Assistant Employee Relations
Resume:
Annette Greta Nolen-Dunigans
Albuquerque, NM, 87111
505-***-**** cell
************@*****.***
OBJECTIVE
To obtain a full-time position with a company that would allow me to utilize my previous work skills, while
offering me the chance for advancement.
HIGHLIGHT OF QUALIFICATIONS
Over 20 years in clerical support with an emphasis in Human Resources. Excellent data entry skills, utilizing Microsoft Word and Excel. Experience in office administration including filing, copying, faxing, scanning etc. Excellent organizational skills. Team player: willing to do whatever it takes to get a job done.
EXPERIENCE:
Lovelace Medical Center, Albuquerque, NM
Human Resources Specialist – May 27, 2014 – June 19, 2020
Primary function was to support the HR department at a senior level
Oversaw and trained HR Specialists, HR Assistant and file room clerk
Generated new hire paperwork and instructed applicants on the health screening protocol. ( as applicable) Distributed, sorted and filed paperwork relating to new hire paperwork and recruitment packet accordingly
Ordered drug screens, background checks and fingerprinting paper work accordingly
Entered new employees, employee changes, transfers and promotions into the Lawson database
Set up accesses for Quest, Accurate Now, NMDOH and Assured ID on an as needed basis
Ensured that all personnel records were updated and contain all relevant information in accordance with the job descriptions and regulatory requirements
Handled entry level employee relations in the absence of the Human Resources Director
Answered questions and provided information for employees and callers including employee verification’s, pay data, benefit coverage
Timekeeper for department
Explained pay data and benefit information in response to employee inquiries
Effectively communicated and listened to customers, internal and external and understood instructions and shared knowledge
Adheres to policies, procedures, and regulations to ensure compliance and patient safety
Took ownership of assignments: completed special assignments, projects and other duties as required or assigned
Fresenius Medical Care, Albuquerque, NM
Ward Clerk - June 17, 2013 – May 23, 2014
Answered and directed incoming calls on a multiline phone
Greeted patients and customers
Filed patients medical documents on a daily basis
Scheduled appointments
Responsible for ordering and receiving medications on a weekly basis
Ran reports for EPO, Zemplar and Drug medications weekly and monthly and e-mail to upper management as appropriate
Purged and maintained patient(s) files
Sent transferred and deceased patient(s) files to an offsite storage on a as needed basis
Ordered supplies on a as needed basis
Audited selected patients files once a month and enter information onto a spreadsheet
Prepared new patient(s) binder
Scanned and faxed documents on a as needed basis
Ensured that all patients vaccinations are updated and are in accordance with regulatory requirements
All other duties assigned
TriCore Reference Laboratories, Albuquerque, NM
Human Resources Technician - January 21, 2007 – December 28, 2012
Exercised a high degree of independent judgment and problem solving skills and performed the following as needed or directed:
a. Screened and did reference checks on selected applicants.
b. Employment verifications.
c. Conducted pre-employment testing.
Prepared new hire paperwork and coordinated a time to meet with new employees. Distributed, sorted and filed paperwork relating to new hire paperwork and recruitment packet accordingly
Prepared materials requested by Human Resources Manager for auditors and external agencies
Provided communication and training to customers as needed or appropriate
Conducted recruitment fairs as well as developing, implementing and maintaining recruitment strategies and plans
Ensured that all personnel records were updated and contained all relevant information in accordance with the job descriptions and regulatory requirements
Audited and maintained database of criminal background check records for the purpose of ensuring that employees in selected areas are able to work in compliance with NM Caregivers Act. Reported all responses to the HR Generalist and/or HR Manager
Audited and maintained database of drivers records for the purpose of ensuring that employees in selected areas were able to be in compliance with policies of the job and Samba. Reported all responses to the HR Generalist and/or HR Manager
Responsible for data entry of all payroll entries, to include new hires, terminations, pay/job changes, W-4’s, direct deposit, etc. Must be completed with a high level of accuracy
Responsible for semi-annual processing and distribution of service pins, including ordering supplies and maintaining supplies of pins
Assisted with employee retention initiatives, including processing employee recruitment referral payments
Backed up HR Coordinator as needed
All other duties assigned
Human Resources Personnel Support Assistant – September 1, 2005 - January 20, 2007
Performed a variety of Human Resources functions
Backed up Human Resources Receptionist/Records Assistant.
