mfa
Certified Six Sigma practitioner. Experienced Engineer with a demonstrated history of working in the semiconductors and electronics industry. Skilled in Operations Management, Failure Mode and Effects Analysis (FMEA), Six Sigma, Manufacturing, and Management. Strong finance professional with a Bachelor of Science (B.S.) focused in Industrial Engineering from University of Batangas. WORK EXPERIENCE:
Jan 2019 – Present OPERATIONAL EXCELLENCE BUSINESS ANALYST CHANGE HEALTHCARE PHILS.
17TH Flr., Piccadilly Star Bldg.
4th Ave, BGC Taguig
Metro Manila 1636
With this position my primary objectives are as follows:
Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats.
Construct workflow charts and diagrams; studying system capabilities; writing specifications.
Improve systems by studying current practices; designing modifications.
Maintain user confidence and protect operations by keeping information confidential.
Prepare technical reports by collecting, analyzing and summarizing information and trends.
Contribute to team effort by accomplishing related results as needed.
Validate resource requirements and develop cost estimate models.
Conduct and coordinate financial, product, market, operational and related research to support strategic and business planning within the various departments and programs of the client group.
Interpret, evaluate and interrelate research data and develop integrated business analyses and projections for incorporation into strategic decision-making.
Perform daily, weekly and monthly reviews and analyses of current processes using operational metrics and reports.
Understand and communicate the financial and operational impact of any changes.
Suggest changes to senior management using analytics to support your recommendations. Actively participate in the implementation of approved changes.
Create informative, actionable and repeatable reporting that highlights relevant business trends and opportunities for improvement.
Conduct insightful, ad hoc analyses to investigate ongoing or one-time operational issues.
MARCEL FIGUEROA ADLIT
3243 JOSEPHINE ST. VICTORIA
VILLE JENNY’S AVE. BRGY
ROSARIO PASIG CITY 1609
MOBILE: +63-922-***-****
e-mail: ******.*****@*****.***
mfa
Jan 2016 – Jan 2019 PROGRAM & PROJECT MANAGEMENT ANALYST ACCENTURE PHILS.
5TH Flr., Global One Bldg.
Lot 5 Block 2 E-Commerce Road
Eastwood City (Libis),
Quezon City, 1110
Philippines (+632) 470-
0239
With this position my primary objectives are as follows:
Provide support to the Project Management Office (PMO) Team on administrative duties which includes but is not limited to: o Physical Asset and Office Supplies Requisition
o IT Ticket Request
o Site Visit and Floor Walk Coordination
o Regular and Ad-Hoc Meeting Support
o Physical Plant (Production Floor) Maintenance and work Station Standardization
o Mobility Requests (Flight Coordination, Hotel and Transportation Requests)
Provides complete, timely and accurate reports to the team to help drive strategic business objectives and improvements.
Responsible for the maintenance and administration of the Electronic Personnel File (EPF) site.
Provide support to the Operations Team on but is not limited to: o License Monitoring and Management
o Primary Source Verification
Jan 2015 – Sep 2015 CUSTOMER SUPPORT REPRESENTATIVE VERIZON ONLINE
CONVERGYS PHILS.
10th - 21st Flr., MDC 100
Bldg. Eastwood City (Libis),
Quezon City, 1110 Philippines
May 2014 – Nov 2014 TECHNICAL SUPPORT REPRESENTATIVE VERIZON ONLINE
ALORICA PHILIPPINES INC.
5th Floor, Alphaland Southgate
Tower EDSA cor. Chino Roces
Avenue Makati City, Metro Manila
With this position my primary objectives are as follows:
Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet;
Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services; mfa
Gather customer’s information and determine the issue by evaluating and analyzing the symptoms;
Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, IPTV, VOIP and more;
Research required information using available resources;
Follow standard processes and procedures;
Identify and escalate priority issues per Client specifications;
Redirect problems to appropriate resource;
Offer alternative solutions where appropriate with the objective of retaining customers’ and clients’ business;
Organize ideas and communicate oral messages appropriate to listeners and situations.
Follow up and make scheduled call backs to customers where necessary. October 2012 – May 2014 PRODUCTION SUPERVISOR
MANUFACTURING – SEMICON GROUP
INTEGRATED MICRO-ELECTRONICS INC.
North Science Ave. Laguna Technopark
Special Export Processing Zone
Biñan, Laguna 4024 Philippines
+632-***-**** Ext. 5098
With this position my primary objectives are as follows:
Accomplishes manufacturing staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures. Ensure optimal machine utilization.
Maintains staff by recruiting, selecting, orienting, and training employees; developing personal growth opportunities.
Maintains work flow by monitoring steps of the process; setting processing variables; observing control points and equipment; monitoring personnel and resources; studying methods; implementing cost reductions; developing reporting procedures and systems; facilitating corrections to malfunctions within process control points; initiating and fostering a spirit of cooperation within and between departments.
Completes production plan by scheduling and assigning personnel; accomplishing work results; establishing priorities; monitoring progress; revising schedules; resolving problems; reporting results of the processing flow on shift production summaries.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
Contributes to team effort by accomplishing related results as needed. mfa
March 2012 – August 2012 PRODUCTION CONTROL SUPERVISOR PRODUCTION DEPARTMENT
DAIKYO INTERNATIONAL PHILIPPINES INC.
