and distributed of census reports

Downloaded eligibility reports

Answered and routed phone calls

Served as supply coordinator

Computer and fax resource person

Checked status on medical and dental claims

All other duties assigned

Jim Seymour Insurance Agency, Albuquerque, NM

Receptionist-October, 1992-December, 1992

Answered phones

Typed up insurance cards

Filed

All other duties assigned

Dr. Richard Osofsky, D.D.S, Albuquerque, NM

Receptionist/Dental Assistant-September, 1991-September, 1992

Receptionist

Data Entry

Scheduled appointments

Conducted payroll for 6 employees

Prepared financial statements to bill insurance companies

Chair side assistant

Filed

All other duties assigned

EDUCATION

High School Diploma, Eldorado High School, Albuquerque, NM

COMPUTER SKILLS

Ceridian Reports, Microsoft Access, Microsoft Excel, Microsoft Word, CSES, Peoplefluent, Ultipro, Proton, eCube Financials and Reports, eCube Clinicals and Reports, Chairside, Lawson, Kronos, Midas

REFERENCES

Available upon request

Contact this candidate