Social Media Customer Service

Miya Burns

**** ******* ******** ** *** Vegas, NV, 89149

702-***-**** **********@*****.***

Miya Burns

Experience

Dee’s Donuts Cashier/customer service February 2019-June 2019

● Taking and distributing money

● Greeting customers

● Fulfilling customer’s orders

● Keeping establishment disinfected

● kept customer orders below

a 2.5 min minimum

● Maintained a clean and productive

kitchen

Aura Infrared Spa receptionist/spa attendant March 2019- October 2019

● Opening and closing spa (Had keys and

alarm code)

● Taking and distributing money

● Greeting customers

● Maintaining inventory/ ordering

product

● Keeping establishment clean and

efficient- implemented disinfecting

procedure after each client

● Trained all new employees

● appointment setting

● selling new memberships and upselling

current memberships

● answering phones/ returned messages

● dealt directly with customer disputes

● maintained client accounts/ files via

Mind Body Business system

Shoe Palace Cashier/ sales associate October 2019-Currently

● Taking and distributing money

● Greeting customers

● sustaining inventory

● shipping and receiving

● maintained expected daily cleaning and

organizing throughout entire store

● upselling footwear,clothing, and

products

● answering phones and taking phone

orders

● dealing directly with customer disputes

and complaints

Miya Burns

6704 Jackson Junction St Las Vegas, NV, 89149

702-***-**** **********@*****.***

Extra-Curricular

Activities

Black Student Union 2015-2019 Arbor View & Cheyenne High school

Cheyenne Women’s Varsity Volleyball -Captain 2017-2019 Cheyenne Women’s Varsity Flag Football 2018-2019 Cheyenne High School Restorative Justice Tribunal 2017-2019

Awards

Jeanne White Scholarship 2019

Honorable Mention at the February 2019 “100 Black Men” Las Vegas Gala Most Improved Flag Football Cheyenne 2018-2019

DECA Member 2015-2017

Education

● Currently a Freshman at CSN (College of Southern Nevada)

● Graduated Cheyenne High

school ranked 97 out of 465

● 3.15 unweighted GPA 3.6 weighted

COLLEGE OF SOUTHERN NEVADA (CSN),

Las Vegas

Fall 2019- currently

Special Courses:

●Oral Communications

●Accounting

Cheyenne High School, North Las Vegas —

11th-12th

2017 - 2019

Miya Burns

6704 Jackson Junction St Las Vegas, NV, 89149

702-***-**** **********@*****.***

Special Courses:

● Entrepreneurship Program of Study

● Business Software Application: All

Chrome applications and Microsoft

applications

● Social Media: Instagram, Twitter,

Facebook, & Snapchat

Arbor View High School, Las Vegas —

9th-10th

2015-2017

Special Courses:

● Intro to Business and Marketing

● Sports and Entertainment Marketing

Contact this candidate