Maria Ochoa

925-***-**** adgd2i@r.postjobfree.com Pittsburg, CA

Summary of Qualifications

Experienced assistant manager overseeing multiple cash drawers, balancing cash drawers, and closing cash drawers accurately. Reliable customer service representative with the ability to handle a variety of responsibilities concurrently. Able to work independently with little supervision and collaboratively as a team member.

Experienced working in fast paced work environments

Ability to organize and prioritize tasks

Typing Speed of 35 WPM

Bilingual: Spanish and English

Skilled at communicating with customers courteously in person and over the phone

Reliable team player and individual contributor

Work Experience

Assistant Manager

Cardenas Market, Pittsburg, CA 2016- 2020

Promoted to Assistant Manager after three months of employment

Responsible for administrative duties including monitoring incoming email and creating correspondence

Oversaw accurate counting at registers, providing change to cashiers, and ensured correct closing of registers

Responded personally as part of the management team to customer’s inquiries or complaints

Provided excellent customer service assisting customers to send international money orders error free

Cashier

Little Caesars, Concord, CA 2009- 2016

Accurately took phone orders, prepared orders and maintained a clean and safe work environment

Successfully multi-tasked in a fast paced environment

Provided courteous customer service both in person and over the phone

Addressed any customer complaints in a professional manner

Education/Training

Intern

Opportunity Junction, Antioch, CA June 2020- Present

Graduate

Mt. Diablo High School 2012

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