Tina Hilgenberg

262-***-****

EMPLOYMENT EXPERIENCE

Society’s Assets 2/20-Present

Oversee the recruitment and orientation of aides.

Conduct High School presentations, and participate in community events.

Interview and hire Aides and Bench Aides

Implement progressive disciplinary procedures with aides and document all work performance problems.Conduct all disciplinary discussions with aides and document in personnel file.

Complete and/or present “Employee Commendations”.

Backup for HR support staff as needed.

Monitor the completion of Aide Performance Reviews and merit increases.

Assist the Home Care Program with:personnel development, quality assurance program evaluation, and recruitment/marketing strategy.

Participate in selected committees:HR Committee, Marketing Committee, etc.

Assist to box/store personnel files of terminated employees annually.

Send Inactivity/Condolence/Discharge Letters.

Delegate staff to: Monitor aide glove supply and other medical supplies; Request Medical Supply Coordinator to place order when needed; Participate in quarterly supply inventories (See Policy 0027ADM).

Other duties as assigned.

Child Care Giver 03/19-01/20

Supervised and engaged children in age appropriate activities for a 3 and eight year old

Ensured cleanliness of the premises and took measures to prevent accidents

Designed and implemented behavior modification techniques

Read to children and taught them simple drawings, handcrafts, songs, and other activities

Instructed children in health and personal habits such as eating, resting, and toilet habits

Ashley Furniture 11/18-02/19

Sales Associate

Recommended products based on customer needs and desires, answered questions regarding products

Maintained a knowledge of sales, promotions, store policies, and security practices

Prepared sales slips and contracts, arranged delivery and facilitated special requests and orders

Sold ancillary products such as insurance and service contracts, arranged financing options for customers

Provided knowledgeable, honest, and superior customer service.

El Jimador

Server/Bartender 4/18-9/18

Provided menus and suggested menu items, and daily specials in detail

Provided information on specials and detailed information on all entrees

Served welcome drinks and took orders,

Relayed orders to the cooks and ensured that all orders were delivered on time and ensured the accuracy and quantity of every order

Served food as it arrived and refilled glasses, delivered food items in a professional and timely manner

Provided customers with checks and took payments, attempted to up-sell food and beverages

Grateful Girls

YouthCareWorker 12/17-3/18

Maintained client progress notes and assisted in developing goal-oriented service plans.

Supervised youth recreational activities and facilitated workshops surrounding education, employment and self-development.

Assisted with crisis intervention by redirecting negative behaviors, offered peer counseling and encouraged civic engagement with members of the surrounding community.

Ensured all case records and files were maintained in a proper manner and in accordance with confidentiality policy.

CommercialPlastics 8/1710/17

Office Administrator

Answer phones

Answer doors

Hand out applications

Data Entry

Liaison between customer and Operations Manager

Integrity Staffing 4/1-10/16

Recruiter (Temp Assignment)

Use workforce & sale force software to upload data

Conduct interviews & drug screens

File paper work

Give recommendation for hiring

Amazon 6/15-10/15

Human Resource

Scheduled interviews

Assist with Onboarding new hires

Post jobs on job searching networks

Conduct new hire orientations

Conduct new hire drug screens

United States Army

2000-2012

Human Resources Manager/ Security Manager Tampa, FL 9/11-7/12

Created / Updated / and Maintained clearance on 750 persons

Responsible to check and recheck clearance

Enter / change and correct codes in Army computer program

Assist clientele as they enter office and via phone

Perform filing / data management /drafting and editing short office memos

Assist with all other office administrative duties

Advised and interpreted army regulations to Commander

United States Army

Human Resources Manager US Army Sheridan, IL 6/10-6/11

Process personnel files to record actions such as school and classes / leaves granted / financial-related information

Address payroll issues / orders to travel

Write awards for Certificates Awarded

Act as liaison between soldier and Commander regarding issues of pay and personnel issues

United States Army

Payroll Clerk/ Human Resource Manager Tampa, FL 6/07-6/10

Maintain personnel records for over 750 employees

Address and correct payroll related mistakes

Utilized military computer payment program

Notate failed physicals

Managed 5 employees

United States Army

Payroll Clerk Silver Spring, WI 1/07-4/07

Ensure employees are reported as present and on-time to their jobs

Verify persons were at places they reported to be

Address and correct payroll related mistakes

Utilized military computer payment program

Cut orders as directed

United State Army

Administrative Assistant Iraq 5/03-07/04

Responsible for assisting in keeping accountability, and tracking movement of over 800 personnel using specific military software programs

Made flight arrangements and processed leave forms for personnel leaving and returning to country; Responsible for leaving the base to pick up, drop off sorting and distributing mail daily; processed awards such as purple hearts and achievement medals

United States Army

Administrative Assistant Dexheim, Germany 11/02-04/03 & 08/04-10/05

Responsible for the performance of a variety of technical / advisory / liaison

Coordinating duties for the unit consisting of over 800 personnel

Processed numerous military personnel orders/awards/evaluations/and promotions

Provided customer service

United States Army

Administrative Assistant Kuwait 4/02-10/02

Process / track orders and information of all soldiers on base

Pulled security at designated towers

United States Army

Administrative Assistant Ft. Benning, GA 9/00-03/02

Process / track student attendance and performance at school

Issue leaves and passes

Maintained personnel records

Documented individuals work status and location changes daily

Provided customer service for a company with over 900 personnel

Education

Adams Real Estate Institute 90 hour course 2018

Advanced Leadership and Development Course 2013

Leadership and Management Course 2006

Human Resource Specialist 2000

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