103 Quality Drive, PEZA SEPZ
Carmelray Industrial Park 1
Canlubang, Calamba City, Laguna
With this position my primary objectives are as follows:
Ensure steady flow of production activities; produce the right product, in the right quality, quantity and at the right time.
Ensure optimal machine utilization.
Oversee the Production Department scheduling, production control, inventory control and output.
Motivate and develop a cohesive production team.
Initiate, recommend, investigate, trouble-shoot and provide solutions and actions to prevent the occurrence of any nonconformities relating to the products, process and quality system.
To lead a team of technicians and operators to meet production yield and target.
In charge of production daily output requirements and operational efficiency.
Responsible for the workshop operators' discipline and attendance, as well as plan their working shift schedules.
Improve the present manufacturing or production processes to boost productivity, quality, and profitability for a company.
Create production plan based on delivery requirement. June 2000 – December 2011 PROCESS DEVELOPMENT ENGINEER SLIDER HEAD DEVELOPMENT
HEAD PROTOTYPING DEPARTMENT
HITACHI GLOBAL STORAGE TECHNOLOGIES
PHILIPPINES CORP.
Special Export Processing Zone
Laguna Technopark
Biñan, Laguna
With this position my primary objectives are as follows:
Works with the product design teams to formulate a manufacturing process for the new product.
Work with equipment designers and manufacturing officers to develop a cost- effective and working production process of the new product.
Set detailed specifications and implement production plans.
Conducting tests on systems for efficiency and accuracy till a quality and cost- effective production process is implemented successfully
Oversee process design projects and make sure the projects are completed on time.
mfa
Ensure that throughout the manufacturing process, follow the financial budgets.
Improve the present manufacturing or production processes to boost productivity, quality, and profitability for a company.
Research and purchase new manufacturing technology, work in collaboration with the engineering department to better production equipment functionality.
Implement the transition of updated technology to make sure production continues successfully without any hassles.
September 1999 – June 2000 PROCESS TECHNICIAN
LUZON ELECTRONICS TECHNOLOGY, INC.
(Hitachi Metals Ltd.)
Gateway Business Park
Brgy. Javalera, Gen. Trias, Cavite
(046-***-**** to 0114
With this position my primary objectives are as follows:
Lays out, builds, tests, troubleshoots, repairs and modifies developmental and production electronic components, parts, equipment, and systems, such as computer equipment, test equipment, and machine tool.
Discusses layout and assembly procedures and problems with Engineer and draws sketches to clarify design details and functional criteria of electronic units.
Assembles experimental circuitry (breadboard) or complete prototype model according to engineering instructions, technical manuals, and knowledge of electronic systems and components.
Sets up standard test apparatus or devises test equipment and circuitry to conduct functional, operational, environmental, and life tests to evaluate performance and reliability of prototype or production model.
Writes technical reports and develops charts, graphs, and schematics to describe and illustrate system's operating characteristics.
May check functioning of newly installed equipment in manufacturing line to evaluate system performance under actual operating conditions. May 1998 – June 1999 PROCESS TECHNICIAN
ELECTRONICS ASSEMBLIES, INC.
Lot 2 Blk. 1 Solid Street
Blossoms Estate Compound
Laguna International Industrial Park
Brgy. Mamplasan, Biñan, Laguna
With this position my primary objectives are as follows:
Resolves process problems utilizing established problem-solving methods, technical resources and by working with manufacturing associates, management, and outside vendors.
Executes daily production plans managing the work flow to ensure timely completion of production schedule while maintaining high quality and low breakage.
Controls the use of labor, process supplies and tools to meet plan budget. mfa
Maintain c a l i b r a t i o n l o g p e r I S O s t a n d a r d s f o r a l l manufacturing equipment.
Maintains production reports, logs, charts, or other tracking tools as required.
Assumes additional responsibilities and performs special projects as needed or directed. Demonstrates and utilizes continuous improvement techniques to exceed minimum standards.
EDUCATION:
July- Oct 2011 Bachelor of Science in Industrial Engineering University of Batangas
Batangas City, Batangas
1994 – 1998 Bachelor of Science in Industrial Engineering (4th Yr.) Lyceum of the Philippines
Intramuros, Manila
1991 – 1993 Computer Programming
Systems Technology Institute (STI)
Amorsolo, Makati
1987 – 1991 San Pedro Relocation Center National High School United Bayanihan, San Pedro, Laguna
1981 – 1987 Sebaste Central School
Sebaste, Antique
AWARD:
1st President’s Technological Excellence Awardee (Bronze) December 15, 2002 Hitachi Global Storage Technologies Phil. Corp.
TRAININGS ATTENDED:
LOCAL
Sig Sigma (Green Belt Trained)
Statistical Process Control (SPC)
Failure Mode and Effect Analysis
Business Intelligence (Power BI, Tableau, Spotfire)
Quality Management System (ISO 9001)
Environmental Management System (ISO 14001)
ABROAD
Prachinburi, Thailand / Apr 8 – May 12, 2003 – HDD Test Equipment Training
Guadalajara, Mexico / Sep 12 – Nov 15, 2007 – RIE Equipment Training
Fujisawa, Japan / Nov 10 – Dec 18, 2010 - HGA Process Training mfa
PERSONAL INFORMATION:
AGE: 43 BIRTDATE: July 1, 1975
STATUS: Married BIRTHPLACE: Manila
REFERENCES:
Available upon request.