Name PONNAPPA GANAPATHY
Date Of Birth November 27, 1974
Languages Fluent in spoken and written ENGLISH and PORTUGUESE. Speak FRENCH, HINDI, KANNADA and COORG as well.
Marital Status Married
Present Address 2051 High Point, 45 Palace Road, Bangalore-560001
Contact Details email@example.com
April 2013 to July 2020
Team Leader and Portuguese Language Resource, working with Microsoft, running a team that is working on Social Media Triage. We have 100% completion of SLA’s on time and greater than 95% accuracy. Additionally, am a language resource so do translations and interact with the client in Portuguese. Have done transitions for Five different deals. These are both language and skill-based involving translating Desk Top Procedures and training the team in the new process along with the external trainers.
July 2011 to January 2012
Manager of the Bangalore Branch of Formula Group, a Mobility Management company. Am responsible for the entire running of the Bangalore office. The company has six different verticals. There were only two verticals operational when I joined and have now raised it to five functional verticals. In addition, have increased business and ensured that our targets are being met, and in some cases even exceeded.
Bemmathi Moz Estate
July 2007 to June 2011
Running the family coffee estate.
Media Transasia India Limited
January 2007 to June 2007
Manager Ad Sales for Travel + Leisure (South Asia) magazine. Have achieved regular monthly targets and have ensured, in collaboration with my colleagues from other parts of India, that our monthly sales targets are achieved and exceeded.
CB Richard Ellis
(Seconded to Shell Technology India Private Limited)
May 2006 to September 2006
Expat Manager at Shell Technology India Private Limited where I was responsible for all that an expatriate needs from the day he arrived in Bangalore till the day he left. I reported directly to the Facility and Property Manager at Shell.
I was also a visiting Facility Manager as a reliever when other managers were unavailable. I have been to various sites for periods of one day to a few weeks.
Travel Today Mozambique Ltd
January 2004 to February 2006
Travel and Sales Manager assisting the Managing Director in administrative duties. Handled sales and marketing calls to bring in new clients and to maintain relations with our existing clients. Responsible for invoicing and accounts handling. I reported directly to the Managing Director on a day to day basis and to the Board of Directors on a quarterly basis.
SILTEK Distribution Dynamics
October to December 2003
Served as Marketing Development Partner for Microsoft in Mozambique. Was responsible for licensing and sales. Liaised with government in anti piracy campaign. Increased sales and licensing by 50 percent. Reported to Managing Director in Mozambique and to Managing Director for Southern Africa.
Virgin Media Mozambique
January to September 2003
Virgin Media was a company that sold advertising space. They had an electronic billboard on which spots were sold, had illuminated road structures and did ad campaigns as necessary on TV, radio, newspapers or magazines.
I was responsible for Sales and Marketing division. Did all major sales and responsible for liaising with clients. Ensured Sales and Marketing department ran smoothly. Reported to Managing Director.
January to December 2002
Multipac was a company that produced toilet paper rolls and sold varied paper products.
Head of Sales and Marketing division. Supervised general sales and was also key accounts manager. Reported directly to the owner of the company
Travel Today Mozambique Ltd
August to December 2001
Travel Today is a travel agency that specialized in dealing with the package deals all over the world.
I was the Travel and Sales Consultant and also assisted the Managing Director in the running of the office. I did travel bookings and was responsible for organizing packages for groups and liaising with the bigger clients. I reported directly to the Managing Director on a day to day basis and to the Board of Directors on a quarterly basis.
December 2000 to July 2001
Project Translation Coordinator. Responsible for getting various English books and publications about HIV/ AIDS translated into Portuguese. I reported directly to the Country Programme Adviser.
July to November 2000
Served as Assistant Country Programme Adviser, responsible for assisting the Country Programme Adviser in running the various AIDS related programmes in Mozambique. I was also the official liaison between UNAIDS and the Ministry of Health. I reported directly to the Country Programme Adviser.
UNDP and WFP
February to May 2000
Worked as a consultant to the Senior Adviser to the Resident Coordinator of the UN Development Programme in Mozambique. I was responsible for producing the UN publications. I later was seconded to World Food Programme to assist in relief work during the devastating floods in that country in March 2000, employed as Food Monitor and Social Mobiliser, reporting directly to the head of WFP.
August to December 1998
Intern at UNDP. I assisted the UNCDF Programme Officer in Micro-Finance Projects. I also assisted the Travel Officer and helped run the Travel Desk. Later established the internship programme which is operational to this day.
International Fares and Ticketing – Intermediate level course (IATA Course)
International Fares and Ticketing – Beginner level course (IATA Course)
One month working course on Human Resource Management from the Investment Promotion Centre in Maputo, Mozambique.
January to December 1999
Bachelor of Arts (Honours), Degree in Economics from the University of Natal, Pietermaritzburg in South Africa.
September 1997 to June 1998
Post Graduate Diploma in Facility Management from Deventer Business School in the Netherlands.
June 1994 to April 1997
Bachelor of Arts Degree in Economics from Madras Christian College in India.
Extra Curricular Activities
While in School and College, I have participated in indoor and outdoor games and athletics. I have represented my school and college in hockey and cricket. I have also represented my college in Literary and Debating events.
Douglas Passanisi Maria Tallarico
Senior Adviser to Resident Coordinator Country Programme Adviser
P.O Box 4595 P.O Box 4595
Abu Taju Major K.P Madappa (Retd.)
Country Manager Managing Director
Coca Cola Mozambique Yashaswi Wedding and Conference Hall