Customer Service Representative
Resume:
Darrel John Dagatan
Blk.** Lot *, Buklod Bahayan, Brgy. Tartaria, Silang Cavite
Mobile No.: 094*-***-****
Email: ***********@*****.***
CAREER OBJECTIVES
To obtain a challenging position in a dynamic environment that would best fit my qualification and development further my talents and skill for continuous career improvement.
EDUCATIONAL BACKGROUND
Tertiary: Vocational: Hotel and Restaurant Services
Excellence Award in Bartending
Philippines Technological Institutes of Science Arts and Trade
Sta. Rosa City, Laguna
2013 - 2015
Secondary: Sto. Domingo National High School
Sta. Rosa City, Laguna
2010 – 2011
Primary: Tartaria Elementary School
Tartaria, Silang, Cavite
2006 – 2007
PERSONAL TRAITS AND SKILLS
●Good Communication Skills.
●Able to adjust with working conditions and willing to undergo training and new skills.
●Knowledgeable in Microsoft Excel, Words and Power point.
●Dedicates and meticulous, high level of accurateness, awareness and attention to details.
●Can do multitask at one time.
●Willingness to learn new things and working in a challenging environment
●PositiveThinker, Disciplined and Good Etiquette.
●Responsible and Accountable for action taken, have strong interpersonal and listening skills, hardworking, flexible, career minded, honest and trustworthy.
SEMINARS AND TRAINING ATTENDED
●Food and Beverage Service and Housekeeping Seminar
The Garden Plaza Hotel and Suites
Belen, Metro Manila
September 20, 2013
●Flairtending 101
Philippines Technological Institutes of Science Arts and Trade
March 15, 2014
●OJT and Job Induction Seminar
Philippines Technological Institutes of Science Arts and Trade
March 24, 2014
●Basic Training
Northstar Training & Consultancy Inc.
June 13 – June 21, 2019
●Ship Security Awareness Training and Seafarers w/ Designated Security Duties
Northstar Training & Consultancy Inc.
June 28, 2019
WORK EXPERIENCE
THE MORNING AFTER RESTAURANT
CAPTAIN WAITER
SEPTEMBER 22, 2019 - PRESENT
Nuvali, Sta. Rosa, Laguna
Duties and Responsibilites:
●Supervising Staff Station
●Helping and Guiding the Front of the House team for smooth operations on floor
●Providing Excellent Customer Service and Ensuring High Quality of Service
●Handling Guest Inquiries,Complaint and Ensuring Guest Satisfaction
●Preparing and presenting sales/ staff reports
●Overseeing stock levels, ordering supplies
●Taking Reservations
THE MORNING AFTER RESTAURANT
CAPTAIN WAITER
NOVEMBER 2016 – MAY 31, 2019
THE MORNING AFTER RESTAURANT
WAITER
JULY 2016 – NOVEMBER 2016
Nuvali, Sta. Rosa, Laguna
RACKS
WAITER
JULY 2015 – JUNE 2016
Paseo De Sta. Rosa, Sta. Rosa City Laguna
Awards:
Employee of the Month
Best in LSM 1 and LSM 2
KANIN GET IT
WAITER
MAY 2015 – JULY 2015
Nuvali, Sta. Rosa, Laguna
PERSONAL INFORMATION
Age: 25
Birthday: November 1, 1994
Birth Place: Palanan, Makati City
REFERENCES
Leo Angelo Lacdan Jed Calunod
Restaurant Supervisor, The Morning After Restaurant Manager, The Morning After
I hereby certify that the above information is true and correct to the best of my knowledge and belief.
Darrel John Dagatan
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