Cash Handling Front Office

Lisa Landine

***** ****** *****

Hemet, CA *****

*************@*****.***

OBJECTIVE

To obtain a position where I can use my skills and experience to benefit my employer and to be of service to others.

SUMMARY

Nearly seven years' experience in customer service, front office reception, cash handling and management. I am a motivated individual who takes pride in providing superb customer service and thrives in a challenging work environment.

EXPERIENCE

4/2011 – 11/2014

Shift Manager

McDonalds – San Diego, CA

Overnight shift manager performed various financial activities, such as cash handling and deposit at the end of shift by compiling cash and receipts. Investigate and resolve complaints regarding food quality, service, or accommodations. Maintained cleanliness of restaurant during shift. Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner. Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

4/1999 – 8/2002

Telemarketer/Receptionist/Data Entry Clerk

Ameripride – Vernon, CA

Delivered prepared sales talks, reading from scripts that describe products or services, to persuade potential customers to purchase a product or service or to make a donation. Contacted businesses or private individuals by telephone to solicit sales for goods or services. Obtained customer information such as name, address, and payment method, and entered orders into computers. Operated telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments. Greeted persons entering establishment, determined nature and purpose of visit, and directed or escorted them to specific destinations. Scheduled appointments, maintained, and updated appointment calendars.

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