Jaia Massim

Cell Phone: +2-010-********.

Email: adgdkl@r.postjobfree.com

Personal Data

Address: New Cairo, Egypt.

Marital Status: Single.

Nationality: Egyptian.

Education

School: Narmer Language School.

Bachelor of Tourism & Hotels ( Guidance), Helwan University.

GMAT (AUC).

IBT (AUC).

Objectives

This resume is to be presented for a full time position where I can demonstrate my skills & Contribute to the company.

Career Area of Expertise

Cambridge International College: Vice Chairman 2015-2019.

Flora Paper Mill : Administration Manager 2012-2015

Egyptian Engineering& Industrial Co. : Chairman's office manager 2007-2012.

Thomas Cook Agency : Summer Trainee

Languages

Arabic: The Mother Tongue Language.

English: Fluent.

French: Excellent.

Italian: V. Good.

German: Fair

1

Computer Skills

Operating System: XP/Vista/Windows7, 8, 10.

Microsoft Office (word, Excel, power point, Photoshop, Front page…Etc.)

Internet: Familiar with Internet Explorer, Netscape, Firefox, Chrome.

Social Media :( Facebook, Twitter, Instagram, LinkedIn….etc.)

Programming Diploma in Access and vb.

Major Achievements

Achieved a high level of office Managing.

Solved major quality office problems which temporarily halted work & improved the acceptance image with the company through the current clients. Qualifications and Duties

Vice Chairman :

Assist the chairman in any way possible including preparing for board meetings & Communicate new policies to the subordinates.

Discover all the fact s& the situations If any problem occurred among board members & report it to the CEO.

Monitoring the implementation of the company’s strategies.

Communicate with the CEO & all the directors to keep them fully informed of all major business development & issues.

During the period when the chairman is absent & the normal functions of the chairman cannot be Carried out, I take the role as the acting chairman until he resumes carrying out his normal duties.

Administrative Manager :

Supervising day-to-day operations of the administrative department and staff members.

Hiring, training, and evaluating employees, taking corrective action when necessary.

Developing, reviewing, and improving administrative systems, policies, and procedures.

Ensuring office is stocked with necessary supplies and all equipment is working and properly maintained.

Working with accounting and management team to set budgets, and processing payroll and other expenses.

Planning, and scheduling office events, including meetings, conferences, interviews, and training sessions.

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Collecting, organizing, and storing information using computers and filing systems, overseeing special projects and tracking progress towards company goals.

Office Manager :

Select & hire administrative staff.

Direct & Coordinate the office in a manner that will optimize the cooperative's market share & savings.

Improve the cooperative's efficiency; help achieve the cooperative's mission & goals.

My responsibility involve s supervision, operations, reporting, & other duties as assigned by

management

Responsible for performing general everyday task necessary for the efficient running of business, taking phone calls & listening to complaints as well, these complaints may come from the staff members or outside parties who have issues with the business itself.

Supervision: Involves establishing & communicating department goals & results to employees with assistance from the General Manager.

Receiving the monthly management reports & recommend selection of employees based on job

requirement. .

Actively support employee growth by identifying writing annual training needed for individual employees, stimulate and develop positive morale & team spirit that leads to high productivity.

Develop & update a regular maintenance schedule for all department facilities and equipment

Operations: Ensure that incoming & outgoing Email is handled properly &that urgent items are addressed promptly.

Require office employees to use and maintain the system &maintain a good customer service.

Reporting: Prepare & submit all the daily, monthly & quarterly reports as requested by the General Manager.

Maintenance: Ensure property, facilities and equipment remaining good.

Make recommendations on replacement,additions or deletion of facilities & equipment when Needed or economically justified.

General: I am able to handle the responsibilities & pressures associated with the job.

Ability to gather & study a great deal of information relates one situation to another

& outstanding skills of both verbal & written communication.

Strong motivation skills for self & others,and have the availability of precise competitor's Information & I am dynamic friendly, have the ability to work in a team and wiling to develop.

I have a good knowledge of solutions customers & strong customer service background with a good negotiation skills

Able to conceptualize problems as well as possible ways to solve them & have the ability to Make a decision in hard times.

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Good communicator ( speaking, listening & writing ), Fast learning & always seeking to improve myself and effectiveness.

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