Administrative Assistant Manager
Resume:
Tina Hilgenberg
EMPLOYMENT EXPERIENCE
Society’s Assets 2/20-Present
Oversee the recruitment and orientation of aides.
Conduct High School presentations, and participate in community events.
Interview and hire Aides and Bench Aides
Implement progressive disciplinary procedures with aides and document all work performance problems.Conduct all disciplinary discussions with aides and document in personnel file.
Complete and/or present “Employee Commendations”.
Backup for HR support staff as needed.
Monitor the completion of Aide Performance Reviews and merit increases.
Assist the Home Care Program with:personnel development, quality assurance program evaluation, and recruitment/marketing strategy.
Participate in selected committees:HR Committee, Marketing Committee, etc.
Assist to box/store personnel files of terminated employees annually.
Send Inactivity/Condolence/Discharge Letters.
Delegate staff to: Monitor aide glove supply and other medical supplies; Request Medical Supply Coordinator to place order when needed; Participate in quarterly supply inventories (See Policy 0027ADM).
Other duties as assigned.
Child Care Giver 03/19-01/20
Supervised and engaged children in age appropriate activities for a 3 and eight year old
Ensured cleanliness of the premises and took measures to prevent accidents
Designed and implemented behavior modification techniques
Read to children and taught them simple drawings, handcrafts, songs, and other activities
Instructed children in health and personal habits such as eating, resting, and toilet habits
Ashley Furniture 11/18-02/19
Sales Associate
Recommended products based on customer needs and desires, answered questions regarding products
Maintained a knowledge of sales, promotions, store policies, and security practices
Prepared sales slips and contracts, arranged delivery and facilitated special requests and orders
Sold ancillary products such as insurance and service contracts, arranged financing options for customers
Provided knowledgeable, honest, and superior customer service.
El Jimador
Server/Bartender 4/18-9/18
Provided menus and suggested menu items, and daily specials in detail
Provided information on specials and detailed information on all entrees
Served welcome drinks and took orders,
Relayed orders to the cooks and ensured that all orders were delivered on time and ensured the accuracy and quantity of every order
Served food as it arrived and refilled glasses, delivered food items in a professional and timely manner
Provided customers with checks and took payments, attempted to up-sell food and beverages
Grateful Girls
YouthCareWorker 12/17-3/18
Maintained client progress notes and assisted in developing goal-oriented service plans.
Supervised youth recreational activities and facilitated workshops surrounding education, employment and self-development.
Assisted with crisis intervention by redirecting negative behaviors, offered peer counseling and encouraged civic engagement with members of the surrounding community.
Ensured all case records and files were maintained in a proper manner and in accordance with confidentiality policy.
CommercialPlastics 8/1710/17
Office Administrator
Answer phones
Answer doors
Hand out applications
Data Entry
Liaison between customer and Operations Manager
Integrity Staffing 4/1-10/16
Recruiter (Temp Assignment)
Use workforce & sale force software to upload data
Conduct interviews & drug screens
File paper work
Give recommendation for hiring
Amazon 6/15-10/15
Human Resource
Scheduled interviews
Assist with Onboarding new hires
Post jobs on job searching networks
Conduct new hire orientations
Conduct new hire drug screens
United States Army
2000-2012
Human Resources Manager/ Security Manager Tampa, FL 9/11-7/12
Created / Updated / and Maintained clearance on 750 persons
Responsible to check and recheck clearance
Enter / change and correct codes in Army computer program
Assist clientele as they enter office and via phone
Perform filing / data management /drafting and editing short office memos
Assist with all other office administrative duties
Advised and interpreted army regulations to Commander
United States Army
Human Resources Manager US Army Sheridan, IL 6/10-6/11
Process personnel files to record actions such as school and classes / leaves granted / financial-related information
Address payroll issues / orders to travel
Write awards for Certificates Awarded
Act as liaison between soldier and Commander regarding issues of pay and personnel issues
United States Army
Payroll Clerk/ Human Resource Manager Tampa, FL 6/07-6/10
Maintain personnel records for over 750 employees
Address and correct payroll related mistakes
Utilized military computer payment program
Notate failed physicals
Managed 5 employees
United States Army
Payroll Clerk Silver Spring, WI 1/07-4/07
Ensure employees are reported as present and on-time to their jobs
Verify persons were at places they reported to be
Address and correct payroll related mistakes
Utilized military computer payment program
Cut orders as directed
United State Army
Administrative Assistant Iraq 5/03-07/04
Responsible for assisting in keeping accountability, and tracking movement of over 800 personnel using specific military software programs
Made flight arrangements and processed leave forms for personnel leaving and returning to country; Responsible for leaving the base to pick up, drop off sorting and distributing mail daily; processed awards such as purple hearts and achievement medals
United States Army
Administrative Assistant Dexheim, Germany 11/02-04/03 & 08/04-10/05
Responsible for the performance of a variety of technical / advisory / liaison
Coordinating duties for the unit consisting of over 800 personnel
Processed numerous military personnel orders/awards/evaluations/and promotions
Provided customer service
United States Army
Administrative Assistant Kuwait 4/02-10/02
Process / track orders and information of all soldiers on base
Pulled security at designated towers
United States Army
Administrative Assistant Ft. Benning, GA 9/00-03/02
Process / track student attendance and performance at school
Issue leaves and passes
Maintained personnel records
Documented individuals work status and location changes daily
Provided customer service for a company with over 900 personnel
Education
Adams Real Estate Institute 90 hour course 2018
Advanced Leadership and Development Course 2013
Leadership and Management Course 2006
Human Resource Specialist 2000
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