Assisted with customer service by responding to employee requests for forms, answering basic questions, directing calls and taking messages as appropriate
Prepared employee identification badges and assigned employee lockers
Oversaw employee rewards and recognition programs
Exercised independent judgment, initiative, self-motivation, problem solving abilities and confidentiality in performing assigned duties
Responsible for scheduling and coordinating training classes
Maintained employee training records, including printing and distribution of training certificates.
Prepared materials necessary for training programs
Assisted with set up of training room for sessions
Assisted with New Employee Orientation and other training programs
Maintained Training Library and filled library requests
All other duties assigned
Human Resources Receptionist and Records Assistant – December 27, 2004 - August 31, 2005
Set up and maintained employee files, to include medical files
Conduct pre-employment testing
Logged and tracked paperwork sent to and from payroll on a daily basis
Prepared and typed general correspondence reports
Prepared payroll and other system reports as needed
Verification of employment both oral and written
Greeted walk-in visitors to Human Resources
Answered phones and served as basic resource for employees and others needing information
Prepared employee identification badges and assigned employee lockers
Maintained the following types of data:
o Affirmative Action data
o Candidate Selection data
o Employee I-9 Forms
o Address change information
o Degree Verification
o Benefits
o New Hire Reporting
Prepared documents following all standard regulations
Data entry as required
All other duties assigned
Child Support Enforcement Division VII - Albuquerque, NM
Head Clerical Specialist- October 02, 2003 - December 23, 2004
Maintained a file bank of 19,000 files including handing out files on a daily basis
Posted out-going mail
Updated and maintained the current and closed files
Supported all clerical staff
Participated in file searches
All other duties assigned
Clerical Specialist- November 02, 2002 - October 02, 2003
Posted out-going mail
Data entered and maintained the data base for current and closed documents
Backup to receptionist
Participated in file searches
All other duties assigned
Ballantrae Healthcare, LLC, Albuquerque, NM
Human Resources Coordinator-October 2, 2000 - July, 12, 2002
Responded to phone inquiries
Prepared and Maintained identification badges for 32 facilities including the corporate office
Recruitment
Typed up offer letters on an as needed basis
Communicated with suppliers on new hires, Workers’ Compensation, Unemployment and Child Support
Assisted Director with coordination of benefits
Maintained the following types of data:
o Set up files for active or termed employees
o Affirmative Action data
o Candidate Selection data
o Employee I-9 Forms
o Address change information
o Degree Verification
o Benefits
o New Hire Reporting
o Data entry as required
o Invoice data entry for A/P
All other duties assigned
Aristotle Digital Archiving, INC, Albuquerque, NM
Digital Imaging Technician- February, 2000-September, 26, 2000
Production process including: prepping, scanning, error correction, file naming
All other duties assigned
Sun Healthcare Group, INC, Albuquerque, NM
Micrographics Indexer-November, 1997-January, 2000
Indexed documents and worked with Ross and Kodak
All other duties assigned
Benefits Specialist-June, 1995- October, 1997
Processed enrollments and status changes
Prepared COBRA notifications
Filed employee/participating information
Data entry of enrollments, terminations and changes into three different systems
All other duties assigned
Clerical Specialist-December, 1992-June, 1995
Supported all staff in the Department
Printed claim checks and correspondence
Printed and distributed of census reports
Downloaded eligibility reports
Answered and routed phone calls
Served as supply coordinator
Computer and fax resource person
Checked status on medical and dental claims
All other duties assigned
Jim Seymour Insurance Agency, Albuquerque, NM
Receptionist-October, 1992-December, 1992
Answered phones
Typed up insurance cards
Filed
All other duties assigned
Dr. Richard Osofsky, D.D.S, Albuquerque, NM
Receptionist/Dental Assistant-September, 1991-September, 1992
Receptionist
Data Entry
Scheduled appointments
Conducted payroll for 6 employees
Prepared financial statements to bill insurance companies
Chair side assistant
Filed
All other duties assigned
EDUCATION
High School Diploma, Eldorado High School, Albuquerque, NM
COMPUTER SKILLS
Ceridian Reports, Microsoft Access, Microsoft Excel, Microsoft Word, CSES, Peoplefluent, Ultipro, Proton, eCube Financials and Reports, eCube Clinicals and Reports, Chairside, Lawson, Kronos, Midas
REFERENCES
Available upon request
Contact this candidate