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Customer Service Representative

Location:
Santa Rosa, Laguna, Philippines
Posted:
September 24, 2020

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Resume:

Darrel John Dagatan

Blk.** Lot *, Buklod Bahayan, Brgy. Tartaria, Silang Cavite

Mobile No.: 094*-***-****

Email: adgdih@r.postjobfree.com

CAREER OBJECTIVES

To obtain a challenging position in a dynamic environment that would best fit my qualification and development further my talents and skill for continuous career improvement.

EDUCATIONAL BACKGROUND

Tertiary: Vocational: Hotel and Restaurant Services

Excellence Award in Bartending

Philippines Technological Institutes of Science Arts and Trade

Sta. Rosa City, Laguna

2013 - 2015

Secondary: Sto. Domingo National High School

Sta. Rosa City, Laguna

2010 – 2011

Primary: Tartaria Elementary School

Tartaria, Silang, Cavite

2006 – 2007

PERSONAL TRAITS AND SKILLS

●Good Communication Skills.

●Able to adjust with working conditions and willing to undergo training and new skills.

●Knowledgeable in Microsoft Excel, Words and Power point.

●Dedicates and meticulous, high level of accurateness, awareness and attention to details.

●Can do multitask at one time.

●Willingness to learn new things and working in a challenging environment

●PositiveThinker, Disciplined and Good Etiquette.

●Responsible and Accountable for action taken, have strong interpersonal and listening skills, hardworking, flexible, career minded, honest and trustworthy.

SEMINARS AND TRAINING ATTENDED

●Food and Beverage Service and Housekeeping Seminar

The Garden Plaza Hotel and Suites

Belen, Metro Manila

September 20, 2013

●Flairtending 101

Philippines Technological Institutes of Science Arts and Trade

March 15, 2014

●OJT and Job Induction Seminar

Philippines Technological Institutes of Science Arts and Trade

March 24, 2014

●Basic Training

Northstar Training & Consultancy Inc.

June 13 – June 21, 2019

●Ship Security Awareness Training and Seafarers w/ Designated Security Duties

Northstar Training & Consultancy Inc.

June 28, 2019

WORK EXPERIENCE

THE MORNING AFTER RESTAURANT

CAPTAIN WAITER

SEPTEMBER 22, 2019 - PRESENT

Nuvali, Sta. Rosa, Laguna

Duties and Responsibilites:

●Supervising Staff Station

●Helping and Guiding the Front of the House team for smooth operations on floor

●Providing Excellent Customer Service and Ensuring High Quality of Service

●Handling Guest Inquiries,Complaint and Ensuring Guest Satisfaction

●Preparing and presenting sales/ staff reports

●Overseeing stock levels, ordering supplies

●Taking Reservations

THE MORNING AFTER RESTAURANT

CAPTAIN WAITER

NOVEMBER 2016 – MAY 31, 2019

THE MORNING AFTER RESTAURANT

WAITER

JULY 2016 – NOVEMBER 2016

Nuvali, Sta. Rosa, Laguna

RACKS

WAITER

JULY 2015 – JUNE 2016

Paseo De Sta. Rosa, Sta. Rosa City Laguna

Awards:

Employee of the Month

Best in LSM 1 and LSM 2

KANIN GET IT

WAITER

MAY 2015 – JULY 2015

Nuvali, Sta. Rosa, Laguna

PERSONAL INFORMATION

Age: 25

Birthday: November 1, 1994

Birth Place: Palanan, Makati City

REFERENCES

Leo Angelo Lacdan Jed Calunod

Restaurant Supervisor, The Morning After Restaurant Manager, The Morning After

099*-***-**** 099*-***-****

I hereby certify that the above information is true and correct to the best of my knowledge and belief.

Darrel John Dagatan



Contact this candidate