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Social Media Food

Location:
Scranton, PA
Posted:
September 24, 2020

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Resume:

Andrea DeSando

*** ********* ***, *** *****, PA, 18518

***********@*****.***

570-***-****

Education

Temple University

Bachelor of Arts, Strategic Communication with a Public Relations focus, Minor in Psychology Aug 2016 - May 2020

The Public Relations major is part of the Strategic Communication department at Temple University. The major focuses on developing communication skills both verbally and through intensive writing. The major heavily focused on the strategic use of social media to bring about change. My senior capstone focused on preparing and executing an entire strategic public relations campaign in order to rebrand an established skincare company, Luci Skin.

Overall GPA 3.64

Work Experience

Jesseeā€™s Place Scranton, PA

April 2020 - Current

Jessee's Place is an established ice cream and short-order food stand where customers expect quick, courteous and efficient service while enjoying consistent quality ice cream and food. As a shift lead, I am responsible for preparing the stand for opening, securing the stand for closing, food preparation, checking inventory and cleanliness of the stand all while providing excellent service to a broad and loyal customer base. Shift Lead, Cold Stone Creamery Scranton, PA

May 2018 - December 2019

As the shift lead, I was responsible for opening and closing the store, performing daily inventory and electronically verifying and logging nightly deposits of the day's receipts. I was also responsible for assigning duties for other crew members in order to maintain consistent quality customer service in a friendly environment. Waitress /Hostess/ Food Runner, Johnny Rockets Scranton, PA July 2013 - July 2018

At age 15, I started as a food and drink runner which included assisting waitstaff with bussing tables, preparing and serving food and drinks to guests in order to provide an excellent experience for customers. Soon after, I moved into a waitress/hostess position. In this position, in addition to taking orders, I was responsible for providing the customers with an overall positive dining experience. All customer concerns were addressed promptly with customer satisfaction in mind. I was also responsible for opening and closing the restaurant ensuring it was ready for operations the next day.



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