Manager Medical

Dickson Ombasa

**** ******** ****** ***. *** Arlington, TX 76006

214-***-**** *************@*****.***

PROFESSIONAL PROFILE

Customer service oriented professional able to coordinate workflows and communicate effectively with co-workers, patients and staff. Follows policies, procedures and guidelines to ensure consistent quality. Maintains and safeguards patient privacy and confidentiality.

o Academic Honors Recognition / Honor Roll

o Bilingual Fluent in English and Swahili

o Manages time and priorities in multi-task environments o Effective problem solver, able to assess situation and identify solutions o Function independently with minimal direction and guidance o Microsoft Office Applications / MS Excel MS Word MS PowerPoint MS Outlook Typing Speed: 26 WPM KEY QUALIFICATIONS

Human Resource Management Organizational Improvements Interpersonal Professional Communications Business Operations Practice Structure, Leadership & Management Medical Administrative Procedures Healthcare Ethics HIPAA Compliance Accounting Payroll Appointment Scheduling Medical Terminology Insurance Verification CMS 1500 Processing Co-Payments UB-04 Medical Records Management Insurance Billing Procedures Insurance Claim Cycle Health Records Management Electronic Health Records (EHR) Electronic Medical Records (EMR) Greenway Prime Suite EHR EDUCATION

Ultimate Medical Academy Associate of Science Degree – Healthcare Management, 2020 PROFESSIONAL EXPERIENCE

Aero-Glen International – Fort Worth, TX 02/2018 – Present Manager at health department and receiving department. o Answer phone calls, create employee schedules, and train new hires. o Order supplies, take inventory, and stock items

o Create employee schedules, make sure all the departments are clean for good hygiene. o Make decisions on how we will lead the department Inmar Pharmacy –Indianapolis 08/2015– 10/2016

Department Manager/team lead.

o I supervised a group of more than twenty people to make sure all medicines are well kept and transported out to various customers and patients.

o I managed the whole company without any guidance from above for almost six months when my first manager was in Europe.

o Accurately read labels, verified numbers, and memorized and carried out instructions o Filled out documentation with the count of medications in each pack. o I did data entry of all the medications we had as a company by helping my first supervisor o Trained new employees, took inventory, ordered supplies, and handled light cleaning duties o Completed tasks in the required time limits with high levels of accuracy and this is the best of me for making all the things done on time and accurately to beat the customer requirements. o I did hire new employees and negotiated their hourly pay received and made phone call to patients and customers. Urgent care – Fort Worth, TX 10/2016 – 02/2018

Facility and team assistant manager.

o Worked at front desk to welcome patients.

o Received and made phone calls to the patients and customer. o Purchased new medicines and office items for the facility and office suppliers. o Trained new hires, and organized supplies.

o Prepared payrolls and schedules for the employees and I did data entry for patient records and for medicines which we recommended for the patients and which we stored in our facility. o Hired new employees and negotiated their pay.

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